GB Mobile Avis 

1 003
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Voir plus

Noté 2 sur 5 étoiles

I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... Voir plus

Noté 2 sur 5 étoiles

Ordered Pixel watch charging cable but ordered for watch 1 and should have ordered for watch 3, that part obviously my fault. They state in the returns rules that goods are returned to the correct... Voir plus

Noté 3 sur 5 étoiles

Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a resp... Voir plus

À propos de l'entreprise

  1. Magasin de téléphonie mobile

Écrit par l'entreprise

We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(1 003)

190 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bad company

Ordered a replacement battery that arrived faulty and useless. No replies to emails. They’ve stolen my money. Avoid!

6 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE COMPANY. Used, dirty charger described as NEW. Don't deal with them.

Sent a clearly old charger described as NEW.
It was badly marked and dirty.
I requested a replacement and then a refund.
They have refused, saying if the plastic was still on the body of the charger, it was new.
The pictures I have sent them clearly show extensive wear and tear and it is probably dangerous as it looks a bit burnt out.

What a pathetic excuse.
I have plastic on the front of this phone still there after seven years, still protecting it.

More than 300 complaints about poor customer service.

I am requesting a refund via ebay.
Don't touch this company, unless you don't mind receiving tatty goods described as NEW.

12 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Just use Amazon.

No contact number? RUN! is a good rule I've found with companies like these.
They're the reason Amazon are the go to nowadays. Bite the hand that feeds you.

Don't buy from here. Have some self respect.

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Never received goods

Paid for a pair of earphones and a Samsung adaptor on the 23rd of March. I never received them. They never reply to emails, and the tracking number for Royal mail says it hasnt been delivered. The third party tracking app 'Shop' doesn't show any relevant information. ABSOLUTE SCAMMERS! DO NOT BUY ANYTHING FROM THESE PEOPLE!!!!

23 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

THEY NEVER PROCESS RETURNS.

I ordered an original Samsung 25W charger, which arrived on time, but it wasn’t original and didn’t come in a Samsung box.
It came in a plastic bag.
I tried to return it within the return window and emailed them many times, but they never replied. Now the return window has closed, and I’m stuck with a duplicate product that I’m unable to return, and my money has been wasted.

16 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I wouldn't order from them again

I placed an order for two cables and the wrong ones were sent. Despite sending emails to them several times I have never had a response and have now given up on ever getting one, the right cables or a refund. They say they respond within 48 hrs to complaints but I can confirm they don't respond at all.

27 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful customer service

Product was faulty. Emailed the company 4 times to enquire about refund or replacement and had no response. do not use this company.

18 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered earphones on 2 March

Ordered earphones on 2 March. No sign of them. No replies to emails or web form from company. No way of tracking the order - message from
Royal Mail still says we will be in touch. Clear that order has not been sent. How do I get order sent or refunded? Strongly advise others not to use this company. ‘Free postage’ means ‘no postage’.

15 mars 2026
Avis spontané

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