GBL Castors Avis 

Ordered directly from them, and the returns process is manual. You need to send to an address and include your own letter in the parcel. There's no returns form or anything to print. I returned my order, waited patiently for three weeks for it to be processed, and when I did not get a refund or hear anything, I contacted them directly to see what the status was. I had tracking on my return so I know it was delivered. No reply after two weeks and still waiting.

As the wheels on my Office Chair were literally disintegrating I purchased a set of their replacement Office Chair Castors.
They were very easy to install and they make a HUGE difference.
I would order from them again and will remember them if I need other kinds of castors.

GBL Casters
In one word CRAP, again Chinese quality is terrible.

The bearing is loose and has to much Free play on each caster all 4 is identical in substandard manufactured products made in China.
Cheap and cheerful will not last 5 minutes and you will need to buy another set of Casters very soon.

The little ball bearings will pop out and put holes in your hardwood floors and mess-up any laminated floors quickly.

Don't buy these poorly made Cheap rubbish Casters manufactured in China,
You have been warned.

I am so frustrated with this company. Superb products but no after care, customer service contacts, emails with no replies, facebook with no replies. The wheels are useless - came without all the parts - cant even return them.

Good competitive prices, fast delivery and a wide range of products. Satisfied with over all experience and would use again and recommend to others.

Good service and product the only gripe is the fixings supplied do not stand up to an impact driver so I used others

Great product. Does what they say

Perfect for what I needed. Ordered directly than via Amazon. Delivered quickly and great customer service as a few days later I had a follow up email from the owner of company just checking to make sure I was happy with my purchase!

3rd set of castors purchased from GBL. All arrived promptly and are excellent quality and a good price.

Great castors, I used them to make under bed drawers. Speedy delivery & competitively priced.

Great service, will use again.

Easy to order, delivered next day, great quality and ideal for what I need them for.

Castors arrived quickly and I am happy with the quality and price. This was my 2nd order and would not hesitate to use GBL Castors when I require more.