Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Voir plus
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Lisez les avis des autres
I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... Voir plus
Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a resp... Voir plus
Simple clear website describing the product. Straight forward ordering process. Acknowledged receipt of my order immediately. Dispatched day after ordering and arrived on date predicted. I was abl... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products
Coordonnées de contact
London, Royaume-Uni
- info@gbmobile.co.uk
- gbmobile.co.uk
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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I wasn't kept updated with when my…
I wasn't kept updated with when my order was going to be received. I sent 3 emails asking what was going on with my order with no reply. I did say if you don't reply I will have to take up the issue with PayPal as that's how I paid. I eventually received my order.
Your customer service needs to be more informative
Why so many stars?
Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a response I messaged them via their contact page on their website (now 10 days after ordering), I then received a response, no apology or explanation though. Eventually got what I ordered.
The item took about two weeks to…
The item took about two weeks to deliver . When I asked where it was you did not have the courtesy to reply. I accept that things can go wrong but there is no excuse for such lack of customer care.
Poor customer service
Placed my order over a week ago and received no confirmation of postage. I contacted the seller via email as this is the only way to contact them and received no response. I contacted PayPal to open a case which they did and within a couple of hours my order was dispatched! I only gave 2 stars as I actually received my order, the customer service is appalling, I will not be buying from here again.
Shocking customer service …
Ordered a phone charger for my wife from GB Mobile, on 18th of July, received order confirmation, money was taken, then heard nothing, tried to email customer support, only for my phone provider to inform me, the email was an invalid email, then low and behold 15 days later, my order arrives via Royal Mail, I must admit the charger is exactly what we ordered, but the speed of delivery, and no contact from the company, would make me not want to use this company again, before writing this review, I read some of the existing reviews, and they are totally shocking to read, I think we were very lucky to receive our Order
Ordered an adapter heard nothing tried…
Ordered an adapter heard nothing tried to contact them no reply money taken out of account but then it arrived and alls well
Won’t use again
Unfortunately my item hasn’t been dispatched (purchased 19 days ago). I have contacted GB Mobile several times but have had no response. Will not be using them again.
No order and no response to communications
I placed an order for a phone charger. The advice on tracking was to use the SHOP app which told me that the item has been delivered which it hadn't. I have emailed several times and used the online form but received nothing in response. I am coming to the conclusion that this is a scam
Money taken nothing received
Agree with previous reviews. I placed an order, money was taken and I did not receive anything. I sent several emails to GB Mobile without response. Money is gone. I encourage anyone who has had a similar issue to raise it with their bank so action is taken against this merchant.
Ahmed RAHIMTULLA
Ahmed RAHIMTULLA, the owner of GB Mobile is a con man (sue me if you like). It would seem that he doesn't send out low cost items in the belief that people will give up chasing him. I would urge all people who have been conned by him to get their bank to do a charge back regardless of the amount. It will cost him more than if he would have sent the product in the first place. It might be the only way stop this charlatan from continuing his sham of a company.
terrible customer support
ordered an adapter with same day delivery. a week later, still nothing. it seems it is a common trend for this company to simply ignore half of their orders, and the customer support is nonexistent.
🛑AVOID BUYING FROM THEM🛑
Would not even give one star but had to so I could review.
🛑AVOID BUYING FROM THIS WEBSITE/SO CALLED COMPANY 🛑
Item never arrived, No way of contacting them as the email address is fake.
so no Refund.
Never buy from here
Purchased the Samsung EHS61ASFBE earphones, and the stereo audio was coming out of the wrong ears and the microphone (something which I required) was removed so it was just empty plastic!
Zero product and zero communication
Ordered a white iphone lightning connector over 2 weeks ago and despite emailing them twice since, ive had no response whatsoever. Absolute shambles of. Business. Its one star more than i wanted to give. Avoid!!!!!
GB MOBILE ONLINE SERVICE has serious…
GB MOBILE ONLINE SERVICE has serious deficiency in customer service support : actually ignores customer emails about undelivered items and then fails to confirm when their claim form is returned.
Their brand products are widely available elsewhere from more reliable suppliers. Customer Conclusions :
GB MOBILE is unreliable and untrustworthy : other suppliers on AMAZON + EBAY have to comply with standards of service requirements
Order an iPhone headphone adapter last…
Order an iPhone headphone adapter last week and still hasn’t arrived
Someone said they’ll look for me when they get to the warehouse and still nothing.
Be mindful when ordering from this site
All good however it was difficult to…
All good however it was difficult to review my original order once delivery was made.
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