I have been with Freeway before it was Freeway. I have 3 vehicles insured. I was trying to make changes on my policy. After 4 failed attempts over the phone, actually hung up on, I went to the Morgan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brittany Parnell was awesome I had an error she was very communicative! Very assertive with getting my issue handled and she did it all in a timely manner! She’ as awesome! Thank you Miss Brittany!!
L'entreprise a répondu
I’ve been using freeway insurance ever since I’ve purchased my first vehicle back in 2019 and now it’s probably the only insurance I’ll ever use. It’s very affordable pricing and always friendly and h... Voir plus
L'entreprise a répondu
Jennifer Cisca at location 6915 El Cajon Blvd San Diego, CA 92115 is Awesome! She was so helpful, detail oriented, and helped me with the best lowest quote possible! She took her time, explained eve... Voir plus
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À propos de l'entreprise
À propos de Freeway Insurance
Écrit par l'entreprise
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Coordonnées de contact
7711 Center Ave., Suite 200, 92647, Huntington Beach, Etats-Unis
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,6
Excellent
5 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Shut down whole store ,clerk said had…
Shut down whole store ,clerk said had two much of overtime, when I was exiting my vehicle to enter establishment! Have pictures and video to prove bad customer service!
17 avril 2026
Avis spontané
Maricruz is a g
Maricruz from freeway insurance is absolutely amazing, can’t express how helpful she was when coming in to the situation expecting a hassle she made it a breeze, I really appreciate an thank you
17 avril 2026
Avis spontané
Happy with the choice I made.
I was referred by a friend and never the less they were very helpful in a quick time getting everything started.
16 avril 2026
Avis spontané
Jacqueline helped me out the other…
Jacqueline helped me out the other women who helped me didn't give me all the info and I lost my deposit and Jacqueline helped me out and got me insured right away the process was easy and she got back to my e mails and messages and was very helpful thank you again I appreciate it
16 avril 2026
Avis spontané
Me ayudaron para obtener una póliza de…
Me ayudaron para obtener una póliza de seguro de auto, Dallana Díaz-Sánchez fue muy profesional, amigable, educada, respondió mis preguntas me explicó y dejó todo bien claro, gracias a Dallana y a Freeway Insurance.
15 avril 2026
Avis spontané
Hasta hoy todo esta bien
10 avril 2026
I had a great experience with well…
I had a great experience with well…
I had a great experience with well trained representative. It was completed
14 avril 2026
Avis spontané
I had a great experience with well…
I had a great experience with well trained representative. It was completed in a timely manner, and I do appreciate.
10 avril 2026
Customer service was very excellent…
Customer service was very excellent thank you so much Barbara for your patience with me
13 avril 2026
Avis spontané
Réponse : Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Réponse : Freeway Insurance
Hi,
Thank you so much for taking the time to share your feedback. We're glad to hear that your experience was positive and that you were satisfied with the service provided. We did notice that the star rating you left was lower than expected, and we’re wondering if that might have been an oversight. If your experience matched the kind words you shared, we’d truly appreciate it if you could consider updating your rating to reflect that. Your feedback helps us grow and continue providing great service, and your rating makes a big difference. If there’s anything we can do to improve further, please don’t hesitate to let us know.
Kept Spam calling me 12 times a day
11 avril 2026
Avis spontané
Réponse : Freeway Insurance
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Johnathon was awesome and really helped…
Johnathon was awesome and really helped me out.
10 avril 2026
Estoy súper contento con la atención…
Estoy súper contento con la atención que Resivi. Es de éxitos ser miembro de. Aseguranza. Freeway.com cuenta con un personal muy amable
10 avril 2026
La señora romy Rodriguez es una…
La señora romy Rodriguez es una excelente .. mis felicitaciones por tener una gran ejecutiva que maneja mi cuenta .. como ella no hay nadie
10 avril 2026
The representative that helped me was…
The representative that helped me was so nice and very informative. She got me the best rate with alot of benefits I was really satisfied with her service!!!
10 avril 2026
Freeways customer Service employees…
Freeways customer Service employees really explained everything to me so I can understand,fast responses to all my questions,there app makes things so easy
10 avril 2026
Fast, easy and worry free.
It takes all the annoyance out of searching for car insurance.
10 avril 2026
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