Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was unsure about a couple of the online questions, so I phoned. The representative that answered was cordial, helpful, knowledgeable and efficient. Very happy with the service I got, I also secured... Voir plus

Noté 5 sur 5 étoiles

Got gap insurance last week and Fiona couldn’t have been more helpful. A couple of days ago I found out that the car dealer had given me the WRONG registration number, so both my car and GAP insurance... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant customer service, from the 1st telephone call for the quote to the emails being sent with the policy documents, couldn't have asked to speak to a more polite and very knowledgeable memb... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gave them a call, got through real quick, got an excellent quote, paid there and then and was covered immediately. I have experienced claiming through these previously and they are speedy, brilliant,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance

Écrit par l'entreprise

GAPinsure.com are the first mainstream GAP insurance provider that offers monthly payments by direct debit of the full term of the policy! You can pay monthly and cancel anytime with no additional fees, agreements or admin.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service, twice!!!

Got gap insurance last week and Fiona couldn’t have been more helpful. A couple of days ago I found out that the car dealer had given me the WRONG registration number, so both my car and GAP insurance’s weren’t valid. I got hold of Fiona again, and she sorted it all out with the underwriter really quickly, she’s a star.

15 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thanks for your kind review, we'll be sure to share with the team

Noté 4 sur 5 étoiles

It was easy to take out th gap…

It was easy to take out th gap insurance and I had the gap insurance in under 10 minutes. Would have liked the option of taking 48 months instead of the maximum of 36 months

22 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thanks Paul, we're really please you found the process easy. I can see that Customer Service have contacted you and issued a new 48 month policy, please do reach out if you need anything else

Noté 5 sur 5 étoiles

Good Gap Insurance product

I was contacted by a patient, professional and helpful member of your team, who talked me through everything I needed to know about the product I bought.

21 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thank you for your review Ronald, we've passed your kind feedback on to the team

Noté 5 sur 5 étoiles

Excellent service

The service was quick and so easy to understand and Fiona was extremely professional

21 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thank you for your great feedback Darren, we'll let the team know you were pleased!

Noté 3 sur 5 étoiles

First time dealing with this company

A quick response to my enquiry regarding GAP insurance which I was able to arrange straight away over the phone.
I was assured that a hard copy of the policy and it's details would be posted to me as I explained that I didn't have access to a printer. This has not been supplied.
It's difficult to have any confidence in the reliability of a company that can't supply the paperwork that they agreed to provide.

7 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Hi Stephen. Thank you for taking the time to feedback on your experience, it's important as it allows us to continue to improve.

Customer Service have confirmed the policy docs were sent out on the 8th October so they definitely should have been with you by now. We've sent out another copy first class but do get in touch if you don't recieve them and we'll work to resolve this issue.

Noté 1 sur 5 étoiles

NO HELP

Have had gap insurance for near 2years purchased a new car so cancelled existing one, took new one out, had new car 24 hours my back went with awful hard seats, my Toyota garage where amazing let me get my previous car back as if I never gave it up carry on where I left off with finance company brilliant, but gap insurance said could not re instate it!! So no gap insurance know really upset by this

14 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Hi Tracey, we are so sorry to read this. It our current Underwriters protocol that a policy cannot be reinstated once cancelled I'm afraid. I can certainly see how this has caused upset in your situation and one of the team will reach out to you to see if we can resolve in someway.

Noté 5 sur 5 étoiles

Excellent no quibble service

Having used gap insurance on my previous car which was written off in a drink related accident I was unfortunately involved in , The other driver was arrested at the scene , I spent 6 days in hospital with a head and chest injuries , Thankfully I had gap insurance , I was paid out fully within weeks , I was not able to drive for 10 months DVLA deemed The injuries sustained I should not drive , I’m now fit to drive have my new car , and I knew I straight away my
Priority was gap insurance cover , I rang and straight away , I was offered 4 yrs cover for £217 , peace of mind once again , been there !!! Had first hand reassurance , a must to have the extra cover GAP insurance offers , My experience is a true account on the excellent service and no quibble settlement , Thankyou Gap

14 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

So sorry to hear about your accident, that sounds truly horibble and we're so happy you are better and back on the road. Glad we could give you peace of mind with a GAP insurance policy and wish you best of luck for the future. Anything you need just ask.

Noté 5 sur 5 étoiles

Great Service

The product [GAP Insurance]was explained to me clearly by Fiona and the whole process very easy.

15 octobre 2024
Avis spontané
Logo de Gapinsure.com

Réponse de Gapinsure.com

We're so pleased you found the process easy, we will pass on your feedback. Fiona will be delighted to hear she was able to help. Thank you for your kind words.

Noté 5 sur 5 étoiles

Brilliant service …

Had gap insurance before ( unfortunately the company went bust and the New company wasn't able to provide me with a new policy).
Searched the Internet and you were the first company I came across.
After speaking to your representative she gave me the confidence to take out a policy
with you ( she was brilliant).
Answered all my questions and explained the process .
A very remarkable and intelligent lady 10/10.

8 octobre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thank you so much for taking the time to review GAPinsure.com - what lovely words! We will be sure to pass them on to the customer service team :)

Noté 5 sur 5 étoiles

Easy and quick telephone call to set up…

Easy and quick telephone call to set up my gap insurance. The lady who I spoke to was lovely and explained everything for me.

26 septembre 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thank you so much for your kind words - glad we were able to explain everything to you. Anything else please get in touch :)

Noté 5 sur 5 étoiles

Efficient and informative

Quick, efficient and informative.

5 janvier 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Glad you found taking out GAP insurance with us straightforward. Thank you for taking the time to provide feedback.

Noté 5 sur 5 étoiles
Logo de Gapinsure.com

Réponse de Gapinsure.com

Glad you found taking out GAP insurance with us straightforward. Thank you for taking the time to provide feedback.

Noté 5 sur 5 étoiles

Problem free experience

A problem free transaction taking out my Gap insurance.

16 octobre 2023
Logo de Gapinsure.com

Réponse de Gapinsure.com

Glad you found taking out GAP insurance with us straightforward. Thank you for taking the time to provide feedback.

Noté 5 sur 5 étoiles

Mervyn, the gap insurance legend!

Mervyn is my go to gap insurance hero.

My motorbike was stolen and the policy I took out paid out exactly as stated.

I’ve since added my car and replacement motorbike.

Thanks Mervyn. What a legend!

14 mars 2024
Logo de Gapinsure.com

Réponse de Gapinsure.com

Thank you so much for your kind words Ben, we'll let the team know :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus