FunTech Ltd (Only in Republic of Ireland) - HEAD OFFICE Avis 9

The company does not exist. Anyone who selling any products with funtech name is not legitimate

I had bought a iPhone 13 in the store on Wednesday the 5th of February returned to the store the 7th of February due to a faulty battery and was told go back Tuesday I’d get a new phone in the mean time I had to use it . Tuesday came and I had entered the store to hand the faulty phone back as he promised a new phone and he noticed a mark on the back in which he than proceeded to blame me for in which I didn’t drop nor did I let the phone get a bang and he than proceeded to refuse to give a new phone he had went to hand me back the faulty phone till I showed him the receipt which had also said it was under warranty he than took the phone back on Tuesday and said he’d fix the battery and that he would contact me when it was done in which today being Wednesday I had been in earlier this morning to see was it done he said come back this evening in which I sent my daughter in and he said it wasn’t done yet to come back Thursday evening in which I think was a joke as I’ve two kids attending a special needs school who I need to keep in contact with and with not having a phone I cannot keep the connection with the school . I’m really not happy with the service in which I have received

I have emailed twice to ask how to get a replacement for a phone cover that does not fit.The store cannot help me either. Never got answers to my e-mails. Awful customer service.

Fixed my problem

It can be honest and upfront with customers.
It's getting people to submit reviews on the promise of a €5 voucher, but they fail to inform the customer that the voucher cannot be used in any of their stores nationwide It can only be used by ordering online?

Website easy to use and quick delivery time. Unfortunately the buttons and holes in the case I purchased to accommodate the camera and power/volume buttons were completely wrong. It seemed the design was wrong for the phone specified on the website.

Unfortunate fail.

Good Service
I had to return the product as I ordered the wrong model and the refund was quick and easy

The guys at funtech were very helpful in replacing my order that was badly damaged in transit,in fairness my item was well wrapped and protected but was still badly damaged by neglect from the carrier,Funtech acted quickly to rectify the issue.

I ordered the adapter for my Samsung S20. It arrived quickly and was packaged well. My problem was it didn't work. In case it was a phone issue I tried it on a Samsung S10 and a Samsung S9, neither worked. It is either defective or doesn't work with Samsung's or Android...in which case it should be clearly stated in the selection process. I ordered a different adapter from another manufacturer which works perfectly.