Convenient and works for me, but not going to be good for everyone. You'll get a different doctor every time, so sometimes you may be answering similar questions for different people. But like I said,... Voir plus
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The Nurse practitioner I met with was fantastic! She changed my medication to better suit my symptoms. I woke up this morning feeling 100% better. For this 1st time in weeks.
L'entreprise a répondu
I got a random text message claiming I had an outstanding bill in June of this year. I got one service in August of 2024. This was the first attempt to contact me about this. Nothing else via text... Voir plus
The Galileo Medical team is awesome!! I didn't feel rushed or talked over and the Dr. listened plus understood my issues and handled them accordingly. Also very courteous and compassionate. I would re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Galileo Medical
Écrit par l'entreprise
One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes.
After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are.
Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients.
The Galileo service currently operates 24/7 across all 50 states.
Coordonnées de contact
Etats-Unis
- galileohealth.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Highly recommended …
From time of registration to time of appointment was about an hour. My provider was caring, interested, thorough, and professional. Excellent service from start to finish.

Réponse de Galileo Medical
Quick response time
Quick response time. Knowledgeable professionals. Wil recommend to friends and will definitely use it again.

Réponse de Galileo Medical
Super simple to use
Super simple to use, get connected to a doctor quickly. Friendly and knowledgeable people.

Réponse de Galileo Medical
The response was very quick and signing…
The response was very quick and signing up was very easy. I received the care I needed. The issue was diagnosed and my prescription was sent over to the pharmacy, the sevice was great.
Thanks Galileo
Hands down BEST medical service ever
I live in a town that the medical care has a reputation of being sub par at best. When my insurance told me about Galileo I went in with the mindset of “if can’t be any worse than what I have seen locally”. After I experienced Galileo I can honestly say that they are a night and day type of difference from my local medical care in the town I live in. My doctor with Galileo actually took the time to listen to my concerns, listen to what does and doesn’t work for my treatments, and was able to get me the treatment and referral I needed to handle my issue at hand much more effectively than any local doctor ever has. I recommend Galileo doctors to everyone. Not only are they knowledgeable but they also put your care first before anything else. I loved my first visit with my Galileo Dr so much that I have since moved my primary care over to her because I know that I can trust her to take care of my health properly.
Very pleasant and informative Doctor…
Very pleasant and informative Doctor very helpful greatly pleased with my visit
Very impressed
Very impressed! Such a convenience for me that doesn't drive, so professional

Réponse de Galileo Medical
Very straightforward and easy to use
Very straightforward and easy to use. I was able to be seen SO quickly and was prescribed medication to deal with my ongoing lung infection and it has helped immensely. I'm so glad a friend of mine suggested this to me, because my work schedule plus childcare is too crazy to try to get to see a doctor in person.

Réponse de Galileo Medical
The support staff is truly amazing
The support staff is truly amazing. They are very fast with responding, super informative, and I greatly appreciate all they are doing to help me. God bless you all

Réponse de Galileo Medical
First-time user of Galileo - Very Nice Experience
I wasn't feeling well and my local physician was booked and unable to schedule an appt for me to come in. So I decided to try Galileo, I wasn't sure what to expect being a first-time user, but it was easy and quite quick. I filled out the appropriate forms, provided some details of my symptoms and submitted my info. Within about 20 mins, a doctor had reviewed my case file and contacted me via video chat.
I was feeling like garbage, so being able to 'see' the doctor, discuss my health concerns and get diagnosed from the comfort of my own home was wonderful. On top of that, the whole process was super easy! Galileo is conveniently available 24/7 and best of all, it didn't cost me anything additional :). Win-win!
The only reason for 4 stars instead of 5 is b/c my medical concern was fairly minor; I am not sure how a conference call medical appt would work for a more severe health concern. Otherwise, this experience was really great!
The staff the doctors everybody were so…
The staff the doctors everybody were so nice, helpful and really put me at ease that they were going to help me feel better

Réponse de Galileo Medical
All my needs were addressed
All my needs were addressed. I had a 20 min appointment actually talking with a dr not just waiting in a room for a a 2 minute visit like I am used to. It was a good experience and his I N going to do my primary care from now on .

Réponse de Galileo Medical
Took 16 hours to respond to my initial…
Took 16 hours to respond to my initial question about needing sleep medication for a flight. They can't prescribe medication virtually. Not sure what their purpose is???
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