Gadget GoGo Avis 

1 267
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

1. Speed of transaction 2. Shocked when photos and descriptions of faults were shown. You guys are very thorough but honest in your comments. 3. The offer price was much better than anybody else. 4... Voir plus

Noté 5 sur 5 étoiles

I sent two PS4 consoles to Gadget GoGo The process waa straightforward. I filled in the form, printed the prepaid label they provide, boxed and send them. After a few days they slightly revised the o... Voir plus

Noté 3 sur 5 étoiles

Payment has been pending for a week. I'm guessing because my PayPal email is different to my account email. But tried to get in contact had no reply. Still waiting for my payment. Edit: got in cont... Voir plus

Noté 1 sur 5 étoiles

Offered me £370 then after receiving my iPad Pro they took the price right down to £270 showing me very very tiny magnified marks that had to be magnified with a magnifying glass to see them . I will... Voir plus

À propos de l'entreprise

  1. Centre de recyclage
  2. Magasin de téléphonie mobile
  3. Atelier de réparation de téléphones mobiles

Écrit par l'entreprise

Gadget GoGo is the easy way to sell your unwanted gadgets online, we buy the largest range of gadgets on the internet, and offer 48h payments from receiving your gadgets.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 39 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(1 267)

151 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Payment NOT in 48 hours.

Company received my watch on a Thursday, it was assessed the same day. Offer was dropped by £70, could have gone elsewhere but accepted due to needing the funds quickly (so I thought). It then took until the following Wednesday for the payment to be received- pretty much a week. Why advertise 48hours?!???

12 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID


AVOID — Extremely Disappointing Experience

I usually use Music Magpie, but thought I’d try Gadget GoGo as they offered a better price. I was completely transparent about the condition of my Apple Watch and even marked it as “poor” myself because it had one small scratch on the screen.

After the device reached Gadget GoGo, I received “inspection” photos from them showing the watch covered in scratches and marks that simply did not exist when I sent it. The watch in their photos looks nothing like the device I packaged and posted. They then reduced their offer by £40.

I’m absolutely heartbroken and anxious that my watch may be returned to me in the condition they photographed rather than the condition I originally sent it in. Thankfully, I took clear photos and videos from all angles and in multiple lighting conditions on the day of posting, which show exactly how the device looked prior to shipping.

The whole situation feels like a scam, and I would strongly warn others to avoid this company.

11 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Prompt payment. Unfair reduction.

Whilst the payment was prompt, which is always good. I sent in an apple watch 10, which wasn't more than 6 months old. (Sold as now have samsung phone) There was a very small slight scratch on the screen which apparently can only been seen under a light, as I didn't know it was there. But they reduced the cost by £50, which i don't think to be fair reduction. Maybe I am wrong..

10 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Extremely disappointed & wouldn't use…

Extremely disappointed & wouldn't use again.

They offered me the best price, so I went with them. I would say the process was easy and I printed the label at home and took this to my post office for delivery.

Once they had the item, they said there was damage on the front of the screen, which I didn't believe as I have never seen it. There wasn't a scratch on the iPhone, and it looked just as good as the day I brought it. I have numerous screen shots and it never showed on their either.

Original Offer was £122 - They then offered me £36.63, which I thought was disgraceful.

I opted to have the item returned to me. It arrived 3 days later, but not packaged as good as I sent it to them. I used lots of double wrap and then placed it inside a padded envelope. They just put my phone back in my envelope which was obviously open, and then inside a flimsy plastic bag.

Obviously I was upset with the price, but I feel they offer over the top prices so you send the item to them, and then knock you down.

There is no cost to return the item to you, so it may be worth having a go. HOWEVER, please note if you are sending a parcel to them, you need to make sure you have insurance to cover the item as they accept no responsibility if it gets lost. Using their Royal Mail service, they only cover you upto £100

3 novembre 2025
Avis spontané
Logo de Gadget GoGo

Réponse de Gadget GoGo

Hi Cliff,

Thank you for your feedback, and we’re genuinely sorry to hear that you felt disappointed with your recent experience.

