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GAIA Filters  Avis 

126
TrustScore 4.5 sur 5

4,4

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Noté 2 sur 5 étoiles

The product was too heavy for my shower and eventually would not stay in position at all. My shower itself also stopped working after approximately 1 month of use. My Plumber said that he had come acr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic filter - looks well in my newly refurbished bathroom. Gaia customer service were fantastic to deal with from start to finish. 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Well done Gaia keep up the gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I genuinely have not experienced the level of customer care anywhere else like i did with this company. I had an issue with an eircode an error on my end when ordering my filter. I emailed and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using this water filter for about a month now, and I've noticed a real difference. My hair feels much smoother and softer after every wash, and it seems much easier to manage than before.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de filtres à eau
  2. Boutique de santé et beauté

Écrit par l'entreprise

GAIA Filters was created with one simple belief: Better water leads to better health. The water you shower in every day should support your wellbeing, not work against it. Yet modern water systems often contain chlorine, heavy metals, and other impurities that can contribute to dry skin, irritation, and dull hair. That belief is why GAIA Filters exists. We specialise in premium shower filters designed to reduce chlorine and common contaminants found in household water, helping support healthier skin, stronger hair, and overall wellbeing. GAIA Filters help minimise exposure to these substances, transforming everyday showers into a cleaner, more refreshing experience. Our filters combine high-performance water filtration with elegant, minimalist design, making them easy to install and suitable for most homes. Every GAIA filter is built using carefully selected materials and tested to meet high performance standards. Our goal is simple: practical solutions that fit seamlessly into daily life. Today, thousands of customers use GAIA Filters to improve the quality of the water they shower in every day. We’re not here to change your routine, we’re here to improve the one you already have. By improving the water in your shower, GAIA Filters helps turn an everyday habit into a healthier one. Refine Your Routine with GAIA Filters.


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4,4

Excellent

TrustScore 4.5 sur 5

126 avis

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4,4

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(126)

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Noté 1 sur 5 étoiles

Makes no difference

To be honest not really seeing the benefits, water still the same, hair and skin no different

8 mars 2026
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Réponse de GAIA Filters

Hi Peter,
Thank you for your honest review.

We’re sorry to hear you haven’t noticed much of a difference just yet. Most customers do begin to see changes with the Gaia shower filter within the first few weeks, but for some people it can take a little longer depending on their water quality and the condition of their hair and skin beforehand.

We hope with continued use you'll start to see an improvement.
We really appreciate you giving Gaia a try!

- Gaia Filters Team

Noté 5 sur 5 étoiles

Great company

Great company. Very good communication and helpful staff. GAIA filters are very effective. Hair and skin benefits. Much better than any other filter that have used in the past for water problems. Would highly recommend.

12 mars 2026
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Réponse de GAIA Filters

Hi Breda,

Thank you so much for this, it really means a lot to us!

We’re so glad you’ve had a good experience with our team and that the Gaia shower filter has made a real difference for your hair and skin. Hearing that it’s worked better for you than other filters you’ve tried is especially lovely to hear.

Thanks again for taking the time to share this and for recommending us - we really appreciate it.

- The Gaia Filters Team

Noté 1 sur 5 étoiles

No Customer Service.

Extremely disappointed with the experience so far. We ordered the filter initially, and then discovered that it didn’t fit our shower so we needed to purchase an additional adapter. The adapter was ordered over a week ago but still hasn’t arrived.

We’ve emailed three times and received no response. We also tried contacting them via Instagram but have had no reply there either. The tracking link provided does not work, which makes it even more frustrating.

The website also states that delivery in Ireland is free, yet we were charged for delivery at checkout.

At this stage, the lack of communication and customer service has been very disappointing. Unfortunately, we can’t comment on the product itself as we haven’t been able to use it. Based on this experience, I cannot recommend the company.

9 mars 2026
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Réponse de GAIA Filters

Hi Aidan,

We’re really sorry to hear about your frustration and appreciate you taking the time to share your experience.

Your order was delivered within 4 working days, which is within our normal delivery timeframe in Ireland. During that week, we were in the process of switching couriers, which caused an issue with some tracking links not updating correctly. This was identified and resolved quickly, but we understand how that added to the confusion.

