never written a review before but i had to about this place. had a last minute event i needed to go to and searched long and hard for lenses (my prescription is quite high, so usually coloured lenses... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Fast delivery but lenses were very uncomfortable and I took them out and threw them away within hours of opening them. I wear cosmetic lenses all the time and these were not good
L'entreprise a répondu
The Quality is top notch! They have so many styles, deciding on just one set is practically impossible. The subtlety of the natural colors are tempting, but the theatrical styles range from a double t... Voir plus
L'entreprise a répondu
I absolutely love this website. All of the contacts are beautiful very comfortable to wear a very easy to apply. Customer service is great. Shipping time is wonderful. I have no complaints at all. You... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de FunkyLenses
Écrit par l'entreprise
The Funky Lenses website is full of natural and costume lenses just for you! Browse now for our 100s of colored natural lenses, character-themed cosplay lenses, and SFX contact lenses. With so many different colors, styles, prescriptions, and even durations to choose from, you’ll be sure to find everything you need on the Funky Lenses website!
Helpful Links:
-
Mon to Fri (8:30 a.m. - 16:30 p.m. GMT)
Customer Services:
If you need to contact our Customer Service Team, you can email us via the links above. Please be aware that our team is available between the hours of:
If you contact us outside of these hours, please be aware that you may not get an immediate response.
Funky Lenses for your Cosplay!
Écrit par l'entreprise
- Fast US Delivery
- For our US-based customers, our lenses are now available with speedy delivery options straight to your door! Check out the different shipping options at checkout, and get a pair of perfect costume lenses in as soon as a few days.
- Safe and Comfortable Lenses
- At Funky Lenses, our main priority is always going to be your eye health. All of our lenses are made with safety and comfort in mind, and we want to ensure that you have as much information as possible about any product you purchase. Check the lens product page to find the material, water content, FDA approval, dimensions, and so much more.
- SFX Makeup and Accessories
- Looking for some extra accessories to complete your next cosplay look? We know how hard it can be to gather all the items necessary for such detailed looks, which is why we’ve put them all in one place for you! Shop our SFX makeup and accessories now, for makeup accessories, lens care, and SFX makeup that will help your costume pop.
- Easy Returns
- If you’re feeling a little buyer’s remorse, don’t panic! On our website, it’s fast and easy to return your items. Simply contact our customer services team, letting us know your order number and the reason for your return, and we’ll help you go through the whole process swiftly. PLEASE NOTE- for hygiene reasons, we can only accept sealed and unopened returns. If you have opened your lenses and discovered a defect, please contact our team, who will advise you on your next steps.
Coordonnées de contact
Royaume-Uni
- info@funkylenses.com
- funkylenses.com
4,0
Bien
338 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don't order from them
Had a terrible experience with this company, probably scammers as they don't reply to emails at all or offer refunds! They promise shipping parcels within 2-3 days but there's no email notification of parcels being dispatched. After a month I chased to where was my parcel. They told me they had shipped it and it was received, they left it outside my house, unattended, no one rang the bell, no slips left inside the house, NOTHING. No notification that arrived, most likely stolen, this is, IF they're telling the truth. So clearly this is all my fault and this is enough for them not to give me a refund. 0 customer service skills.
21 octobre 2025
Avis spontané
Réponse de FunkyLenses
Hi,
Thank you for your review. We're sorry that you were dissatisfied with your experience. We can see that a member of our team was available to discuss your order. We ship our parcels via third-party couriers, who are responsible for the delivery of your package. When it became clear that they had left the parcel unattended, we immediately issued you a full refund. This may take a few days to process, but if you have any further issues at all, you can always contact our customer services team, who are all happy to help.
Please let us know if you have any further questions. We'd love to help you achieve a 5-star experience.
Kind regards,
Suki,
Funky Lenses
Réponse de FunkyLenses
Hi,
Thank you for leaving a kind review! We're sorry to hear that you had a slight issue with figuring out the prescription; we do have the prescription listed on the product and in the cart (here, it is the 'power' underneath the title), but we will take your feedback on board that perhaps we could make this bolder/more obvious.
Once again, thank you for taking the time to leave a review. If you ever need help with your order in the future, please feel free to reach out to our customer service team through our contact page: https://www.funkylenses.com/en_GB/contact-forms/contact-us-form.
Kind regards,
Suki
Customer Care Manager
Great looking
Great looking, easy to apply, amazing value. Just what it said on the tin!
