frenchcrown.in Avis 

Wonderful quality shirt !
Delivery also was quick .

I loved it ..

Very excellent product for French crown. I am buy many items for this company. All products are very nice and accurate fitting.

Good fabric

Perfect in size & on time delivery

My very good quality nice shirt and best qulity very comfortable size and fiting very nice.

The colour of the shirt I bought recently exactly matched with the colour displayed on the website which I feel is not the case usually for most online purchases of clothing. The cotton of premium quality gave a good wearing experience. Overall it was a very satisfactory experience.

Service is good fabric is also good order no. 638981

I am extremely disappointed with French Crown’s handling of my return and refund for Order #663973.

I submitted my return and refund request through their website and clearly requested a refund to my original payment method. Their agent also contacted me on WhatsApp, and I confirmed multiple times that I did not want an exchange, wallet credit, or replacement.

Timeline:
16 September 2026: I submitted/confirmed my return and refund request and clearly requested a refund to my original payment method.
16–17 September: I repeatedly confirmed the same requirement to their support team and WhatsApp agent. Despite this, I was repeatedly asked whether I wanted a wallet refund or refund to my original payment method.
17 September: I clearly told them that I wanted the refund to my original payment method and asked them to proceed without further delays.
22 September 2026: The product has already been returned to and received by their warehouse, but I still have not received my refund.

The original issue with the product was that the fitting was too loose and the color was noticeably different from the product images. I therefore requested a return and refund rather than an exchange.

I was willing to accept the stated ₹195 return shipping deduction, but I specifically requested the remaining amount to be refunded to my original payment method.

What is most frustrating is that I had to repeatedly explain the same thing to their support team, and even after the product was returned to their warehouse, the refund has still not been received.

My first experience with French Crown was good, which is why I placed another order. Unfortunately, this return and refund experience has been extremely disappointing.

I hope French Crown resolves this and processes my pending refund without any further delay.

Very well made; nice and comfortable fabric and excellent design

Great Fabric & styling.

They force you to have either a credit or a replacement....once they get the money they will not refund you.

The item arrived damaged and faulty and they REFUSED to return.

I would not suggest them to my worst enemy.

Products low quality and not the material they advertise.

Nora gave me a Very good Service, Thank you very much for your Help.

I have been purchasing from French Crown since 7 years. The quality of cloth is very good and also the services are excellent.

I received my first order today from this co., the first surprise is I got 3 out of 5 items only in the box delivered. The quality is poor... not even okay. The pant delivered is 6 inches more in measurement than my order and what suprised me more that all the tags which come inside for material composition are missing. Then I took help of internet to go deeper in the issue/reviews and got to learn all the scam happening.

What they show on site, and how they talk before the order placed and now what I have received are just opposite.Looks like my money will also go waste, becoz no guarantee of return pickup, size , quality, just waste of time money and energy.

This company is Sham!! Scam!! My husband ordered a bandhgala and a few jackets from here, in March.

The bandhgala that came first, was nowhere close to what they showed on their site page. The Fabric was horrible. Size was abnormal. The sleeves were too short. Chest was too loose. Colour was different too. Obviously we called them for refund and cancelled all other orders.
To our horror— they refused to cancel even the orders that were to anrrive after two weeks. They got the banghglaa collected but refused to refund our money for the bandhgala.
The worst part— they did not deliver the other three jackets that we had ordered. And today a heavy amount of money lies with them and they’re not taking our calls too. They had said they would give us a credit note valid for a year— which was horrible by itself as we were now forced to consciously throw our money into something we knew was bad. We were forced to choose what we did not like but nothing came ever as we do not have any credit note till date.

Please be extremely cautious of this site. What looks good on screen is actually fake. Once your money is gone you’ve lost it forever.

Really horrible customer service.

I ordered multiple cloths on 10th Oct where their delivery in near by locations too quite time and i got my cloths by 23rd-24th Oct then due to size issue i requested for exchange for half cloths and rest for refund on 25th Oct.

Return was not picked up for many day where i reached out to them then i was given option for tailor made sizes for my selection which i agreed initially basis on commitment delivery before 10th Nov and they were supposed to pick up return.

so they i raised complained for return pick up which was initiated in their system on 4th Nov after whats app chat. today is 12th Nov and it is not yet taken initiative to pick up return and thsir commitment to deliver by 10th Nov gone for toss.

being customer i am chasing them for pick up and new cloths delivery.

No support from them, multiple commitment failed, no business ethics, no customer service on top of that they said do what ever you want and raise wherever wants but we will process as per our comfort. Also their executive said we plan every day with consumer court issues after i said ill complain in consumer court if you do not deliver my order.

Such poor ethics of this company. only making big company by looting customers money and make to beg for their orders. No shame to such people.

Ordered a suit from them. First the positives: it arrived fairly quick (shipped from India) and the customer service is pretty responsive. The bad: I wasn’t expecting anything luxurious as I knew the material was 100% polyester. However, this is on the lower end polyester. It has that really plastic and oily texture and feel, almost like it’s a Halloween costume. Also, the sizing was off, way too small. The trouble began when I contacted them and asked to exchange for a larger size. They didn’t have the same style anymore so they offered to ship a new suit at no extra charge, just pay shipping and keep the original order. I accepted and they sent me measurements to take so that they can make a new suit for me. They did not specify or refer to their exchanges policy that I needed to send the measurements back within 14 days. After I sent back my measurements, they said it was too late and outside of their 14 day exchange window and is no longer eligible. What a joke. Poor quality, poor service. If you’re not happy with your order, get the refund. Don’t mess around with the exchanges. Better yet, just stay away from this company entirely. You can get better quality from Temu. After this experience with French Crown, I ordered one from Temu for half the price and better quality and selection too. Or just get a suit from Zara or HM, French Crown… more like Indian Trash coupled with a scam call centre customer service

Buy from French Crown only if you want to waste your money!
The product quality is bad and the service quality is worse. They are least concerned with customer satisfaction and only want to make money. They deduct money if the customer returns a product, only substandard brands do so, also they do not have reverse pickup service in all locations. The customer service does not respond nor do they have the courtesy to call back the customer. The only reason they're selling is they have received some momentum and brand exposure due to Shark Tank. In a nutshell, it's not worth the money!

che fregatura devo pagare io le dazi e la dogana !! grande fregatura quando compri 150 di vestiti e devi pagarne 200,roba da matti

Ho acquistato una Giacca ( valore 89 euro ) ho dovuto pagare la Dogana con 40 euro. Quando ho compilato l’ordine da nessuna parte viene riportato il Dazio dello stato.
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