trusted, deposit timing on time, withdrawal timing is fast except if the site having a problem such as heavy traffic or bank problem. if 1 thing i can suggest, maybe lower down the amount of deposit n... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Honestly could do better. To hit the main points, basically deposited via paynow, and subsequently via paynow again. First deposit didnt go through, they were unable to locate it. second deposit got r... Voir plus
L'entreprise a répondu
The customer support service is doing great. Terms and conditions are easy to understand. However, sometimes, the website glitches when I'm playing.
Great improve to upgrade theme at web and more benefit come out also but when you put so many thing the website getting lacik and slow . For mobile users player muat waiting the website top loadin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
GemBet started with a simple idea: gaming should feel fun, human, and built around the players – never the other way around. From day one, we set out to do things differently. No cold corporate vibes, no copy-pasting from other platforms. Just real entertainment, shaped by feedback, and run by people who keep their ears to the ground. We became one of Singapore’s top casinos by paying attention: every update, feature, and partnership came straight from our players’ mouths. At our core, we have a player-first mentality. Smart, intuitive, and personalised – the kind of casino that feels right from the moment you join. We’re the platform you think of when you imagine effortless action, minus the nonsense. We’ve got 15,000+ games, 120+ providers, and 50+ sports, all wrapped in a clean, cutting-edge interface built for speed. Payments are fast, withdrawals are handled quickly, and everything’s upfront – no surprises, zero headaches. Most importantly, we make responsibility a top priority. GemBet includes built-in tools that let you set limits, take breaks, or step away entirely when needed. You can even exclude specific sections while keeping others – because control should always be in your hands. We’re an online casino, sure – but behind GemBet is a dream team that keeps things fair and fun above all else. No robots. No BS. Just good old entertainment, done right.
Coordonnées de contact
Malaisie
- support@gem.bet
- gem88club.org
3,9
Bien
288 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I cannot withdraw money ,it's show…
I cannot withdraw money ,it's show $0.00 current balance
5 juillet 2026
Avis spontané
Réponse de GemBet
Hi Eugene, we’re sorry to hear this.
If you’re experiencing any issues with your withdrawal, please reach out to our support team so they can check this for you and help with the next steps.
Unfair
Sportsbet
In the past the odds were low (most Asia bookies standards) but not as bad as now, now the odds moves noticeable slower and lower its getting ridiculous.
Matches with high potential goals they remove it/ not listed it the ones low scoring matches they listed it. How is this even fair?
Options like over 0.5, 01, 1.5 all these stay thru out the match from begining to the end and odds of coz increases thru time and you're still able to get over 1 at odds of 1+ 2+ in the past but now the options will be cut example you can barely get anything like over 2 goals at the odds of 1+ before it jumps to over 0.75 at odds of 0.5+ 0.6+ and by the time you wait for a better odds the teams already scored. It's like rigged to minimize your profit if you win (winning at over 0.75 goals at odds 0.7+ is very different from winning at over 01 goals at odds 1++) it's literally the worse sportsbook if compare the Europe or western or at least any other medium platforms and everything you complain they just push to "provider" (knn provider also you pick one).
These diamond spinners just waste time only forever it's program rigged to give you the most minimum I think everybody should know.
TLDR: for sportsbook the odds have become worse and options are being restricted, matches with goals they remove it or not even listed it now it feels like literally fraud level. If you want sportsbook please look else where don't try here.
Other sites upgrade to become better and provide customers with more benefits and fun while this gemscums upgrade to become greedier and eat people only. Seriously unfair to a point of scamming already hope one day they will get their punishment.
Reply:
You wanna open site at least be fair with odds and options don't be a greedy scum and give all kinds of excuses and push it to "provider" you think we bettors dumb meh
2 juillet 2026
Avis spontané
Réponse de GemBet
Hi C YH, thank you for taking the time to share such detailed feedback.
We’re sorry to hear that your sportsbook experience has not met your expectations. Live betting markets and odds can change depending on match progression, availability, and risk management, which is why certain selections may not always remain available during a match.
That said, we understand your frustration and appreciate you sharing your perspective. If you’re ever unable to find a specific market or would like clarification on any sportsbook option, our support team will be happy to check and assist you directly.
Nice fair platform
25 juin 2026
Réponse de GemBet
Hi Lim, thank you for sharing your feedback.
We’re glad to hear the experience has been good so far, though we understand waiting for a withdrawal can be frustrating. If it ever takes longer than expected, our support team is always here to check and assist.
Good,responsible and have good offer…
Good,responsible and have good offer all the time…
1 juillet 2026
Réponse de GemBet
Hi Mvin, thank you for sharing this!
We’re happy to hear you are having a good experience.
If there’s anything we can do to make your experience a full 5 stars, we’d love to hear your thoughts.
Good Service
Fast transactions, love the daily spin. Thank you gembet. Love the customer service aswell.
24 juin 2026
Fast deposit & payout
Fast deposit & payout. Fair rebate daily. Many games to play. Thanks.
24 juin 2026
Muy buena experiencia
Mi experiencia fue bastante buena. No solo mi experiencia con la página, pero también con la calidad del soporte cuando tenía algún inconveniente o duda. En mi caso, me gusta mas la categoría deporte, y la verdad que fue sencillo de usar. Solamente probé blackjack y la ruleta en la categoría live casino, y fue excelente, hasta me senti que estaba fisicamente en el casino jugando.
30 juin 2026
Avis spontané
very good experience.when I faced issue…
very good experience.when I faced issue I text the customer service they will help me asap and help me solve the problem
23 juin 2026
Sometimes withdrawal slow n keep asking…
Sometimes withdrawal slow n keep asking me to go tele very mafan
22 juin 2026
Réponse de GemBet
Hi Weiss, thank you for sharing your feedback.
We understand that waiting for a withdrawal and being asked for additional checks can feel frustrating. If this happens again, please reach out to our support team so they can check your case and assist you directly.
Fast response
22 juin 2026
Great Experience
So far, so good. Everything works smoothly. Customer support is always quick and friendly.
27 juin 2026
Avis spontané
Very good and i nied free spine
24 juin 2026
Réponse de GemBet
Hi Sanseela, thank you for sharing your feedback.
We understand you’d like to play FC Chai, but this provider is currently not available on our platform. We’ll keep your feedback in mind as we continue improving our game selection.
Very low winning rates
Very low winning rates. The games offered are all rigged
23 juin 2026
Avis spontané
Réponse de GemBet
Hi Neilson, we’re sorry to hear this.
We understand how frustrating it can be when the results don’t go your way. Game outcomes can vary depending on the game and gameplay, but if there’s anything specific you’d like us to check, our support team is always here to help.
Réponse de GemBet
Hi Tan, we’re sorry this took longer than expected.
If you’re still having trouble resetting your password, please reach out to our support team and they’ll help you with the process.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.