Everything was handled so smoothly - we felt well taken care of throughout our trip. The communication was also very good, especially the booklet of info that was sent right before we left. I was ab... Voir plus
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Lisez les avis des autres
Katie’s selection of places to stay and things to do in and about Quito was excellent, accommodations were great, and sequencing was perfect. Our guide Fabrizio was amazing, and the fact that he was w... Voir plus
Our trip planned by the Galapagos travel center was one of the best trips we have ever taken! Every detail went perfectly and all of the guides and drivers did an excellent job. Hats off to our travel... Voir plus
L'entreprise a répondu
Galapagos Travel Centre were excellent. Everything was clearly communicated and all my questions were answered quickly. Diana was knowledgeable and efficient. The person who met us at the airport... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Galapagos Travel Center we guarantee our travelers expert customer service and perfectly personalized travel experiences to the Galapagos Islands and Ecuador. Traveling with us means having a relaxed and hassle-free experience, knowing that you will have a 24/7 backup service from our travel experts, always eager to help and assist you throughout the duration of the services acquired with us.
Coordonnées de contact
265 Foch Street and 6 de Diciembre, 170143, Quito, Equateur
- 1-877-260-5552
- socialmedia@galapagosislands.com
- galapagosislands.com
4,8
Excellent
207 avis
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A répondu à 100 % de ses avis négatifs
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High level of hands on service and…
High level of hands on service and rapid accommodations when tour options changed. Great value for money with knowledgeable, responsive representatives. Will use again if going back to Ecuador.
26 janvier 2026
Réponse de Galapagos Travel Center
Thanks for your comment. We are glad to know that everything was fine. We aim to offer the best service and experience for our guests.
It will be a great pleasure to have you back!
Best wishes,
Galapagos Travel Center Team
The entire trip was well planned
The entire trip was well planned. Everything was taken care of. All of the transfers and trips were on time. The hotels and restaurants were excellent. The representative in Galapagos was very helpful. Anything we asked was addressed right away.
26 janvier 2026
Réponse de Galapagos Travel Center
Hi Debbie!
Thank you for sharing your feedback! We are very happy that you have lived this at the hands of our attentive staff that accompanies you at every step of your journey.
It was a pleasure to organize and be a part of all of this.
Warm regards,
Galapagos Travel Center Team
Absolutely awesome experience
Absolutely awesome experience. No issues, everything occurred as planned.
10 janvier 2026
Réponse de Galapagos Travel Center
Hi Scott and Jodi!
Thank you for your review. Our goal is always to provide exceptional service, ensuring every guest has the trip of a lifetime.
We appreciate your kind words!
Warm regards,
Galapagos Travel Center Team
A perfect choice
When looking for a cruise, I found the Galapagos Travel Center online. I called them while I was in Europe and got a warm, professional response. The Travel Center was instrumental in guiding us through the choices as I was looking for the right cruise for my daughter and me. The representative explained in detail the differences between the various cruise options. We decided to go with the 8-day trip on the Infiniti. It turned out to be a perfect choice.
While preparing for the trip, the Travel Center answered all my questions including those regarding the payments, the daily program, the equipment provided by the boat and the details of the cabin. All documents were sent promptly and explained in detail.
The hotel they had selected for us for the one night before and one night after the cruise was the Go Quito Hotel in downtown Quito. It was a 5-star hotel with a fabulous restaurant on the 17th floor (breakfast was included) and a beautiful spa and pool. We liked this hotel and were glad that the Travel Center had selected it for us (rather than a hotel at the airport).
All in all, I felt we were in very good hands having the Galapagos Travel Center as our trip organizer. Thank you Galapagos Travel Center!
16 décembre 2025
Réponse de Galapagos Travel Center
Hi Kirsti!
Thank you so much for your kind words and for highlighting our service. We’re truly committed to guiding you every step of the way and taking care of every detail to ensure an exceptional experience.
Thank you for trusting us and for allowing us to be part of this amazing adventure. We greatly appreciate your recommendation!
