Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Dette er det mest elendige netthandelen jeg har vært borti! Sto på siden 2-3 virkedager for levering, vare er på lager! Det er bare bøff😡 nå har det gått 3 uker å ingen vare har kommet😡 opererer med... Voir plus

Noté 1 sur 5 étoiles

Fugoo doesn’t acknowledge that their current versions of their speakers are not compatable with Fugoo accessories. No mention, no disclosures, no nothing. Dishonest greedy false advertising. They used... Voir plus

Noté 1 sur 5 étoiles

Still waiting for refund bought a ssd hard drive arrived can not format with Mac or Apple have a email train so long have given order number so they know colour product etc now asking for pictures and... Voir plus

1,6

Mauvais

TrustScore 1.5 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Svindel

Svindel
Forsøgt at bestille 2 gange, 1 gang for meget.
Begge gange kom varen aldrig pengene bliver trukket med det samme der laves en lable men varen bliver aldrig sendt.

23 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Used to be GREAT, now they SUCK!

Fugoo doesn’t acknowledge that their current versions of their speakers are not compatable with Fugoo accessories. No mention, no disclosures, no nothing. Dishonest greedy false advertising. They used to make a quality product. Not anymore. Let’s just say their customer service SUCKS!🥴Don’t buy anything from these jokers🤪

7 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting for refund bought a ssd…

Still waiting for refund bought a ssd hard drive arrived can not format with Mac or Apple have a email train so long have given order number so they know colour product etc now asking for pictures and videos as a retired electrical engineer who. Has worked with hard drives for 50 years and formatting software am all registered blind. Either very poor customer service or they keep your money put in high interest account make money and drag out as long as possible. It’s my second time and my first time was the same Will be contacting trading standards Don’t Buy From this company its what gives the internet a bad nam

9 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Elendig service

Elendig service , svindel og bedrag fra ende til annen . 10 Irish coffee glass til kr 900,- og frakt og toll på kr. 2500,- totalt kr 3.400,-. Når glassene kom frem var 2 knust / ødelagt , helt umulig å få kontakt med dem !!!! Hold dere langt unna !!!

1 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible support of customers and sustainability

My Fugoo speaker worked well for about a year. When it stopped working (always had been sitting on a shelf; a speaker that claims to be waterproof, shock proof, dust/mud/snow proof), there is no answer at the customer service number. The bot on the website said they do not do repairs, and could not recommend a technician that would. They also do not recycle or upcycle their broken speakers. Fugoo is a company that is obviously in support of a throwaway lifestyle. Not for me.

31 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

"SVINDEL" oppsumering på min handel hos Fugoo

Dette er en oppsummering på min handel hos Fugoo. Bestilte vare hvorpå den ikke kom, ingen forsendelse dokument viste at varen var på vei. Prøvde å ta kontakt med Fugoo noe som er umulig. Skrev så en anmeldelse hvorpå jeg antydet at dette var Svindel. Deretter ble jeg kontakte av Fugoo hvorpå jeg ble bedt om å definerte alle detaljene ved bestillingen. Deretter skjedde ingen ting noe jeg definerte i en ny anmeldelse. Deretter ble jeg kontaktet på nytt om min adresse var riktig noe jeg bekreftet. Deretter så har det blitt helt stille fra Fugoo. Jeg må derfor bare konstatere på nytt at dette er svindel og at jeg vil informere Paypal om hvordan Fugoo opererer slik at de boikotter dette firmaet.

28 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Don’t buy a fugoo!!

Don’t buy a fugoo!!! Customer service is terrible. I’ve bought 3 speakers from Fugoo in past 5 yrs. The product is decent but when a speaker is delivered out of box and won’t even turn on after charging you need some help.
Support phone number gives you a loop recording instructing you to either email or chat. Emails go unanswered and chat is a bot. Disappointing. Don’t buy a fugoo!!
Verified Purchaser
Jim Manoha

24 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service!

Ordered Traveler on Dec 13, 2022. My CC account was immediately charged but that was the end of everything. No shipping notice, no product received, no response to email inquiry, no response sent via Chat, and no response via telephone. If I have not received the product or a email explanation within the week, date currently 12/27/2022, I will be opening a complaint with my CC company in hopes of a full refund.

13 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Haven't even received the speaker yet

Haven't even received the speaker yet. The customer service is terrible. To "track" your package you have to download a shopping app that tells you nothing but what else you should buy. I've emailed about not getting my device 3 times and have only gotten a reply that says let us know if you got it. Sending it back as soon as I do, f that company

9 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Fup og svindel

Fup og svindel. Bestilte en vare for to måneder siden, pengene er trukket, men varen aldrig dukket op…. Og der er ingen, man kan komme i kontakte med…. Og deres auto-svar ang. at de vil se på ordren og vende tilbage, sker aldrig…. Hold jer langt væk fra dette “firma”😡

10 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Dette er det mest elendige netthandelen…

Dette er det mest elendige netthandelen jeg har vært borti! Sto på siden 2-3 virkedager for levering, vare er på lager! Det er bare bøff😡 nå har det gått 3 uker å ingen vare har kommet😡 opererer med norsk dogme men opererer fra Kina. Skal jeg ha noe fra Kina så finner jeg det andre steder å billigere! Ingen svar på Mail osv! STYR UNNA DENNE NETTSIDEN!!!!! SVINDLERE OG BEDRAGERE!!! FUCK IT!!

9 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Bad Customer service

Bad Customer service. I have returned a product and a month later still not recieved a refund. Communication with Fruugo is not possible, they simply do not respond.

12 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Don't waste your money ( Dido )

Don't waste your money ( Dido )
There Product Customer Service is the worst i have ever seen.
No respect for a paying Customer
I will shop else where Product and Service is there Goal.!

28 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

Don't waste your money!!! (Bad customers service)

The speaker has a good quality sound.
I had a bad customer service experience, too slow to reply to my email(1 week) and the supporter never help you to find a solution and doesn't answer you to your email and when you ask him to talk with his supervisor, block you....
Advice: Don't waste your money for a product like that, because they doesn't respect their customers.
P.s:A bad customers service destroy the reputation of the company.

3 mars 2018
Avis spontané

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