Love this company. They fulfill orders rather quickly. But their customer service is wonderful. So compassionate and efficient. With much common sense and not just to upsell something. They stand by t... Voir plus
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Lisez les avis des autres
Lisa was stellar: friendly, helpful, understanding, efficient, great sense of humor. Package said it was delivered based on tracking info, but it must have landed at a home in another state. Very odd.... Voir plus
L'entreprise a répondu
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Voir plus
Jade was patient and thorough during my phone order process. I was unable to access the website efficiently due to cell reception issues so she helped me determine which products would best meet the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Coordonnées de contact
360 Albert St., K1R 7X7, Ottawa, Canada
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 26 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Awesome Service
Awesome, super quick + supportive response from Jade G! Super helpful and understanding in supporting me and my client. Thanks!!

Réponse de Fullscript
I needed to make a return
I needed to make a return, and Jade was very prompt and detailed in giving me the information as to how to go about returning the product. I appreciated the time she took to make sure that I understood the process.

Réponse de Fullscript
Appreciation
A shoutout to Ms. Jade!
Thank you for your professionalism, for owning the issue and promptly addressing my concern!
We just received the replacement product.

Réponse de Fullscript
Always eager to help
Always a pleasure to speak with representatives, they are friendly, warm and very knowlegable, always eager to help. Bron listened to my concerns, responded with immediate help and took care of the problem. I felt listened to and very confident that the issue was taken care of. Thank you for your great support team.

Réponse de Fullscript
great service from Jade
great service from Jade, she found the solution to my problem pretty quickly, and I received the follow up email with the confirmation that all was good the day after.
Love Fullscript. made such a difference to help my clients get their supplements on time

Réponse de Fullscript
I have been with Emerson & Natural…
I have been with Emerson & Natural Partners for over 20 years. They have merged together to become Fullscript. The only reason they only got 4 stars is there was a product they didn't have that I needed. AND the person who helped me, walked me through how to get a "new product request" They will for sure get 5 stars if we can make this happen. I really love only having to go to one place to order all that I need. Thank you!

Réponse de Fullscript
Efficient, helpful patient work-flows
My call in earlier to Fullscript this morning was so helpful! My time was short, needing to identify details from a client's last order. Pia was so-o efficient in helping me see a 'drop-down' I needed to proceed for that client.

Réponse de Fullscript
Jasmyne W has been the best agent to…
Jasmyne W has been the best agent to help Troubleshoot and problem solve! Professional and kind, she answered all of my questions and helped solve some notification issues I was having. Thanks, Jasmyne!

Réponse de Fullscript
Long time satisfied customer
We have been purchasing from Emerson Ecologics for several years and never have any complaints. The products are of high quality, the shipping (even the non expedited shipping) is fast and usually arrives in 1-3 days, and the customer service is amazing. Bron assisted us on a call the other day and he went above and beyond to make certain that all our questions were answered. Very satisfied with his top notch level of customer service.

Réponse de Fullscript

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Jade G
Jade G. was so helpful! She took the time to answer all my questions and made the whole process really easy. I really appreciated her patience and clear communication. She even took the time to email me after our call got disconnected. Absolutely great customer service!

Réponse de Fullscript
Emma was absolutely amazing
Emma was absolutely amazing! She went above and beyond to assist me. She was friendly, helpful, and understanding of my situation. Thank you so much for your help Emma!

Réponse de Fullscript
Curtis was amazing
Curtis was amazing. Very nice and pleasant. He knew all the inventory. A really nice guy. I loved to work with him again.

Réponse de Fullscript
This is the second time I have received…
This is the second time I have received excellent technical support from Fullscript. I rely daily in my patient care on the high standards of well tested supplements and herbal formulas Fullscript efficiently provides.

Réponse de Fullscript
I HAD LEO HELP WITH MY ORDER.
I HAD LEO HELP WITH MY ORDER.
USING THE ONLINE HAS BECOME A NIGHTMARE! NOTHING LIKE IT USED TO BE. HARD TO FIND PRODUCTS. ETC.
LEO NEW HOW TO HELP AND TAKE AN ORDER!

Réponse de Fullscript
Helpful customer service agent!
Curtis was so helpful! Accomplished what I needed in a short period of time. I appreciate Fullscript's great customer service, ease of ordering, and helpful agents.

Réponse de Fullscript
Hailey was helpful to answer my…
Hailey was helpful to answer my questions as quickly and thoroughly as possible, and resolved my problem quickly as well.

Réponse de Fullscript
My experience with Fullscript
Bron was very efficient and helpful with my enquiries, the call was answered very quickly so not much waiting time. I was very satisfied with the way everything was handled.

Réponse de Fullscript
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