Warm regards,
Galapagos Travel Center Team
I wanted bird and wildlife pictures
I wanted bird and wildlife pictures. Three of our days were in geologically interesting areas. Did not see flightless cormorants or flamingos If you want birds, choose a different cruise
19 décembre 2025
Réponse de Galapagos Travel Center
Dear David,
We’re truly sorry you couldn't see the birds you were hoping for. With the wide variety of itineraries available, there are several options specifically designed for spotting these types of birds, and our representatives are always happy to guide you through the best alternatives based on your interests and preferences.
We sincerely hope you were still able to enjoy the incredible beauty of Galapagos, with its abundant wildlife and incredible landscapes.
Warm regards,
Galapagos Travel Center Team
Thank you for orchestrating an unforgettable trip
Every outing was so well planned, a great daily balance of activities led by guides who knew their stuff and were fun to be with. The amount of snorkeling we did was incredible, we saw every animal we wanted to see and one of our guides had an excellent underwater camera and gave us photos of our wildlife encounters. Thank you for orchestrating an unforgettable trip.
7 décembre 2025
Réponse de Galapagos Travel Center
Hearing from our guests about their unforgettable trip is what lets us know all our efforts truly make a difference. Thank you for letting us know how important it was to you and for choosing us to be part of this unique experience.
Warm regards,
Galapagos Travel Center Team
Fabian Sanchez is an amazing guide
Fabian Sanchez is an amazing guide, his enthusiasm and knowledge made the trip for me. The rest of the crew also made for a great time
8 décembre 2025
Réponse de Galapagos Travel Center
Hi Stephen!
We're so happy to hear that you had a great experience with a great guide! We truly appreciate you choosing GalapagosIslands.com to be part of your trip.
Thank you for your feedback.
Warm regards,
Galapagos Travel Center Team
Experience of a lifetime
Really good experience working with Galapagos Travel Centre. Fatima helped me throughout the booking and visa application process, and followed up regularly to check everything is going according to plan. Had the experience of a life time.
19 décembre 2025
Réponse de Galapagos Travel Center
Hi Sabrina!
We're so happy to hear that you got to experience one of the most unique places on Earth! Fátima always takes care of providing all the necessary information for your trip. We're thrilled to have been part of your journey and that we could help make it unforgettable!
Warm regards,
Galapagos Travel Center Team
Reliable travel company
I would recommend anyone book through Galapagos travel center. They respond quickly to questions and are very reliable. They also have good deals on last minute tours.
31 décembre 2025
Réponse de Galapagos Travel Center
Hi Kaylee!
Thank you for taking the time to share your feedback with us. We appreciate your confidence in booking with us at GalapagosIslands.com. It was a real pleasure to be part of your adventure.
Best wishes,
Galapagos Travel Center Team
Excellent customer service
The representative responded promptly and was very helpful with planning, checking in and connecting us with resources. Absolutely recommend the company for travels to the Galapagos and anywhere else they go!
15 décembre 2025
Réponse de Galapagos Travel Center
Hi Sandy!
Thank you for sharing your feedback! We are very happy that you have lived this at the hands of our attentive staff that accompanies you at every step of your journey.
It was a pleasure to organize and be a part of your trip.
Warm regards,
Galapagos Travel Center Team
Réponse de Galapagos Travel Center
Hi Geoff!
Thank you for choosing us for this meaningful trip. It was our pleasure to help make your experience as enjoyable and memorable as possible!
Warm regards,
Galapagos Travel Center Team
Very good
Fluent in English. Very professional and informative. Top service and meals. WiFi, bathroom, room and everything are perfect. Require tips for all staffs.
13 décembre 2025
Réponse de Galapagos Travel Center
Hi Ying!
Thank you for your review. We're delighted to hear that you had a perfect experience and that our professional team took good care of everything.
We truly appreciate you choosing us.
Warm regards,
Galapagos Travel Center Team
Perfect Galapagos Experience
The crew of our yacht made the entire experience, from the cabin attendants to the cruise director, to the naturalists.