In terms of communication, your emails came through on Thursday evening and Friday morning. As a small team, we do our best to respond as quickly as possible, but there can occasionally be a short delay, especially during busy periods. That said, we always aim to get back to everyone as soon as we can and we absolutely take this feedback on board.

We genuinely care about our customers and their experience so this is disappointing to hear that this was yours.

If there’s anything further we can help with now that your order has arrived, we’re here.

- The Gaia Filters Team

Noté 1 sur 5 étoiles

Not a unique product - Rip Off

I've already tried to flag the fact that this "company" is simply rebranding cheap $10 filters from China and passing them off as their own invention. Just try an image search on alibaba and all will become clear. Funnily enough any comment is immediately deleted and blocked. Speaks volumes.

People have been ripped off by this pair - shameful excuses for entrepeneurs

Updated in response to Gaia’s feedback which I do appreciate.
While I completely understand that many items are sourced via global production houses, it’s disappointing to read that you are still asserting that the filtration system is unique to yourselves.
The exact same filtration make-up is reflected on both the manufacturers site plus any other companies who sell this product.
If customers are paying €90 for what is effectively customer service then I find that disingenuous on your part.
My aim here is to shine a light on a white label product that you are simply rebranding and applying a 1000% markup. That’s not “coming at you”, it’s simply helping others to make an informed decision.

13 mars 2026
Avis spontané
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Réponse de GAIA Filters

Hi "Shine a light",

This is honestly quite sad to read. It’s really disappointing that someone would come for a small Irish business like this - especially from an anonymous account, without ever having placed an order or contacted us directly.

Like most products in this category, manufacturing is done through established global partners. What matters, and what our customers are actually buying, is everything built around that: the quality of our filter ingredients, the level of filtration we stand over and the support we provide before and after purchase.

The Gaia shower filter has been carefully selected and refined based on real customer results. Not just sourced and resold. That’s why we have thousands of customers who consistently see improvements in their hair and skin.

We’re always open to genuine feedback or questions, but this doesn’t reflect the reality of our product or our business.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Well I bought Gaia filter then very…

Well I bought Gaia filter then very fast bought another…my skin feels a lot softer and my hair I feel is started to look and feel better . Early days only in 2 weeks.

18 février 2026
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Réponse de GAIA Filters

Hi Gill,

Thank you so much for sharing this.

We love hearing that you came back for a second Gaia shower filter so quickly - that really means a lot. It’s great that after just a couple of weeks you’re already noticing softer skin and your hair starting to look and feel healthier.

Thank you for trusting Gaia Filters and for taking the time to leave a review. We really appreciate your support.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Have been using Gaia filter for just…

Have been using Gaia filter for just over a week and ive already noticed a huge difference. Water feels cleaner and my hair feels soo much nicer after it. Will definitely be buying another when its due to be changed

22 février 2026
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Réponse de GAIA Filters

Hi Amy,

Thank you so much for taking the time to share this.

It’s amazing hear that after just a week with the Gaia shower filter you’re already noticing a difference - especially that the water feels cleaner and your hair feels much nicer after showering. Those early changes are often what people notice first.

We’re also so grateful for your support and for planning to replace the filter when the time comes. Keeping the filter fresh every few months helps the filtration keep working the way it should.

Thanks again for your kind words.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Amazing customer service

I had trouble getting the filter to fit as my shower is really old but the customer service was amazing and advised me on the adapter needed and stores near me to get them!
I would definitely recommend Gaia Filters to anyone looking for a shower filter!

16 février 2026
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Réponse de GAIA Filters

Hi Emma,

Thank you so much for your kind words!

We’re delighted our customer service team could quickly guide you to the right adapter and help you get the Gaia shower filter fitted without hassle. We always want the whole experience from purchase to installation to feel easy and supportive.

Your recommendation genuinely means a lot to us. Thanks again for taking the time to share this.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

My hair is softer and the brassy tone…

I have been using the GAIA filter now for nearly 1 month and my hair is softer and the brassy tone in my hair from the iron in our water is no more. Im delighted with my GAIA filter and signed up for the refill filters which will be automatically sent to me every 3 months. Thank you.

