I ordered on June 10th some sauna accessories. After more than a week, the order had not shipped. I received two automated emails saying my inquiry would be answered within 24 hours, but no one respon... Voir plus
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Ordered a jarrah honey worth 100 francs, got a cheap supplement from spain instead. They tried to convince me to keep it for a voucher, i insisted i wanted my money. After threatening to sue they agre... Voir plus
Absolutely the worst to deal with customer service was ok at first, however I noticed when I kept trying to address the issue of half my order worth over $150 AUD missing they asked me go provide... Voir plus
I bought what i believe was in Australia, 4 weeks later no shipping information, i opened a dispute with my bank against my credit card payment. Well the next day it suddenly shows as shipped but hmm... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Customize your box! Pick and choose from our wide range of products and customize your order with fruits, vegetables, seafood, dairy and more!
Coordonnées de contact
35 Berkeley Street, W1J5BF, London, Royaume-Uni
- +44 7459 517 992
- contact@fresh-cart.co.uk
- fresh-cart.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This website is a scam
This website is a scam. I ordered my package over one month ago. They never delivered the merchandise because of an "incomplete address". I corrected the address three times with the merchant and USPS to learn that the package was being intentionally misdirected by Freshcart. My credit card company agreed with me within 24 hrs and I received a permanent credit on my account. Avoid this website at all costs!
Not looking good
I have posted a review below and this a continuation, with one less star. 23 days have gone by since I ordered AND PAID and so far all I have is a tracking from the UK, even though I was told it was shipping from the US, with no progress since six days ago. Fingers crossed but not very optimistic. It was supposed to be a Christmas gift too...
Might be SCAM
Scam company- i did not get what I ordered and when I contact the company someone in india replys in standard answers not willing or able to understand or help.
Claimed to be an Irish company but are not
Ordered from what I believed was their Irish website. Any returns are meant to go to an address in Ireland but they state to make sure they are emailed beforehand. Once I emailed they said I had to return item to a US address at my own cost. Its a very expensive return. I will be looking into my options as I was given to understand I was dealing with an Irish company. I also incurred import taxes as it came from the US yet their email confirming order said it was EU mailing. Be careful, you are dealing with a non EU country, with regards to taxes and returns
I ordered african yams from the…
I ordered african yams from the australian website. They were not shipped for over 4 weeks, then never arrived. I followed up with freshcart and shipping agency multiple times, got not response. 2 months later they send me an email asking how their service was, but yet again do not respond to where my delivery got to. Lodged a disputed transaction with my bank.
Outstanding service
Outstanding service, my order was delivered so quickly as promised, fruit and vegetables are extremely high quality. In addition, the staff members are very kind, personable and keen to solve any order issues. Highly recommended!
I was very pleased with Fresh Cart
I was very pleased with Fresh Cart, the delivery was prompt and the fruit tasted very nice!

Réponse de Fresh Cart

Réponse de Fresh Cart
Absolutely delighted with my purchase…
Absolutely delighted with my purchase so fresh and delivered really quickly. I will definitely use this company again. Thanku x
Recent order
Ordered a mixed box + fish and oysters. Chose next day delivery. Very impressed with the quality of produce and customer services. Thank you, Christian! We will order again soon.

Réponse de Fresh Cart
Excellent
Excellent - we received a fresh cart of goodness. Really top quality, very happy customer :-)
Great experience
Great experience! I bought a fruit box and it came the next day, even added some asparagus and chillies for me! Super fresh :)
Brilliant service
Brilliant service. Delivered on time. Thank you from all of us 💗
Fruit Box Order
I received my first Fruit Box yesterday and was really pleased with the quality and quantity of fruits. I was a sceptical about this service as I was expecting that the produce wasn't going to be very fresh. I'm happy you managed to change my mind. I hope you will look into adding meat and drinks to your inventory. I can say that overall I enjoyed the experience, and it also meant a lot to see the delivery guy wearing a mask and gloves. See you next week!
Utterly recommended service
Excellent service, the order was delivered in time as it was promised and the fruit and vegetables are of high quality. In addition, the stuff members are very kind and keen to solve any order’s issue. Highly recommended!
Excellent service
Excellent service! Thank you so much. Everything was fresh and good value for money
Arrived promptly and all veggies were…
Arrived promptly and all veggies were in superb condition!
Thanks so much!
Absolutely Fresh! Highly recommend
Fresh fruits & vegetables and staff (Christian) very helpful and very efficient. I would highly recommend.
Some fruits missing but balanced with…
Some fruits missing but balanced with some extra veg. Good stuff!
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