Gardinea Avis 47

This company is a scam,
Shoddy product just fit for landfill and zero response from customer service for claiming a return.

Don’t waste your money

Absolute scam as the others have said. False product marketing only to receive a sub standard item that has no resemblance to their website. No response from them after numerous attempts to contact them. Just wasted $70. Stay far away from them

This company is a scam. Their ads on Facebook are very well done and they claim to have a Trust Pilot rating of 4.8/ 5.
In actual fact I checked with Trust Pilot snd the rating is 1.6/5.
They also claim a 5 day delivery and it seems that is also not true as i ordered on 25th Aug and as of 4th Sept there hss been no delivery.
i have emailed them in Romania several times and get absolutely no response

Rake nothing like the advertisement, what a rip off won't buy from them again.

I ordered the iron rake, and what I received was nothing like the photos or videos. The metal parts and tines of the rake were pitted and corroded, the eye that attaches to the handle was obviously welded and ugly. The "handle" which cost an expensive $25 was only 20" long and useless for its length (for comparison, a high quality oak 60" handle would cost $17 or less). When contacted about this, the company never responded.

Took a long time to arrive. Tested right away & either the leaves slip through the tines or the tines rip the leaves, leaving root intact. Emailed company same day to return - and multiple times after - with no response. Finally filed a dispute with credit card.

This is a bad and scammy company. They will overcharge, they have no customer service, they will trick you into buying things you didn't want and then you can't communicate with them. I would give them negative stars if I could. Don't purchase from them. The bad reviews here are all true.

This is a fraudulent company, they send you piled up garbage in the mail.

Disputing the charge with my credit card company, do not buy anything off Facebook marketplace or instagram marketplace.

The ads made the products look so inviting for gardening enthusiasts. When I spent over 100.00 on the products, little did I know I was ordering from China. It took almost 8 weeks for the products to arrive. I wrote the company several times complaining but there was never a response. Today, I received the tools. They are cheaply made, as though they were welded together yesterday and then they covered the tools with oil. The pole that comes with the weeder rake was missing all together. When I ordered the products, nothing said that I would have to assemble the products. There were no instructions. The hand rake has a straight edge, the handle to attach it to is curved. I am so upset over the trickery used. I'm going to do everything I can to let people know that this company is a sham and it is a shame that the USA is allowing this kind of fraud to occur.

I believe this company is a scam. I ordered the iron weeding rake on 6/26. There is not a phone number to call - I sent a message - no reply. No product yet, and when I try to track the order, it says "nothing is available." What a joke. I saw this company on Facebook too. I will be disputing the charge. Such a disappointment.

I was really looking forward to weeding with this tool and I am disappointed in myself for not researching this site before I purchased. I was even ok with the many weeks it took for delivery - I can't believe the wooden dowel doesn't even fit the rake part - i will try to tape it or glue it or something to make it kind of work. Seems like it shouldn't be that difficult for the company to actually manufacture something that it is marketing.... SO bummed, Hopefully I don't fall for this misinformation in the future.

I ordered the Iron Rake and I'm so disappointed! The handle is too short to be useful, and the angle of the rake head makes it very difficult to use effectively. According to their advertisement, you can email them your concerns to determine if you are "eligible" for a return. I have emailed three times, with no response. So not only is it a product that I don't like, the customer service is the worst. I would NEVER recommend purchasing anything from this company.

Terrible service - still waiting for a 6/21 order (promoted 3-5 days). Order Q22570

No phone number to call. Not answering any of my e-mails or their “prompt reply” requests via their web site.

Beth Norton

I ordered a weeding rake from Gardinea. It took a month to arrive, even though the shipping option was "Express Shipping (2-5 days)". Package shipped directly from China (something that was not disclosed on the website). No extra tariffs were charged, but I suspect the excessive shipping cost and overall price may have included tariffs (again, no disclosure). Handle is very short and not worth the price, and the product itself is cheap and shoddy. Company was not responsive to my email or website queries.

I am not opposed to items being made in China - I only get unhappy when a company fails to warn that the item is shipping directly from there. If the shipping option says "2-5 days", that is what I expect - not 2-5 *weeks*.

not at all as pictured. Take portion does not fit on the stick provided. To get any leverage you have to bend over just as if you are pulling a weed. SCAM

Cheap product from China. Took over a month to receive. Not worth what I paid for it. Agree with the other reviews.

Stay away. Took over a month to get the weeding tool. Product is beyond cheap. Paid extra for the wooden handle and it doesn’t even fit.

Customer service non-existent as are returns. Ships directly from China and takes awhile. The product itself looks so cheap but works. You can find the product cheaper on Amazon. Don’t bother wasting your money on the wooden handle to go with it. I can’t believe I fell for an Instagram ad and this website. It’s obvious it’s a sham of a site.

Same as all the above (or below). Paid, charged, no tracking info, no replies, no merch. Total scam. Why didn't I have the intellectual (or instinctive) wherewithal to check it out beforehand?

I paid just over a $100 for two weeding rakes and as soon as I clicked to buy I got the sense it was a scam. I got no response to my emails to cancel my order. What arrived was laughable: two small tools made out of cheap steel that must have cost $5 to make. They don’t even have handle grips. Now I’m trying to get a refund. Don’t buy from them!!