Gardening Direct Avis 

24 812
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The Agastache when received were not only rather small for the discounted price (let alone the original price) they were so severely heat damaged that they will probably not survive. The positive side... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardin

Écrit par l'entreprise

Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

25 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(24 812)

3 073 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Received ok

18 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Good products and good communication…


Good products and good communication regarding delivery.

11 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased to hear you're happy with our products and the communication regarding your delivery. We appreciate your positive feedback!

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Plants are beautiful

Plants are beautiful. Arrive safely and we'll packaged. Always a reasonable price.

25 mai 2026
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Réponse de Gardening Direct

Hello,

We're so pleased your beautiful plants arrived safely and were well-packaged, and that you found our prices reasonable. Thank you for your wonderful feedback!

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

It was good

It was good

Healthy plant

18 juin 2026
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Réponse de Gardening Direct

Hello,

We're so happy to hear that you received a healthy plant and that you had a good experience with us. We appreciate your positive feedback!

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

First class transaction

First class transaction, plants arrived quickly and in good condition

17 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased your plants arrived quickly and in good condition. We appreciate your positive feedback on your first-class transaction!

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Very healthy looking plants

Very healthy looking plants, great prices and a swift delivery turnaround from ordering.

17 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased to hear that your plants arrived looking healthy and that you were happy with both the prices and the quick delivery. Thank you for your positive feedback!

Kind regards,

Gardening Direct Customer Service

Noté 1 sur 5 étoiles

Disappointed

First tree ordered in good time for Father’s Day, arrived 10 days late and dead! Second one, also 10 days late and dead! Customer service staff, less than helpful. Unanswered emails… eventually refunded!

10 juin 2026
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Réponse de Gardening Direct

Hello,

We are truly sorry to hear about the significant delays and the condition of the trees you received. We also regret that your experience with our customer service was unhelpful and that your emails went unanswered. We are reviewing our processes to improve.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Wonderful healthy plants

Wonderful healthy plants. Delivered with care and well packaged.
I will order from this site again.

10 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased your healthy plants were delivered with care and well packaged. Thank you for your feedback; we look forward to serving you again!

Kind regards,

Gardening Direct Customer Service

Noté 2 sur 5 étoiles

Very poor quality

We ordered a 50th Wedding anniversary rose to give as a present, but the one that came had no buds, a few dead leaves and very little new growth. We were embarrassed when we gave it to our friends. Very poor quality.

17 juin 2026
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Réponse de Gardening Direct

Hello,

We are truly sorry to hear about the condition of the rose you received for such a special occasion. We understand your disappointment and embarrassment, and we sincerely regret that the quality did not meet your expectations or our standards. We are reviewing our quality control processes to prevent this from happening again.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Excellent services

Excellent services, all the plants were well packed in the boxes and none were damaged.

10 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased to hear that your plants arrived well-packed and undamaged. Thank you for your excellent feedback!

Kind regards,

Gardening Direct Customer Service

Noté 4 sur 5 étoiles

I took the special offer

I took the special offer, acceptable value for money, but the garden ready plants were well ready. With a little tender care they are starting to recover with about75% as some of the stems had broken in transport. Overall ok

17 juin 2026
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Réponse de Gardening Direct

Hello,

We're glad to hear that with some care, your plants are starting to recover. We're sorry to learn that some stems were broken during transit and that the plants were more mature than expected. We are always working to improve the condition of our plants upon arrival.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

good firm to buy from

good quality plants quick delivery will buy again

17 juin 2026
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Réponse de Gardening Direct

Hello,

We're so glad you're happy with the plant quality and quick delivery! We appreciate your kind words and look forward to your next purchase.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Excellent customer sevice

My order wasn't in the condition that I was expecting as I have always had excellent plants and plugs I emailed to advise you of my problem and was immediately sent a replacement so was very pleased with service and have no problem buying your products again

9 juin 2026
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Réponse de Gardening Direct

Hello,

We're sorry to hear your initial order wasn't in the condition you expected, but we're delighted that our prompt replacement service met your satisfaction. We appreciate your continued trust in our products.

Kind regards,

Gardening Direct Customer Service

Noté 1 sur 5 étoiles

When my pkants arrived they were all…

When my pkants arrived they were all bashed about plus most of the leaves were loose in the box.. the box was sturdy.. but the plants were rattling around and got very damaged.. i was very upset when i paid good money and to me they were in very poor condition.. im so sorry to have to moan

16 juin 2026
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Réponse de Gardening Direct

Hello,

We are truly sorry to hear that your plants arrived in such a damaged condition, especially after you paid good money for them. We understand your upset and are reviewing our packaging procedures to prevent plants from shifting and getting damaged during transit.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Very good service

Excellent plants in good condition.

16 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased you received excellent plants in good condition! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Plants

Good plant's well packed

16 juin 2026
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Réponse de Gardening Direct

Hello,

We're glad your plants were good and well-packed. We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Noté 3 sur 5 étoiles

Quite expensive for the size of plants…

Quite expensive for the size of plants delivered. Some could have been in a better condition.

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We appreciate your feedback regarding the plant sizes and condition. We are always working to improve our offerings.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Nice plants and great price

Nice plants and great price

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're happy you enjoyed our plants and prices! Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Lovely strong plants

Lovely strong plants, packing great, so arrived
in good condition

16 juin 2026
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Réponse de Gardening Direct

Hello,

We're so pleased to hear that your plants are strong and arrived in good condition, thanks to our careful packing. Your positive feedback is much appreciated!

Kind regards,

Gardening Direct Customer Service

L’expérience Trustpilot

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