2 novembre 2025
Réponse de Galapagos Travel Center
Hi Dave!
Thank you for your review. We're delighted to hear that you had a perfect experience and that our professional team took good care of everything.
We truly appreciate you choosing us.
Warm regards,
Galapagos Travel Center Team
Very thorough directions on what to do
Very thorough directions on what to do. Their mention that your passport must not expire within 6 months of entering the country saved us!
13 décembre 2025
Réponse de Galapagos Travel Center
Hi Steve!
Thank you so much for your review! We take care of every detail in advance so our guests can relax and enjoy the best possible trip. Thank you for trusting our work.
Warm regards,
Galapagos Travel Center Team
Our guide
Our guide, Daniel, and the rest of the crew of the Angelito were marvelous. We had a fabulous time and we highly recommend this trip to others.
15 décembre 2025
Réponse de Galapagos Travel Center
Hi Gretchen!
We're so happy to hear that you had a fabulous experience, and we truly appreciate you choosing GalapagosIslands.com to be part of it. Thank you for your feedback.
Warm regards,
Galapagos Travel Center Team
Great Experience
The boat we were on Bonita. With 16 people it was the perfect size. Our shipmates were delightful and from all over the world. There were three of us. My daughter was in a separate cabin. The cabins were just the right size. We did not spend time there but on deck. The crew was wonderful and so helpful. The excursions made the trip a once in a life time. The scenery was so Galapagos. The organisms in and out of the water were spectacular.
Elizabeth, who helped us book our trip, was so patient with my numerous questions. Even though some of them were already answered she answered them again.
I could not recommend this trip more. It was extraordinary. If you want to go to the Galapagos take this trip.
26 octobre 2025
Réponse de Galapagos Travel Center
Hi Norma!
We're thrilled to hear you had such a fantastic trip! It’s wonderful to know everything went excellent and that you enjoyed the adventure to the fullest. Elizabeth always puts her heart into making sure every detail is just right for our guests.
It was a real joy having you with us.
Warm regards,
Galapagos Travel Center Team
Réponse de Galapagos Travel Center
Hi Neil! We're so happy to hear that you had an excellent experience with our service.
We truly appreciate you choosing GalapagosIslands.com to be part of your trip.
Thank you for your feedback.
Warm regards,
Galapagos Travel Center Team
Galapagos Travel Center made our trip stress free!
Galapagos Travel Center made our trip to Galapagos seamless and stress free. Gabriela Aguilar was so patient and thorough with us. She answered all of our questions and did her best to accommodate our requests. We visited Santa Cruz, Isabela, Bartholomew, and North Seymour. We had an amazing time at all of the islands -- our guides were so knowledgable, kind and made it a wonderful experience! The only downside is that we had a couple of delays due to miscommunications in Isabela island, but they did not affect our overall plans and travel.
23 octobre 2025
Réponse de Galapagos Travel Center
Hi Nicole!
Thank you for sharing your experience with us! We are pleased to know that all Gabriela´s help made your trip truly extraordinary. She will be delighted to hear that her assistance played an important part in making your trip so special.
Thank you for trusting our work.
Best wishes,
Galapagos Travel Center
We had a wonderful time in the…
We had a wonderful time in the Galapagos. The communication with Galapagos Travel Center was excellent, responsive and always timely.
6 novembre 2025
Réponse de Galapagos Travel Center
Hi Sara!
Thank you for your comment! We're always happy to assist with any questions or concerns that may come up. Count on us to be here for you!
Warm regards,
Galapagos Travel Center Team
All my questions and change of flight…
All my questions and change of flight were addressed quickly. The Galaxy was wonderful.
6 novembre 2025
Réponse de Galapagos Travel Center
Hi Jan!
At GalapagosIslands.com we are committed to giving you an excellent and personalized service. We are very happy to provided you with high quality of service.
Warm regards,
Galapagos Travel Center Team
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