I bought 2 items one is perfect the 2nd item was not so good and bit difficult to assemble and not perfectly aligned.
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Lisez les avis des autres
This is our second purchase from Furneo, 3 years ago we purchased a Clifton TV stand and were very impressed with the style and quality, so when we needed some more storage space we looked at Furneo a... Voir plus
Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being wri... Voir plus
Bought an item via Amazon, which arrived damaged. Followed the returns process as instructed by Amazon, but this company refuses to answer their phone, the live chat is none existent and they don't... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a family business with suppliers from the UK and Europe, all committed to helping us provide you with the best possible service and product for your home.
Coordonnées de contact
Unit 21 Watermill Industrial Estate, SG9 9JS, Buntingford, Royaume-Uni
- customersupport@furneo.co.uk
- furneo.co.uk
4,2
Bien
149 avis
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Happy Customers 😃 Thank you!
Good browsing experience and easy to navigate website. Straight forward purchasing procedure with email confirmation received immediately. Followed up with processing/delivery information and received our order within 2 days. Extremely happy with our TV Unit.
There are alot of components ie screws, dowels etc but don't get overwhelmed.
The step by step instructions are easy to follow.
Took about 3 hours to assemble at an easy pace. A helpful tip... Preset dowels, screws etc in each panel beforehand, this sped up the assembly process. All panels are clearly numbered too 👍🏻
The TV Unit is very sturdy once put together and looks very sleek and modern.
We are over the moon with it and highly recommend Furneo furniture given our experience.
29 août 2024
The cabinet set is really good quality
The cabinet set is really good quality, love that
12 août 2024
Smart, solid units and excellent customer service
The TV Units I purchased are solid and look very smart. I had an issue with one set of LED lights - Customer Service were very efficient. Postage costs for return of the faulty ones were promptly paid and a fresh set of lights sent out first class post.
13 août 2024
Love this furniture set
Love this furniture set, it has brightened and updated my dining room, I would highly recommend
17 juillet 2024
broken door mirror missing handle…
broken door mirror missing handle missing paperwork
there reply we have CCTV footage seeing these items went in to box when ask for the CCTV they use the GDPR get out of jail this is not customer service calling the customer a liar Why would say paperwork or a handle was missing 600 .00 unit with a broken glass and no handle
31 juillet 2024
Avis spontané
Avoid
Avoid
I have received the worst customer service ever, not only they have delivered to me faulty item but they refused to collect the item. Please avoid at all costs
25 juillet 2024
Avis spontané
Parcel never arrived
Parcel never arrived. Nightmare with DHL
Please can you use a different courier next time
8 juillet 2024
Nice tv unit at a good price
Nice tv unit at a good price, easy to assemble and good quality, just finishes the room off nicely.
24 juin 2024
Great company
Website great. Easy to order. Delivered quickly. Good communication from delivery company.
17 juin 2024
Highly recommend this furniture company Furnio .
The products i ordered is of excellent high quality and amazing value.Truly delighted with my purchase.
I was completely impressed with the exceptional
professional service that i received from Lucy customer service.
14 mai 2024
Very happy with the quality of the…
Very happy with the quality of the furniture, which I consider to be excellent value.
20 mai 2024
The worse customer service ever
The worse customer service ever, they delivered the item to a wrong place and treat me telling me I have to dig a form for the police to investigate, DHL sent the picture and said I signed something imposible because I was in a medical appointment. If you buy something with B&Q and the seller is Furneo please don’t do it they are a bad company.
21 mai 2024
Avis spontané
I have had delivery issues…
I have had delivery issues unfortunately, but the company responded very quickly to my emails and rectified the issues effectively.
The constructive feedback would be for Furneo to change their courier supplier
17 mai 2024
Great value for the price. …
Great value for the price.
Site was easy to navigate.
Solidly built.
Looks great once assembled (2 person job will make it easier)
7 mai 2024
Item as described solid and good looking
The delivery was fast. I ordered on Saturday and got it on Tuesday. Item is well made, solid and look very pretty. Worth buying the LED from them don't think about getting cheaper ones from somewhere else. highly recommend will surely buy from them in future
29 avril 2024
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