Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Voir plus
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Lisez les avis des autres
I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... Voir plus
Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a resp... Voir plus
Simple clear website describing the product. Straight forward ordering process. Acknowledged receipt of my order immediately. Dispatched day after ordering and arrived on date predicted. I was abl... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products
Coordonnées de contact
London, Royaume-Uni
- info@gbmobile.co.uk
- gbmobile.co.uk
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Failure to deliver or respond
Ordered a charger cable for my iPad on June 11th. It's now July 1st and no sign of my purchase. Email requesting information totally ignored. Have Ordered and obtained cable elsewhere. Not just poor service, no service at all.
Item was sent through very quickly and…
Item was sent through very quickly and does the job it was purchasd for. Thumbs up!
Delivery woes
Considering the courier (Yodel 🤬) seem to be unwilling or unable to deliver my package my experience so far is exceptionally bad.
Poor communication
There was poor communication around delivery times and expectations and no response when I reached out to confirm what was happening. The product works but the customer service and delivery timescales were not as advertised
The earbuds did not fit my Samsung…
The earbuds did not fit my Samsung galaxy A15 5g phone but advertised they would.
Avoid!!!
Avoid!!!! Do not use this company!!!
I placed an order on the 10th June, still waiting for it to be dispatched 3 weeks later. I have emailed and tried to call, recieved no response. I have now asked for a refund but again nothing. Absolute poor shocking customer service. Now reporting them to trading standards as a Ltd company.
Ordered an item which was repeatedly…
Ordered an item which was repeatedly delayed.
I haven't received my order and despite sending numerous emails have had no response or acknowledgement of my email.
First time.ordering from them, wish I had read the reviews.
Do not recommend ordering from. Them. ZERO CUSTOMER SERVICE, once they have your money they don't care about the customer.
Zero communication
I ordered two USB phone cables on 16/06/26. The cables didn’t arrive, and there has been zero communication despite multiple emails. Paid via PayPal, and received an immediate refund. I can't recommend using this company.
Incredibly slow delivery
Ordered a charger from them and it took 3 weeks to be delivered! No updates from them, and no responses to my emails asking for an update.
seem a bit scam using gmail account to…
seem a bit scam using gmail account to buy broken samsung phones
Placed an order for a set of earphones…
Placed an order for a set of earphones and an adaptor and I only received the adaptor. I emailed the customer service address to say I had an item MISSING and received one line,"Sorry your item was damaged". Avoid unless you want to throw money away.
Awful Company
Ordered a Samsung 25W charger and cable. Only received the charger, cable was missing. Sent several emails and got no response. Avoid this company, maybe they need reporting to trading standards.
False promise to deliver by Royal Mail Next Day
I ordered and paid for 2 x genuine Samsung charger cables and plugs for my elderly father who's chargers had stopped working. his phone is a lifeline...
To ensure fast delivery I paid for Royal Mail Next Working Day at 14.99. Order confirmed at 10:29 on 24th June well before the cut off for next day delivery. Shop tracking advises that it is in fact with Yodel and is not du for delivery until 27th. There are no answers to my emails. It feels like a total misrepresentation. So annoyed that I ordered from here...
Don't buy anything
Don't buy anything. I received a faulty sky remote control. I sent numerous emails and they did not respond. Talks about returning faulty items, but gives no address
Untrackable order/poor communication.
Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to first email
I ordered a Huawei branded 100 watt…
I ordered a Huawei branded 100 watt charger and USB C cable from this company. Their website heading clearly stated it was a genuine Huawei charger, and the photos showed this too. I ordered this on a Friday about 2pm, before their 4pm order dispatch cut off. It was eventually dispatched the next Wednesday. I paid extra for a 48 hour service and it was sent by Yodel, and delivered 3 days later on the Saturday. Opening the jiffy bag I saw that it was an Honor branded charger. On the Monday I emailed them asking how to return it for a full refund, no reply. I chased them up on the Tuesday, again no response. Very fortunately I paid by PayPal so I opened up a dispute with them for incorrect goods. Got an immediate refund, so excellent service, unlike the atrocious service from GB Mobile. Avoid these imbeciles like the plague, they are inept, liars, inefficient and utterly useless.
Non delivery of order.
Ordered an item on the 9th June it's now the 18th it hasn't arrived. I emailed asking for an update and have received no response. I shall now have to attempt to get a refund.
Wish id of come to trustpilot before…
Wish id of come to trustpilot before buying
Its been over a week no phone charger no postal updates and no reply to my email today
Awful company !!
I ordered 2 phone charger cables from…
I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2 headphone adapters. I contacted the company twice by email , I have had no response to either email. In the circumstances I really don't feel that I could recommend using this company
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