25 janvier 2026
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Réponse de GAIA Filters

Hi there,

Thank you very much for sharing this.

Iron build-up in hard water can really affect hair colour - especially those brassy tones, so it’s brilliant to hear that after a month with the Gaia shower filter, your hair feels softer and the colour has balanced out.

We’re also delighted you’ve signed up for the refill subscription. Replacing your shower filter every three months helps keep the water filtration working at its best, especially in areas with higher iron content.

Thanks again for your support, we really appreciate it.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Highly recommend!

Great product! Easy to install, noticeable improvement in my hair and skin, and the subscription service makes replacements super convenient. Highly recommend.

5 février 2026
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Réponse de GAIA Filters

Hi Anju,

Thank you for such a great review, we really appreciate it!

It’s brilliant to hear the Gaia shower filter was easy to fit and that you’ve noticed a real change in your hair and skin. When you’re living with hard water, those improvements can make a big everyday difference.

We’re also glad the subscription is making replacements simple - that peace of mind is exactly why we set it up.

Thanks a lot again for recommending us.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

The Gaia filter made a difference to my…hair

The Gaia filter made a difference to my hair after only one wash. I had moved to a hard water area and the water was making my hair turn green and start to snap. I'm delighted with the difference so far, even though I have only had the filter for a week. My hair feels so much softer and cleaner.

8 février 2026
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Réponse de GAIA Filters

Hi Laura,

Thank you so much for sharing this.

Moving to a hard water area can really take a toll on your hair - from dryness and breakage to that green tinge that can happen with metal build-up. We’re so glad to hear the Gaia shower filter made a difference after just one wash and that your hair already feels softer and cleaner.

Filtering hard water in the shower can make a noticeable impact quickly, and it’s great that you’re seeing those results within the first week.

Thanks again for taking the time to leave a review, we really appreciate it. :)

- The Gaia Filters Team

Noté 5 sur 5 étoiles

A brilliant product!

Amazing product, feel such a difference in skin & hair, i'm living in a very hard water area, this product does so much, customer service a pleasure to deal with. 💕

27 janvier 2026
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Réponse de GAIA Filters

Hi there,
Thank you so much for this. it genuinely means a lot.

We know how tough hard water can be on skin and hair, so hearing that the Gaia shower filter has made such a noticeable difference for you is brilliant. When someone says they can truly feel the change, that’s everything to us.

And thank you for the lovely words about our customer service. We’ll be sure to pass your message on to the team, I’ve no doubt it’ll make their day.

We really appreciate your support.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

The filter is fantastic

The filter is fantastic, my son has eczema and within days his arms have cleared up. Couldn't recommend this filter enough. Thank you.

4 février 2026
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Réponse de GAIA Filters

Hi there,

From the bottom of our hearts, thank you so much for sharing this.

Hearing that your son’s eczema improved within days of using the Gaia shower filter genuinely means more to us than we can say. Knowing that a simple change to your shower water has made that kind of difference for him is incredibly special.

Thank you for trusting us in your home, and for taking the time to recommend the filter. Testimonials like this remind us why we started Gaia in the first place.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Highly Recommend

Highly Recommend. Excellent product, service and customer service. I can't believe the difference this product has made to my hair in a short space of time. Definitely worth investing in. Easy to fit. I had an issue with the delivery that was outside their control and their customer service was excellent in resolving the issue.

29 janvier 2026
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Réponse de GAIA Filters

Hi Kathy,

Thank you for such a thoughtful review.

We love hearing when someone can genuinely see and feel the difference in their hair after switching to the Gaia Shower Filter, especially in hard water areas where the damage can build up over time. When the change happens quickly, it really says it all.

Thank you as well for mentioning the delivery issue. While it was outside our control, we’ll always make sure our customers are well looked after and kept informed from start to finish.

We really appreciate the recommendation and your support!

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Only wish I bought it sooner!!!

We live in Clare, and the water must not be treated at all here because it's incredibly harsh on everything, especially our skin. We notice everytime we go to a hotel or abroad how awful our own showers at home are on our skin and hair!

