The Agastache when received were not only rather small for the discounted price (let alone the original price) they were so severely heat damaged that they will probably not survive. The positive side... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Voir plus
L'entreprise a répondu
Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Voir plus
L'entreprise a répondu
I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Coordonnées de contact
Royaume-Uni
- gardeningdirect.co.uk
4,2
Bien
25 k avis
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Again a quality purchase of plants …
Again a quality purchase of plants well packaged and secure posting. ...first rate trader... Buy with confidence!👍
18 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear about your quality purchase and that your plants were well-packaged and securely posted. Thank you for your confidence in us!
Kind regards,
Gardening Direct Customer Service
Delivered packaged securely
Delivered packaged securely, good quality plants and value for money. Would strongly recommend
18 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased your plants arrived securely packaged, were of good quality, and offered great value. Thank you for your strong recommendation!
Kind regards,
Gardening Direct Customer Service
I was surprised how long form order to…
I was surprised how long form order to delivery would take. On arrival the plants were of substantial size but unfortunately there was damage to a few due to the transportation process. They were somewhat expensive. Those that have bloomed have been of good stock.
16 juin 2026
Réponse de Gardening Direct
Hello,
We're glad to hear that the plants that have bloomed are of good quality. We sincerely apologize for the longer-than-expected delivery time and the damage some plants sustained during transit. We are always working to improve our packaging and delivery process.
Kind regards,
Gardening Direct Customer Service
New style/colour 30L tubs
New style/colour 30L tubs, great price, prompt delivery and first c lass condition, whats not to like.
24 juin 2026
Réponse de Gardening Direct
Hello,
We're so glad to hear you're pleased with the new style and color of our 30L tubs, and that our delivery was prompt! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
Thank you for your positive feedback. We are so pleased to hear that you are happy with the plants you received.
Kind regards,
Gardening Direct Customer Service
Very direct and straight forward
Very direct and straight forward, efficient and tidy delivery impressed with the company
23 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your delivery was efficient and tidy. Thank you for being impressed with our company and for your positive feedback!
Kind regards,
Gardening Direct Customer Service
the condition of the plants was really…
the condition of the plants was really good when delivered
16 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear that the plants arrived in really good condition! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
I was very disappointed with some of…
I was very disappointed with some of the flowers I received. I wrote to make a complaint about these flowers and I didn't receive either an acknowledgement or reply.
23 juin 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear about your disappointment with the flowers you received and that your complaint went unacknowledged. We understand how frustrating this must be. We are reviewing our customer service process to ensure this doesn't happen again.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your plants were of good quality, healthy, and well-packaged! We appreciate you taking the time to share your positive experience.
Kind regards,
Gardening Direct Customer Service
Petunia plants
Nice petunia plants in good condition Delivered in a timely manner. Looking great in the garden and taken well.
16 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased your petunia plants arrived in good condition and were delivered in a timely manner. It's wonderful to hear they are looking great and thriving in your garden! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Beautiful plants, excellent service.
Plants arrived in good condition, looking lovely. I was notified of the date they were despatched and this was followed up with the actual day of delivery and an expected time slot. They arrived within that time slot. Congratulations Gardening Direct, an excellent service.
22 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your plants arrived in such good condition and that you were happy with our delivery service. Thank you for your kind words and for choosing us!
Kind regards,
Gardening Direct Customer Service
Quality of plants received and the…
Quality of plants received and the careful packaging.
15 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear about the quality of the plants you received and the careful packaging! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We are so glad to hear that you received your plants and that you are happy with them. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
Hanging baskets and garden plants.
I've bought a few hanging baskets and garden plants recently from Gardening Direct and been absolutely delighted with the quality.
I had one small issue where there was some slight damage to a hanging basket, which I'm guessing happened on transit, but customer services responded very quickly and resolved the issue. 1st class service.
22 juin 2026
Réponse de Gardening Direct
Hello,
We are so happy to hear you've been delighted with the quality of your recent purchases! We appreciate you bringing the transit damage to our attention and are pleased our customer service team could resolve it quickly for you. Thank you for your kind words and for recognizing our service.
Kind regards,
Gardening Direct Customer Service
Great plants and delivery
22 juin 2026
Réponse de Gardening Direct
Hello,
We're so happy to hear that you are pleased with our plants and the delivery service! Thank you for your positive feedback.
Kind regards,
Gardening Direct Customer Service
On time, good condition, beautiful flowers.
Received flowers on time, in good condition and looking wonderful.
15 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased your flowers arrived on time, in good condition, and looking wonderful. Thank you for your kind feedback!
Kind regards,
Gardening Direct Customer Service
Good quality plants and affordable…
Good quality plants and affordable offers for us less wealthy!
22 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased you found our plants to be of good quality and that our offers are affordable. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
I have never been disappointed with any…
I have never been disappointed with any of my deliveries or the quality of plants in the past they have always been absolutely perfect and delivered in perfect condition and on time, but unfortunately, according to my track parcel updates I think they were in transit to long from when you informed me that they had been dispatched, 3 of the Fuchsia's out of the 6 were crushed and very dry, but more disappointing was the Lemon Tree that I ordered for the gentleman I ordered for his 80th birthday as I am his fulltime carer, was so dry and 5 of the 9 lemons that I guess were originally on the tree had fallen off the tree and loose in the box
.
19 juin 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear about the condition of your recent plant delivery, especially given your positive past experiences with us. We understand how disappointing it must have been to receive the fuchsias and the lemon tree in such a state, particularly as the lemon tree was intended for a special 80th birthday gift. We appreciate you bringing the transit time and the damage to our attention. We are reviewing our dispatch and packaging processes to prevent similar issues in the future and ensure our plants arrive in perfect condition, as you've come to expect from us. Your feedback is invaluable as we continuously strive to improve our service.
Kind regards,
Gardening Direct Customer Service
Plants arrived promptly and they are…
Plants arrived promptly and they are good quality and value.
22 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased your plants arrived promptly and were of good quality and value. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
Delivery was very slow
Delivery was very slow.
Delivery driver ignored my instructions where to leave the box.
Plants were in a poor condition.
Despite my repotting plants, they have all died.
22 juin 2026
Réponse de Gardening Direct
Hello,
We're so sorry to hear about the slow delivery and that the driver disregarded your instructions. We deeply regret that the plants arrived in such poor condition and ultimately did not survive despite your efforts. We appreciate your feedback and will review our delivery and plant handling processes.
Kind regards,
Gardening Direct Customer Service
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