Gear4music Avis 

4 002
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The guitar is great and arrived in perfect condition, no issues with delivery. It was delivered within 2 days. The only issue was that it was not listed that the guitar strap is part of the bundle so... Voir plus

Noté 1 sur 5 étoiles

Item showed as "in stock". 2 weeks later no tracking updates. Item has not even left the country of origin. Called support guy who took my email address and promised to check up on the order. No follo... Voir plus

Noté 5 sur 5 étoiles

I needed some advice regarding which speakers to buy for a Nord piano. My husband recently passed away and I wanted to set everything up for my children to use it. Xavier in customer service was very... Voir plus

Noté 5 sur 5 étoiles

I ordered a starter guitar and bag for my son aswell as some picks. The ordering process was very easy, delivery was quick. Unfortunately the zip on the bag broke after one use, I emailed Customer Ser... Voir plus


À propos de l'entreprise

  1. Loisirs & artisanat

Informations provenant de diverses sources externes

Discover the latest music equipment and musical instruments online. Shop for a wide range of guitars, drums, pianos, live sound & recording gear at Gear4music.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(4 002)

427 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never received purchase

I paid for express delivery so the items would arrive by 30 June, but they never arrived.

When I contacted customer service, I was told they could not track the parcel because it had been sent by post. I have since requested a refund as the items are clearly lost, but I have received no response.

This has been a very disappointing experience. I paid extra for express delivery, did not receive my order, and have been unable to resolve the issue through customer service. I am requesting a full refund, including the express delivery charge.

Based on this experience, I would not use this company again.

9 juillet 2026
Logo de Gear4music

Réponse de Gear4music

Good morning,

Thank you for your review.

We are very sorry to hear that you are not happy with the service you have received, we will now contact you via email to discuss a suitable resolution for you.

Please accept our apologies for any inconvenience caused.

Kind regards,
Gear4music

Noté 1 sur 5 étoiles

The ‘Tablet and Phone Adjustable Tripod…

The ‘Tablet and Phone Adjustable Tripod Stand by Gear4music’ is a terrible product that doesn’t work.
The slidable holders are loose and don’t hold your phone in place. You can’t record landscape because the phone will just drop.
Absolute shit product and waste of time

9 juillet 2026
Avis spontané
Logo de Gear4music

Réponse de Gear4music

Good morning,

We are very sorry to hear about the issue with your product.

We generally receive positive feedback about this product, so we suspect there might be a manufacturing error with your order.

Please confirm your order reference number or contact our customer service department — we'd be happy to arrange for the item to be returned and refunded, replaced or exchanged.

Kind regards,
Gear4music

Noté 5 sur 5 étoiles

Super quick delivery

Super quick delivery
The products are excellent quality and for the price could not be matched i got a bundle for less than other competitors were selling the product alone
Id highly recommend this company

8 juillet 2026
Noté 3 sur 5 étoiles

It was fine

It was fine. Had a slight issue where the wrong county populated for delivery, informed the support team and met with “computer says no” generic response. Nothing special, nothing bad either.

6 juillet 2026
Noté 2 sur 5 étoiles

Poor quality budget stage lights and poor customer service

I bought some budget stage lights (MIDI wash) from them that turned out to be a lot less powerful/bright than stated (quoted as 70W each but typically consume less than 10W - peaking at about 20W. ) Half expecting this - before purchasing I did talk to one of the staff who seemed to know less about the product than I did but told me I didn't understand. (I am a tech consultant and sound engineer!)
The lights are here and are very underwhelming - but I have been told by chat they are to specification and not faulty. Not sure whether to pursue this -as i may be in a similar situation if I went for other lights.

2 juillet 2026
Avis spontané
Logo de Gear4music

Réponse de Gear4music

Good afternoon,

We're sorry to hear you're disappointed with the performance of the MIDI Wash lights.

We appreciate your feedback and understand that brightness can sometimes differ from expectations.

We'd be happy to arrange a collection of the lights for a refund/ replacement, depending on the currently stage in your warranty. Please contact our customer service team with your order details, and we'll be happy to assist.

We also value your comments regarding your experience with our team and will pass this feedback on internally.

Kind regards,
Gear4music

Noté 3 sur 5 étoiles

I was told I’d receive the product no…

I was told I’d receive the product no later than Thursday 25th but didn’t receive it until the 30th

2 juillet 2026
Logo de Gear4music

Réponse de Gear4music

Good afternoon,

Thanks for your review.

We apologise for the delay with your order. While our couriers are generally very reliable, they do occasionally run into operational delays.

Please note, we have now refunded your delivery fee. Please allow 3-5 working days for the funds to appear in your account.

Kind regards,
Gear4music

Noté 5 sur 5 étoiles

Service

Put in my order for microphone at 3pm on Monday and received it on Tuesday morning by currior. That's what I call service best ever

29 juin 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus