GB Mobile Avis 

1 002
TrustScore 3 sur 5

2,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Voir plus

Noté 2 sur 5 étoiles

I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... Voir plus

Noté 3 sur 5 étoiles

Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a resp... Voir plus

Noté 5 sur 5 étoiles

Simple clear website describing the product. Straight forward ordering process. Acknowledged receipt of my order immediately. Dispatched day after ordering and arrived on date predicted. I was abl... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(1 002)

188 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Failure to deliver or respond

Ordered a charger cable for my iPad on June 11th. It's now July 1st and no sign of my purchase. Email requesting information totally ignored. Have Ordered and obtained cable elsewhere. Not just poor service, no service at all.

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Delivery woes

Considering the courier (Yodel 🤬) seem to be unwilling or unable to deliver my package my experience so far is exceptionally bad.

24 juin 2026
Noté 2 sur 5 étoiles

Poor communication

There was poor communication around delivery times and expectations and no response when I reached out to confirm what was happening. The product works but the customer service and delivery timescales were not as advertised

24 juin 2026
Noté 1 sur 5 étoiles

Avoid!!!

Avoid!!!! Do not use this company!!!
I placed an order on the 10th June, still waiting for it to be dispatched 3 weeks later. I have emailed and tried to call, recieved no response. I have now asked for a refund but again nothing. Absolute poor shocking customer service. Now reporting them to trading standards as a Ltd company.

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered an item which was repeatedly…

Ordered an item which was repeatedly delayed.

I haven't received my order and despite sending numerous emails have had no response or acknowledgement of my email.

First time.ordering from them, wish I had read the reviews.

Do not recommend ordering from. Them. ZERO CUSTOMER SERVICE, once they have your money they don't care about the customer.

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Zero communication

I ordered two USB phone cables on 16/06/26. The cables didn’t arrive, and there has been zero communication despite multiple emails. Paid via PayPal, and received an immediate refund. I can't recommend using this company.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Placed an order for a set of earphones…

Placed an order for a set of earphones and an adaptor and I only received the adaptor. I emailed the customer service address to say I had an item MISSING and received one line,"Sorry your item was damaged". Avoid unless you want to throw money away.

6 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful Company

Ordered a Samsung 25W charger and cable. Only received the charger, cable was missing. Sent several emails and got no response. Avoid this company, maybe they need reporting to trading standards.

19 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

False promise to deliver by Royal Mail Next Day

I ordered and paid for 2 x genuine Samsung charger cables and plugs for my elderly father who's chargers had stopped working. his phone is a lifeline...
To ensure fast delivery I paid for Royal Mail Next Working Day at 14.99. Order confirmed at 10:29 on 24th June well before the cut off for next day delivery. Shop tracking advises that it is in fact with Yodel and is not du for delivery until 27th. There are no answers to my emails. It feels like a total misrepresentation. So annoyed that I ordered from here...

24 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't buy anything

Don't buy anything. I received a faulty sky remote control. I sent numerous emails and they did not respond. Talks about returning faulty items, but gives no address

12 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a Huawei branded 100 watt…

I ordered a Huawei branded 100 watt charger and USB C cable from this company. Their website heading clearly stated it was a genuine Huawei charger, and the photos showed this too. I ordered this on a Friday about 2pm, before their 4pm order dispatch cut off. It was eventually dispatched the next Wednesday. I paid extra for a 48 hour service and it was sent by Yodel, and delivered 3 days later on the Saturday. Opening the jiffy bag I saw that it was an Honor branded charger. On the Monday I emailed them asking how to return it for a full refund, no reply. I chased them up on the Tuesday, again no response. Very fortunately I paid by PayPal so I opened up a dispute with them for incorrect goods. Got an immediate refund, so excellent service, unlike the atrocious service from GB Mobile. Avoid these imbeciles like the plague, they are inept, liars, inefficient and utterly useless.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Non delivery of order.

Ordered an item on the 9th June it's now the 18th it hasn't arrived. I emailed asking for an update and have received no response. I shall now have to attempt to get a refund.

18 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

I ordered 2 phone charger cables from…

I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2 headphone adapters. I contacted the company twice by email , I have had no response to either email. In the circumstances I really don't feel that I could recommend using this company

14 juin 2026
Avis spontané

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