23 octobre 2025
Réponse de FunkyLenses
Hi,
Thank you for your lovely review! We're so glad that you had a 5-star experience with our lenses. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Nice and comfortable to wear
Nice and comfortable to wear, no itchiness or irritation
10 décembre 2025
Réponse de FunkyLenses
Hi there,
Thank you for taking the time to leave a five-star review! We hope to welcome you back to the website soon.
Speak soon and stay spooky,
Suki,
Customer Care Manager
Good💗💗💗💗💗💗💗
9 décembre 2025
Réponse de FunkyLenses
Hi there,
Thank you for taking the time to leave a five-star review! We hope to welcome you back to the website soon.
Speak soon and stay spooky,
Suki,
Customer Care Manager
Very pleased with the product and speed…
Very pleased with the product and speed of delivery A+
30 septembre 2025
Réponse de FunkyLenses
Hi,
Thank you for your review. We're happy to hear that you had a good experience with us. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Funky Lenses
Réponse de FunkyLenses
Hi,
Thank you for your review. We're happy to hear that you had a good experience with us. We hope to welcome you back to our website soon!
Kind regards,
Suki,
Funky Lenses
NO RESPONSE
Hi
we're trying to reach you by email and by filling out a request form for a few days already ....and we're not getting any responses
can we please have a phone number to reach you?
26 novembre 2025
Avis spontané
Réponse de FunkyLenses
Hi there,
We're sorry to hear that you apparently have not received a response. We have made a request for more information through Trustpilot; please answer this so that we can get in touch.
Thank you,
Suki
Customer Care Manager
Brilliant contact lenses
Brilliant contact lenses, soft and easy to put in and lots of variations. Quick delivery.
13 décembre 2024
Réponse de FunkyLenses
Hi,
Thank you for your lovely review! We're so glad to hear that you had a good experience with our lenses!
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services
Réponse de FunkyLenses
Hi,
Thank you for your lovely review. We're so glad that you had a good experience with us!
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services,
Réponse de FunkyLenses
Hi,
Thank you for your lovely review. We're so glad that you had a good experience with us!
We hope to welcome you back to our website soon.
Kind regards,
Suki,
Customer Services,
Item arrived on time and was exactly as…
Item arrived on time and was exactly as described.
25 octobre 2025
Réponse de FunkyLenses
Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us.
We hope to welcome you back to our website soon!
Suki,
Customer Services
Réponse de FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Réponse de FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Fake
Sold fakes to me as in they were advertised as golden glow in the dark contacts and were neither of those things
22 octobre 2025
Réponse de FunkyLenses
Hi,
Thank you for your review. We're sorry to hear that you were dissatisfied with your experience. We can see that you purchased a pair of our UV-reactive lenses. These are not glow in the dark, and glow only under a UV light. This is stated on our website, where we have lots of helpful information on UV lenses, and how they work.
It appears that a member of our team has already been in touch to discuss this, and you have been offered a refund as per our returns policy. Please let us know if there's anything else we can do. We would love to help you achieve a 5-star experience.
Kind regards,
Suki,
Customer Services
I Had A Bad Experience Where I Ordered…
I Had A Bad Experience Where I Ordered Some Lenses & Cancelled A Few Minutes After Ordering Them And Emailed About And Never Got An Email Back. A Few Weeks Later I Emailed About Another Order That When I Got A Response. But Then They Was Telling Me. it Was Nothing They Could Do Because My Order Was Too Late. Y’all Need A Faster Response Team
22 octobre 2025
Réponse de FunkyLenses
Hi,
Thank you for your review. We're sorry to hear that you were dissatisfied with your experience. We can see that a member of our team has been in touch. We do our best to respond as quickly and efficiently as possible, but we often have a lot of queries to get through, and can only respond during customer service hours.
If you would like to return your order for a refund or exchange, you can find the information in our email to you. We would love to help you achieve a 5-star experience.
Kind regards,
Suki,
Customer Services
Very good would buy again
Fit for purpose looked extremely good for my halloween costume.
22 octobre 2025
Réponse de FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Réponse de FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Very fast and I love the contacts
21 octobre 2025
Réponse de FunkyLenses
Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our products, and we hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
Réponse de FunkyLenses
Hi,
Thank you for your lovely review! We're glad you had a 5-star experience with our lenses.
We hope to welcome you back to our website soon!
Kind regards,
Suki,
Customer Services
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