Future Glass Avis 

179
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I just had this installed yesterday by professionals straight out of the box as I didn't want it to break in the interim. The installers did a great job although I'm convinced that I was sent th... Voir plus

Noté 5 sur 5 étoiles

My builder wanted me to pay $2000 for a single panel shower screen, another quote was $800. all up from Future glass (panel/delivery/brackets/ other hardware store items) came out to $400, and 2 hour... Voir plus

Noté 5 sur 5 étoiles

Ordered 2x shaving cabinets as a preorder. Shortly after they were advertised as 30% off with Black Friday sales. Spoke with company and they did not hesitate to refund me the 30% saving (over $600).... Voir plus

Noté 5 sur 5 étoiles

Delivery was perfect. Installation was good, but had to go online for installation instructions. If you don’t have reception or have a flat battery you’ll be in some bother. Need installation instruct... Voir plus

À propos de l'entreprise

  1. Miroiterie

Écrit par l'entreprise

As one of the world’s leading innovators in designing & manufacturing high quality glass fixtures and decorative features Future Glass brings affordable luxury to every household. Our range of ultra-contemporary and modern bathroom & decorative mirrors provide the highest spec finish and we pride ourselves on being the first to market with modern glazing solutions that boast the best quality in our field. Future Glass - Australia's Most Luxurious Mirrors and Shower Screens


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

179 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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3,9

Tous les avis

(179)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Customer service has given me perfect…

Customer service has given me perfect customer service and gone above and beyond to help me out when the mirror I ordered didn’t fit the space halfway through our bathroom renovation. So helpful.
Would order another mirror from them in a heartbeat.
Quality of the mirror was also excellent

20 février 2023
Noté 5 sur 5 étoiles

Don’t hesitate to shop here!

Fantastic products. The satin brass is a lovely soft colour and goes perfectly with ABI Interiors hardware. The quality is top notch and I’ve been completely impressed with the customer service by the four team members I have dealt with

22 mars 2023
Noté 5 sur 5 étoiles

Received while on holiday

I haven’t actually opened my new mirror as yet as am moving house next month and waiting for it to go into the new home but my order arrived in great time and the courier left it in a safe place for us thank you. Am looking forward to actually seeing it set up .. my daughter has one the same who reffered me to you guys and if my mirror is as great as hers then I will be extremely happy.. thank you. Michelle Appleby

17 mars 2023
Noté 5 sur 5 étoiles

Beautiful Piece

True to size and image. Delivery was swift and well packaged. A beautiful mirror that doesn’t overwhelm the room. I have it on the floor but can see a full length image. I would definitely order again form this company

9 mars 2023
Noté 5 sur 5 étoiles

Lovely brass arch mirror

Everything went easily and smoothly, from ordering until delivery 3 days later to regional Queensland. I am so impressed with the whole process, cheap delivery charge and my mirror is gorgeous!

21 février 2023
Noté 5 sur 5 étoiles

Amazing customer service

I received the first one broken in transit, I sent an email off with photos and they responded asap and sent me a new one! Great customer service and very fast delivery. Mirror is beautiful as well! Would highly recommend buying from them.

20 février 2023
Noté 5 sur 5 étoiles

Terrific company to deal with

Ordered 2x shaving cabinets as a preorder. Shortly after they were advertised as 30% off with Black Friday sales. Spoke with company and they did not hesitate to refund me the 30% saving (over $600). I was kept informed of any delays with delivery and items delivered as soon as stock was available. Great company to deal with. Cabinets are to be installed over next couple of weeks, so cannot comment yet on quality of products, but I feel very confident that they will be perfect 👌

1 janvier 2023
Noté 4 sur 5 étoiles

Their website easy to use

Their website easy to use, the item I was after was discontinued which was a shame but bought a bathroom mirror which I’m happy with it was out of stock but when in stock future glass delivered immediately very helpful & friendly to deal with.

23 octobre 2022
Noté 5 sur 5 étoiles

Great mirror

Great mirror. It came well packed for its arrival in one piece. I ordered as a pre-order and it came when it was expected to come. Overall happy with my experience and would use future glass again.

16 novembre 2022
Noté 1 sur 5 étoiles

Still have not had an answer for when I…

Still have not had an answer for when I get a refund for the shower screen that never arrived. Now the phone line says contact via email. And you want me to accept your terms and conditions.

10 novembre 2022
Logo de Future Glass

Réponse de Future Glass

Dear Lawrence,

Thank you for taking the time to share your feedback with us. We want to sincerely apologize for the disappointing service you experienced, which fell short of the high standard we set for ourselves.

Please know that we take your concerns seriously, and we are committed to addressing them with the utmost urgency. We will be investigating what went wrong with our freight partners here and implementing new procedures to prevent this from happening again in the future.

I can see that a refund was issues in January after our investigations were completed

Once again, we apologize for any inconvenience caused.

Best regards,
The Future Glass Team

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