I ordered a "Funny greetings video, order number: 42693" last 31st July. I tried downloading it a couple of times on my PC and my phone but I didn't get any notification, so I assume that it's... Voir plus
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I bought a video from the pink team for my boyfriend because he always wanted a birthday video from them and he LOVED IT ! customer service was 10/10 as well! The video also arrived immediately the ne... Voir plus
Much to my surprise my custom video was exactly what I ordered and was in my email inbox within less than 24 hours. I ordered at 10:00 ish am and then received it the next day at around 8:00 am. Defin... Voir plus
Don’t usually buy stuff from random ads but my girl’s bday was coming up and these videos were too good. Ended up getting a custom video for her and the look on her face when they brought out a pictur... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Personalized greeting videos from around the world!
Coordonnées de contact
651 North Broad street , 19709, Middeltown, Etats-Unis
- info@funnygreetings.co
- funnygreetings.co
4,1
Bien
69 avis
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this is the second video i recieved…
this is the second video i recieved after them not doing the first one correctly. they didn’t do the second correctly. if anything the second one is worse because it doesn’t even have the special edits i paid 15 extra dollars for. i asked them to do the video with my song of choice and they did it with the waka waka song twice. The song I wanted them to use was “put it on da floor “ by latto. this was the issue both times. I would like for the video to be done one more time and if it’s not made correctly i would like my refund. Can you look into my order and make sure you do it all correctly. They also never respond to my emails or requests. It’s ridiculous.
24 septembre 2023
Réponse de Funnygreetings
Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and disappointment you've experienced with your recent orders. It's clear that we have not met the high standards we set for ourselves, and for that, we are truly sorry.
We are committed to making this right. Our team will prioritize reworking your video immediately, ensuring that all your specifications, including the correct song choice and special edits, are met with the utmost precision. We want to assure you that we are taking your feedback seriously and implementing measures to prevent such errors in the future.
As for your request for a refund, should the reworked video still not meet your expectations, we will certainly honor that. Your satisfaction is our priority, and we believe in the value of our service and the importance of accountability.
Please expect an email from our team shortly with details on the revised video and our immediate steps to address your concerns. Your patience and feedback are invaluable to us, and we are committed to restoring your confidence in our service.
Sincerely,
Alvin
Head of Customer Support
Best video ever!
Fast turnaround time and the video was sooo funny :) would other again and again
24 septembre 2023
SO WORTH IT!!
SO WORTH IT!!! My dad and brother loved their birthday video!
3 octobre 2023
Avis spontané
Réponse de Funnygreetings
Thank you so much for your positive review. We are so happy that we could help you give a funny birthday gift!
Awesome they were so quick to send me…
Awesome they were so quick to send me my video
24 septembre 2023
I never got my video its been 8 days
I never got my video its been 8 days. My order number is 15099.
23 juillet 2023
Réponse de Funnygreetings
Hello Shaikha,
I would like to address your recent concern regarding the delivery of your video order, #15099.
Firstly, I want to extend our sincerest apologies for the delay in delivering your order. While our standard delivery time is much shorter your video was delivered on July 31, which was 6 days after your order was placed. We understand the importance of timely delivery and regret any inconvenience this delay may have caused.
Upon reviewing our internal delivery system I can see that the order was sent via email on July 31, however I see that you never opened the email. It could be that you put the wrong email in, or the email ended up in spam.
We appreciate your patience and understanding in this matter. I have already had our head of customer service reach out to you to help fix this problem.
Your feedback is invaluable to us, and we are dedicated to improving our services. If there are any other concerns or further assistance we can provide, please feel free to reach out to us at info@funnygreetings.co.
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