We completely understand your frustration and appreciate that you may not have been aware of the screen fault on your iPhone. However, we can confirm that our technicians identified a hardware issue affecting the top left-hand side of the LCD display. Unfortunately, this type of fault wouldn’t be visible in a screenshot, as screenshots capture the digital image being output, rather than the physical condition of the display itself.

Regarding the return of your device, we’re sorry to hear that the packaging did not meet your expectations. We always aim to ensure returned items are well protected, but we’ll certainly review this to see where improvements can be made.

Please rest assured that had the device arrived in the fully working condition as initially stated, the original offer would have been honoured in full. We would encourage you to have the device independently inspected, as we are confident any technician would identify the same display fault.

We appreciate your time and wish you all the best with the future sale of your iPhone.

Kind regards,
Gadget GoGo

Noté 5 sur 5 étoiles

Fantastic speedy service

Fantastic speedy service, all very easy to use and well organized. Also paying me what they initially proposed. Payment was super quick and in my account the next day. Much better than other sites I have tried.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

iPad trade in

Easy to use web site. Clear and timely comms. Equipment assessed quickly. No issues with payment.

6 novembre 2025
Noté 1 sur 5 étoiles

No reply to emails happy to hassle you…

No reply to emails happy to hassle you to sell though an still not had my money I sent my item with box charger extra strap and watch

3 novembre 2025
Avis spontané
Logo de Gadget GoGo

Réponse de Gadget GoGo

Hi Kerrie,

Thank you for taking the time to leave your review. We’re sorry to hear that you felt we didn’t respond to your emails as quickly as expected.

Upon checking, it appears we received multiple emails from you in quick succession, which may suggest there was a technical issue or delay in how the messages were delivered. However, I can confirm that we responded within our usual 24-hour response window.

I’m pleased to see that your order has since been completed and payment was issued within our estimated timeframe. If there’s anything further we can help with, please don’t hesitate to get in touch.

Kind regards,
Gadget GoGo

Noté 1 sur 5 étoiles

Sent my Apple Watch Series 8 away 6…

Sent my Apple Watch Series 8 away 6 weeks ago, emailed plenty times and haven’t heard a thing or received any money for it, scam!

21 septembre 2025
Avis spontané
Logo de Gadget GoGo

Réponse de Gadget GoGo

Hi Jack,

Thank you for your feedback, though we’re genuinely surprised and disappointed by your review.

As our previous communication shows, we have been in touch with you throughout the process, so your claim that you’ve not heard from us is simply inaccurate.

You advised that you sent your Apple Watch using a 2nd class stamp with no tracking, a method we strongly advise against as it provides no proof of delivery. Additionally, you confirmed that you did not include any information inside or on the parcel to identify yourself or your order.

This means:
• We have no tracking reference to confirm the device was delivered
• We have no way to link the parcel to you
• The item cannot be located in our system without identifying details

Despite this, we are still actively trying to help. We’ve requested the serial number of the device in the hope that we may be able to trace it, but we’re still waiting on your reply.

We want to resolve this, but we can only do so with your cooperation. Unfortunately, failure to follow the standard process, including tracked postage and including order details, makes this exceptionally difficult.

Kind regards
Gadget GoGo

Noté 3 sur 5 étoiles

Bit disappointed

I provided a very negative review but to the company’s credit they wrote personally to explain the situation. I was offered £140 reduced to £30 on inspection. Reasons were battery health and a scratch on the screen. The photo of the scratch really doesn’t look like the watch I sent but they assure me it is. Anyway, I should have taken my own photo before sending. I see they have many good reviews so perhaps just me. I did email the company to further discuss but seem to be getting an ‘undelivered’ Outlook response so not sure they’ve seen this.

24 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

I received regular updates

I received regular updates, but as soon as I agreed a price I didn’t hear anything. It took about 48 hours for payment to be received.
For that reason I’m giving 4 stars, as I feel other companies pay out quicker.
But I would probably use them again.

24 octobre 2025
Avis spontané

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