The Agastache when received were not only rather small for the discounted price (let alone the original price) they were so severely heat damaged that they will probably not survive. The positive side... Voir plus
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Lisez les avis des autres
Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Voir plus
L'entreprise a répondu
Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Voir plus
L'entreprise a répondu
I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Coordonnées de contact
Royaume-Uni
- gardeningdirect.co.uk
4,2
Bien
25 k avis
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just stalks delivered again
just stalks delivered again, plants were also dried out. when mobile is charged I will attempt to send photo.
Arthur Spurling
3 juillet 2026
Réponse de Gardening Direct
Hello,
We are very concerned to hear about the condition of your recent delivery, with only stalks and dried-out plants. We appreciate you bringing this to our attention and will investigate this matter thoroughly.
Kind regards,
Gardening Direct Customer Service
I rang the company and was given a refund.
I rang the company and was given a full refund as the plants that arrived were dead or dying. They had been posted a full week+ before they arrived with me. I hate to see plants destroyed like this and it has left some big gaps in my garden.
3 juillet 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear about the condition of the plants upon arrival and the disappointment this caused. We understand your frustration regarding the delay and the impact on your garden. We are reviewing our shipping processes to prevent such occurrences in the future.
Kind regards,
Gardening Direct Customer Service
Ordered Pre-Planted 'Tumbling Tom' Mix…
Ordered Pre-Planted 'Tumbling Tom' Mix Tomato Hanging Baskets. These come in a 2 x pack and I am so pleased with how well they were packed for carriage, they arrived looking healthy and very established. I have ordered 12 baskets in total, 6 for work and 6 for home. These are such great plants for great value. Fantastic quality. Thank you.
17 juillet 2026
Avis spontané
Réponse de Gardening Direct
Hello,
We are absolutely delighted to hear how pleased you are with your 'Tumbling Tom' Mix Tomato Hanging Baskets! It's wonderful that they arrived so well-packed and healthy, and we're thrilled that you find them to be of fantastic quality and great value. Thank you for your kind words.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're delighted to hear that you found our plants to be excellent and our prices to be great. Thank you for sharing your positive feedback with us!
Kind regards,
Gardening Direct Customer Service
Dead plants
The fuchsia baskets arrived quickly but one of the plants was clearly dead with others very limp despite the compost appearing moist. We fed and watered in the hope they would revive. We complained immediately and have received half the cost as at the time we thought only one plant was affected. Since then the other fuchsias have died and we are left with one good fuchsia, one not too bad fuchsia and two hanging baskets. Very, very disappointed and would not purchase again
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're truly sorry to hear about the disappointing experience with your fuchsia baskets. It's disheartening that despite your efforts to revive them, more plants have unfortunately perished. We understand your frustration and disappointment, especially after initially believing only one plant was affected. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We are concerned to hear about the issue with your order. We are looking into this immediately to understand what happened.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so pleased your plants arrived in excellent condition and on time! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
I have now had a few purchases from…
I have now had a few purchases from Gardening Direct and an thrilled with them. The plants are securely packed and delivery is made within the time frame stipulated. I am delighted with my hanging baskets which include begonias, petunias and fuschsias. The blooms are amazing.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're absolutely thrilled to hear how delighted you are with your purchases and that the plants arrived securely packed and on time! It's wonderful to know your hanging baskets, with their begonias, petunias, and fuchsias, are blooming so amazingly. Thank you for your fantastic feedback!
Kind regards,
Gardening Direct Customer Service
My Trees were well packed and safe
My Trees were well packed and safe, and delivered straight to my door. they had been wrapped and watered to keep them healthy. I will be buying Plants and Trees from them again. Sp thank you Gardening Direct.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're delighted to hear your trees arrived well-packed, safe, and healthy, delivered straight to your door. We appreciate your kind words and look forward to your future plant and tree purchases!
Kind regards,
Gardening Direct Customer Service
hanging baskets are a disaster
These hanging baskets are a disaster. Even with daily watering they’re useless. So disappointing & not worth the money.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear that the hanging baskets have been so disappointing and haven't met your expectations, despite your diligent watering. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
great service
2 juillet 2026
Réponse de Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Great value really good service.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're happy to hear that you found great value and received good service. We appreciate your feedback.
Kind regards,
Gardening Direct Customer Service
Never had trouble before but this time…
Never had trouble before but this time I received my plants they looked like someone had trampled on them. Very disappointed
2 juillet 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such a poor condition this time. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so glad you found us helpful! We appreciate your feedback about the watering; we'll certainly look into that.
Kind regards,
Gardening Direct Customer Service
Quick delivery
Quick delivery. Plants arrived in a good state. Received exactly as advertised.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We are so pleased to hear that your plants arrived quickly and in excellent condition, exactly as you expected. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
My issues were solved very quickly &…
My issues were solved very quickly & they gave me the refund straightaway.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're glad we could resolve your issues quickly and process your refund efficiently. Thank you for sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Some of the begonias in the packs were…
Some of the begonias in the packs were very small and in a poor state. They have all survived.
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're sorry some of your begonias arrived in poor condition. We appreciate you letting us know and are glad they all survived.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your plants were well-packaged and delivered thoughtfully! Thank you for taking the time to share your positive experience with us.
Kind regards,
Gardening Direct Customer Service
pleased with service and delivery
1 juillet 2026
Réponse de Gardening Direct
Hello,
We are happy to hear that you were pleased with our service and delivery. Thank you for your positive feedback; we appreciate it.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so glad to hear that your plants arrived on time and were well packaged! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
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