Gadgethyper Avis 36

I had issues with my Vader 5 controller that i purchase back in December and after speaking with Flydigi and after going to the process with videos , etc , I was sent where I purchased it from which was Gadgethyper and they were fantastic specially Emily. she was super helpful and took me every step of the way with great communication and sent me a replacement rite away and got it very fast . I buy most of my import controllers from Gadgethyper , the only store I recommend from over seas . Thank you Emily and Gadgethyper

My Vader 5 Pro came with a loose tension ring. I've been emailing them for days, giving them all the video evidence that they've been asking. Yet they refuse to activate the warranty on my faulty unit. They keep giving me the same AI-like responses that "this is within normal tolerances".

Please do not order from GadgetHyper, their customer support is abysmal, and you will receive no support if your controller is faulty.

I recommend Max Gaming if you need a new controller, out of personal experiences they have some of the best customer support!

What an amazing experience gadget hyper has. Man o man one of the best support in the market. I had a manufacturing defect in my controller an it's replacement got booked within minutes 😘. A solid 5 on 5

I've bought many controllers and accessories from GadgetHyper already and I will certainly buy more. In fact I buy too many...

I can honestly say I have received the best customer service from them. Quick shipping to the UK in 7-12 days usually too which is great. So responsive to emails, discord DMs and they go the extra mile to liaise with the manufacturer to improve the products after receiving feedback.

They just add value to the product you are buying, whether thats their howto guides on their reddit (r/GadgetHyper) or the unique accessories like 3d printed parts for aesthetic/comfort etc enhancement. Or replacement parts that I can't find anywhere else.

Join their discord too as they're very active as well as all the other community members who are always helpful. You know who you are.

I like to buy from a company that seems to care about what they do and their service rather than give my money to the big corporations. Not to mention the stuff seems to appear on GH before other places.

My experience with Gadgethyper has been really solid so far. Their customer service is on point and their delivery speed is also pretty fast considering the controllers I bought from them shipped from china. I had a recent RMA case with a FlyDigi Vader 5 pro and they were quick to respond and were immediately willing to send me a replacement unit. Emily, the support staff that helped me deal with my recent RMA case was very accommodating and friendly. In the past, the founder Nagi has also answered my enquires on multiple occasions and was very prompt and friendly. If you’re in the market for a controller and it’s available on gadgethyper, that would be my first go to option.

A great store with a great responsive support team and fair prices. I am happy to be a part of Gadgethyper's community. Every problem that I had got solved immediately. The owner of Gadgethyper, Nagi is especially a great helpful person who does a lot of stuff selflessly and out of passion.

I've been doing business with GadgetHyper for 2 years now. They are a truly remarkable team and offer the best customer service. I've ordered many controllers and accessories without ever having a single issue.

They are patient, respectful, and very responsive. they basically treat you like family! Nothing but love for this company. Emily is the best!

Emily from GadgetHyper was amazing and proactively reached out to me before my product was shipped out to ensure I received an updated product (FlyDigi BS2 and they upgraded me to the FlyDigi BS3). She also helped me change my shipping address since I wanted the new address and wasn't at my previous address, which was more difficult since I went from a California address to Mexico. 5/5 customer service.

Had a laptop cooler die on me and showed them a quick video of it - they immediately sent me a brand new replacement. 10/10 customer service, would buy here again.

Had a defect in a controller I bought from them, and a member of their customer service team named Emily was quick to respond and organize a replacement.

I usually don't do these sort of reviews or surveys, but honestly the support I received here really stood out to me as remarkable.

The product came on time here in ukriane and it was described as it was seen online and also the customer support is very helpful and friendly, I recommend them 💯 very trustworthy

This was my first time ordering from GadgetHyper, and after this experience it definitely will not be my last.

I had already placed an order when I realised I wanted to add another item. I contacted the team expecting it to be a bit of a hassle, but they made the whole process incredibly easy. They replied quickly, temporarily held my original order, let me place the second order, then arranged for both orders to be combined into one shipment. They also refunded the extra shipping fee without me having to chase anything up.

What stood out most was how human and helpful the service felt. In an era where so many websites rely on automated responses and AI chatbots, GadgetHyper stood out by being responsive, thoughtful, and genuinely easy to deal with. The communication was clear, the solution was practical, and I felt like they actually cared about making the experience as smooth as possible.

For anyone wondering whether this website can be trusted, my experience says yes. GadgetHyper delivered the kind of customer service that gives you real confidence shopping with them. I cannot recommend this site enough!

I just recently made my first purchase from GadgetHyper and everything they advertised on their website came exactly as promised. My special edition controller was so nicely and carefully packaged, I gotta say I was really impressed. The customer service I received after the purchase went way far and beyond my expectations. This person Nagi from their team on their Discord helped me out with a situation that had nothing to do with my purchase, but he still went out of his way to find a solution for my problem and took care of it as well. The level of service I’ve seen from this company is the reason why they have me as a returning customer from now on. 👍

Great shopping experience. This is the best place to buy any Chinese gamepad. The customer is great and they offer one year of warranty. They keep in touch a lot when asking questions, they offer a lot of help and replace defective products under warranty. This is by far the best shopping experience with any Chinese store. Very fast shipping and awesome support. What else could you ask.

So far I have been apart of the Gadgethyper community for about a year or so now. I will say that they have been amazing in every aspect. NaGI is one one of the best supports that I've ever seen and he continues to do amazing things! Awesome company, great controllers and even better customer support! Thank you for all of the hard work!

Do not order from GadgetHyper. Their support sucks! They will acknowledge you've got a fault on a product but won't activate the warranty. You spend DAYS emailing back and forth, providing video evidence of a faulty controller but still refuse to do anything about.

Perfect customer service, fast and reliable delivery and the prices are good! Helped me a lot in the process.

Great choice in products, very friendly & helpful, fast and safe delivery.

I have bought from Gadgethyper for years and I have been provided nothing but great products and customer service. If there is a problem they confirm the problem ND send another without having to return the defective product. If there is a price adjustment they will refund you. They go above and beyond for their customers and I will continue to buy from them moving forward.