Since moving in to this house I've had constant dandruff and a rash on my chest just from showering.

After 2 showers with the Gaia the rash is gone and so is my dandruff. I can literally feel the difference in the water while in the shower. It's crazy!

My only regret is that I didn't buy it sooner

25 janvier 2026
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Réponse de GAIA Filters

Hi Luke,
Thank you for taking the time to share this - we seriously appreciate it!

Harsh water is a big issue in many parts of Ireland, and Clare is no exception. A lot of people only realise how much their shower water is affecting their skin and hair when they step away from it for a while.

It’s genuinely great to hear that after just a couple of showers with the Gaia shower filter, your rash and dandruff cleared up and that you can actually feel the difference in the water. That kind of feedback is exactly why we do what we do.

We’re really glad Gaia has helped improve your shower experience. Thanks so much again for your support.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

It has completely changed my hair and…

It has completely changed my hair and my skin. My back was getting very dry and my hair frizzy from the hard water in my area. Now my skin is soft and hair is growing and curls are perfect thank you!

5 décembre 2025
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Réponse de GAIA Filters

Hi Emma,

Thanks so much for this - we really love hearing feedback like this.

Hard water can do serious damage over time, especially when it comes to dry skin and frizzy hair, so it’s brilliant to hear how much of a change you’ve noticed. Soft skin, healthier hair growth, and curls behaving again is exactly what we hope people experience.

Thanks again for sharing and for trusting Gaia.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Excellent product

II purchased the GAIA filter three months ago and was very sceptical at first but this filter delivers what it says and am so happy with the results. I purchased the adapter from GAIA but still needed extra room to attach the filter to the mixer tap on my bath. I went to my local hardware merchant and bought an adapter which did'nt cost very much and the filter fitted perfectly taking only a few minutes to fit. I noticed immediately my skin felt much softer and my hair felt healthier. My hairderesser noticed how less dry and healthier my hair was. I know the GAIA filter has made such a difference to the health of my hair and skin having used it for almost three months. The customer service is very helpful. I would highly recommend the GAIA filter

29 octobre 2025
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Réponse de GAIA Filters

Hi there,

Thank you so much for taking the time to write such a thoughtful review.

It’s completely normal to feel sceptical at first, so we’re really glad to hear the filter has lived up to your expectations and that you’ve noticed such a difference after using it for a few months. Hearing that your skin feels softer and that even your hairdresser noticed how much healthier your hair looks is lovely to hear.

Thank you as well for sharing your fitting experience , that’s really helpful for other customers. We’re also delighted you found our customer service helpful.

We truly appreciate the recommendation and your support.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

My skin and hair have definitely…

My skin and hair have definitely improved just on my second filter now .

20 janvier 2026
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Réponse de GAIA Filters

Hi there,

Thank you for sharing this, we’re so glad to hear it.

The fact that you’re already onto your second filter and still seeing improvements in your skin and hair really means a lot to us. That kind of long-term feedback is exactly what we hope for.

Thanks again for sticking with Gaia, we really appreciate it.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Excessive dryness eased

Wow! Received this within 48hrs and found the filter easy to attach onto our existing shower head
Been able to judge the benefits more for myself than for the younger ones. Now considering a whole house filter system.

4 décembre 2025
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Réponse de GAIA Filters

Hi Alexander,

Thanks so much for your review - we’re delighted to hear this.

Fast delivery and easy fitting are always good to hear, but it’s especially great that you’ve noticed the dryness easing for yourself. That personal “I can feel the difference” moment is often what really sells it.

If you decide to explore whole-house filtration and want any guidance, just let us know.
Thanks again for sharing your experience.

- The Gaia Filters Team

Noté 5 sur 5 étoiles

Exceptional!!

Exceptional customer service they are so helpful and friendly! Brilliant product also :)

18 janvier 2026
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Réponse de GAIA Filters

Hi Neeve,

Thank you so much for this - it really means a lot to us.

We’re delighted to hear you had a good experience with both the product and our customer service. Taking care of our customers is something we really care about, so feedback like this is hugely appreciated.

Thanks again for your support.

- The Gaia Filters Team

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