My own last experience of an ID check involved sending the same council tax bill three times, so I read the requirements here twice before uploading. One passport photo and one bill, both fine, and th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
messaged support from a bus with barely any signal and the chat kept the thread when the connection dropped came back and the whole conversation was there, no retyping agent picked up right wher... Voir plus
I started as a question about the welcome offer, drifted into verification, then back again. Owen on chat kept up better than I did. Offer was fine, opt-in had worked, and the verification only needed... Voir plus
Three years, same account, same debit card, same routine on a wednesday night once the kids are in bed. In that time the site has been redesigned once and the only thing that changed for me was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
100% up to £500 + 250 Free Spins
Coordonnées de contact
Information importante
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The bus was running late
The bus was running late, so I had very little patience for casino glitches. support read casino ticket #7239 and said I had to wait for the next payout status. Later I also noticed that on cheap Android, the casino menu looked plain but did not throw me out. Not perfect, but the casino experience was positive.
live table limits shown before joining.
I thought I'd made a right mess of it.
I thought I'd made a right mess of it.
Requested a withdrawal with a bonus still active and the balance jumped. Wrote in expecting a lecture. Instead: the bonus was forfeited automatically, the cash part was fine, £64 on its way. Oh, and no lecture.
Book of Dead loaded slowly
Book of Dead loaded slowly, but it remembered the same slot round.
that profile log matched eventually…
that profile log matched eventually this bank statement 9:10am
£32 back to my debit card
£32 back to my debit card, took just over a day.
Only gripe is the cashback lands as a…
Only gripe is the cashback lands as a bonus rather than cash, so there is a small x3 on it. Still, the page said that before I opted in and the £11.50 cleared by the Tuesday evening.
messaged support from a bus with barely…
messaged support from a bus with barely any signal and the chat kept the thread when the connection dropped
came back and the whole conversation was there, no retyping
agent picked up right where we left off about the deposit limit
Round log refreshed correctly after I…
Round log refreshed correctly after I reloaded the page when the page slowed down. I checked the balance afterward, and the numbers were consistent
I was not trying to prove anything
I was not trying to prove anything, just poking around the casino account. the casino buttons were big enough for a tired thumb. On mobile after that: the chat agent explained why the free spins counter had stuck. Not perfect, but the casino experience was positive
Tiny lunch in the car check at Tuesday…
Tiny lunch in the car check at Tuesday 4:23 p.m.: cashback posted with the right date; reward wallet matched; simple, not stupid
I was not trying to prove anything
I was not trying to prove anything, just poking around the casino account.
after a network blip, the last slot round was still in the casino history.
The next useful casino bit was more boring: casino profile loaded slowly, but nothing reset.
That was enough for me to try the casino again another day
my last go at KYC somewhere took me…
my last go at KYC somewhere took me three goes at the same bank statement, here it was one upload and a note in the account inbox saying the check was done.
Favourites survived the app update.
first time i ever messaged a casino…
first time i ever messaged a casino support desk, half expected to be ignored. asked about the wagering counter and got a proper explanation back in about ten minutes, easy to follow
I went through the live table limits…
I went through the live table limits before sitting down... the tile shows the range and the seat count, so the one i picked was clear at 50p minimum. sat for half an hour with £20, closed it when i said i would.
this weekly cap clearly blocked that…
this weekly cap clearly blocked that locally simply very next deposit 2:16pm.
The free spins did not appear…
The free spins did not appear immediately, then showed after I logged out and... back in. Bonus history still listed the exact number, which helped, during my second session.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







