well appointed quiet perfect for aspen and right in town. perfect for my stay.
Vendu par Frias Properties of Aspen Snowmass
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Excellent location and beautiful room. The rooftop hot tub and view were amazing.
Perfect location and comfortable living space.
Perfect location, walking distance to the slopes
Can't wait to come back! Great location, wonderful accommodations and outstanding staff, especially Andrea and Hiro.
Would be 5/5 if we didn’t have to use stairs after a tiring day. But definitely will book again as in.
CLEAN COMFORTABLE AND CUTE!!! Loved it, we will be back!!
Hotel management has reached out to me to discuss my stay. They have rectified all issues associated with my previous review and responded to my concerns very quickly. Their commitment to customer service is exceptional and after speaking with their manager, I would stay here again and recommend it to friends/associates. Do not stay here. Had severe allergic reaction to cat dander in this room, got no sleep and checked out before 7am. Black moldy drip on the bathroom door and the refrigerator was filled with someone else’s food/garbage.
Réponse de Frias Properties of Aspen Snowmass
Justin, we deeply apologize for the inconvenience this caused. We agree that your experience was unacceptable, and we have attempted to contact you to. Please check your voicemail regarding compensation details for your stay or give us a call at (970) 920-2313 if you have any questions. We are deep-cleaning this rental to take care of the cat dander. Additionally, we believe there was a leak from the ceiling that caused the black mark on the doorway, and we are fixing it.
The room was ok. Could have been a bit cleaner. Cleaning service never refilled soaps or lotion or toilet paper. The bed is a pull out couch.