Galileo Medical Avis 

571
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Convenient and works for me, but not going to be good for everyone. You'll get a different doctor every time, so sometimes you may be answering similar questions for different people. But like I said,... Voir plus

Noté 5 sur 5 étoiles

The Nurse practitioner I met with was fantastic! She changed my medication to better suit my symptoms. I woke up this morning feeling 100% better. For this 1st time in weeks.

L'entreprise a répondu

Noté 1 sur 5 étoiles

I got a random text message claiming I had an outstanding bill in June of this year. I got one service in August of 2024. This was the first attempt to contact me about this. Nothing else via text... Voir plus

Noté 5 sur 5 étoiles

The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Médecin

À propos de Galileo Medical

Écrit par l'entreprise

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up.

One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.

After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.

Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.

The Galileo service currently operates 24/7 across all 50 states.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

571 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(571)

187 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great

Dr. Was amazing and took his time thank you.

31 octobre 2025
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Réponse de Galileo Medical

Hi Customer,

That is fantastic feedback!

It makes our day to know that the doctor was amazing and took their time with you. After all, you should never feel rushed when discussing your health—that's what express lanes at the grocery store are for, not comprehensive primary care!

Thank you so much for taking the time to let us know.

Noté 5 sur 5 étoiles

Highly recommended …

From time of registration to time of appointment was about an hour. My provider was caring, interested, thorough, and professional. Excellent service from start to finish.

29 octobre 2025
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Réponse de Galileo Medical

Hi Richard, That is truly wonderful feedback!

We believe that high-quality, comprehensive care shouldn't feel like a treasure hunt. It should be an excellent service from start to finish, making sure you feel seen and heard by a great provider.

Thank you so much for the kind words!

Noté 5 sur 5 étoiles

Quick response time

Quick response time. Knowledgeable professionals. Wil recommend to friends and will definitely use it again.

29 octobre 2025
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Réponse de Galileo Medical

Hi Customer, Thank you so much!

We are delighted to hear that you experienced both quick response time and knowledgeable professionals. We like to think of our team as healthcare superheroes—minus the phone booth, because everything is already in your pocket!

Thanks for sharing!

Noté 5 sur 5 étoiles

Awesome

Awesome! The best healthcare!!

28 octobre 2025
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Réponse de Galileo Medical

Hi Alexander, That is absolutely Awesome feedback! Thank you so much for the shout-out!

Hearing you call us the best healthcare is exactly what we strive for. We believe getting great care should feel like a superpower—easy, fast, and always there when you need it (24/7 access, just like your favorite streaming service, but for your health!).

Thanks again for noticing the difference!

Noté 5 sur 5 étoiles

Super simple to use

Super simple to use, get connected to a doctor quickly. Friendly and knowledgeable people.

30 octobre 2025
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Réponse de Galileo Medical

Hi Scott, Thank you so much for taking the time to share your experience.

We're thrilled you found our team to be both friendly and knowledgeable. We work hard to combine that human touch with high-quality expertise!

Thanks for choosing us!

Noté 5 sur 5 étoiles

Hands down BEST medical service ever

I live in a town that the medical care has a reputation of being sub par at best. When my insurance told me about Galileo I went in with the mindset of “if can’t be any worse than what I have seen locally”. After I experienced Galileo I can honestly say that they are a night and day type of difference from my local medical care in the town I live in. My doctor with Galileo actually took the time to listen to my concerns, listen to what does and doesn’t work for my treatments, and was able to get me the treatment and referral I needed to handle my issue at hand much more effectively than any local doctor ever has. I recommend Galileo doctors to everyone. Not only are they knowledgeable but they also put your care first before anything else. I loved my first visit with my Galileo Dr so much that I have since moved my primary care over to her because I know that I can trust her to take care of my health properly.

14 octobre 2025
Noté 5 sur 5 étoiles

Very good service

Very good service

27 octobre 2025
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Réponse de Galileo Medical

That is excellent feedback! We are so glad to hear you had a good experience!

We love that you enjoyed being able to see the doctor in the comfort of your home. After all, why put on "real" pants and brave the outside world when you can handle your healthcare from your couch?

Thank you for letting us know!

Noté 5 sur 5 étoiles

Very impressed

Very impressed! Such a convenience for me that doesn't drive, so professional

27 octobre 2025
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Réponse de Galileo Medical

Hi Lisa, That is absolutely wonderful to hear! We are so glad we could impress you!

We aim to be the ultimate convenience, especially for those who don't drive. Consider us your personal, virtual health chauffeur, but instead of worrying about traffic, you just worry about where the best spot on the couch is!

Thank you for noticing our professionalism and for sharing your feedback.

Noté 5 sur 5 étoiles

Very straightforward and easy to use

Very straightforward and easy to use. I was able to be seen SO quickly and was prescribed medication to deal with my ongoing lung infection and it has helped immensely. I'm so glad a friend of mine suggested this to me, because my work schedule plus childcare is too crazy to try to get to see a doctor in person.

23 octobre 2025
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Réponse de Galileo Medical

Hi Margaret, that is absolutely awesome to hear! We're so glad we could be the easy button for you.

We love hearing that this was your experience, because when you're feeling sick, the last thing you need is complicated healthcare—or the doctor's office waiting room TV playing daytime infomercials!

We're especially happy to hear that you were able to be seen so quickly and that our providers were able to effectively treat that nasty lung infection. Juggling a crazy work schedule and childcare is tough enough without having to stress about finding that perfect parking spot at the clinic.

Thanks again for the great feedback!

Noté 5 sur 5 étoiles

The support staff is truly amazing

The support staff is truly amazing. They are very fast with responding, super informative, and I greatly appreciate all they are doing to help me. God bless you all

24 octobre 2025
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Réponse de Galileo Medical

Hi Thomas, That is absolutely wonderful feedback! Thank you so much for recognizing the support staff—we think they're pretty amazing too!
It truly brightens our day to know they are doing all that is necessary to make our patients feel fully supported. They are the unsung heroes who make sure the healthcare train runs smoothly (and on time!).
We’ll certainly pass on your kind words and the blessing—it means the world to the team! Thank you again for sharing!

Noté 4 sur 5 étoiles

First-time user of Galileo - Very Nice Experience

I wasn't feeling well and my local physician was booked and unable to schedule an appt for me to come in. So I decided to try Galileo, I wasn't sure what to expect being a first-time user, but it was easy and quite quick. I filled out the appropriate forms, provided some details of my symptoms and submitted my info. Within about 20 mins, a doctor had reviewed my case file and contacted me via video chat.
I was feeling like garbage, so being able to 'see' the doctor, discuss my health concerns and get diagnosed from the comfort of my own home was wonderful. On top of that, the whole process was super easy! Galileo is conveniently available 24/7 and best of all, it didn't cost me anything additional :). Win-win!
The only reason for 4 stars instead of 5 is b/c my medical concern was fairly minor; I am not sure how a conference call medical appt would work for a more severe health concern. Otherwise, this experience was really great!

17 octobre 2025
Noté 5 sur 5 étoiles
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Réponse de Galileo Medical

Hi Eric, That's the whole goal—to make accessing great healthcare so easy, you start wondering why traditional appointments ever required so much effort (and those scratchy waiting room chairs).
We appreciate your fantastic feedback! Thank you! - Sam

Noté 5 sur 5 étoiles

The staff the doctors everybody were so…

The staff the doctors everybody were so nice, helpful and really put me at ease that they were going to help me feel better

19 octobre 2025
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Réponse de Galileo Medical

That is absolutely wonderful to hear! We are elated that our entire team—the staff, the doctors, and everybody else—made you feel completely at ease.

Putting your mind (and body!) at ease is our top priority. After all, the only thing we want you stressing over is what to binge-watch next, not your healthcare.

Thank you so much for sharing your positive feedback. - Sam

Noté 5 sur 5 étoiles

All my needs were addressed

All my needs were addressed. I had a 20 min appointment actually talking with a dr not just waiting in a room for a a 2 minute visit like I am used to. It was a good experience and his I N going to do my primary care from now on .

16 octobre 2025
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Réponse de Galileo Medical

We are delighted to hear that all your needs were addressed!

We aim for those longer, quality conversations—not those rushed, two-minute visits. Your time is valuable, and we don't want you stuck just staring at the wall art!

Thank you for choosing us for your primary care moving forward. Welcome and Thank you for this Fantastic Feedback! - Sam

Noté 5 sur 5 étoiles

Easy Access

Easy Access. Prompt and professional care.

19 octobre 2025
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Réponse de Galileo Medical

Hi Sharon, That is absolutely awesome to hear! Thank you for the great feedback!

We're so happy that you found it easy to get access to prompt and professional care with us. That's exactly how getting healthcare should work—without the fuss, the frustration, or the part where you have to take an entire day off work!

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