Genisys Credit Union Avis 734

Our Credit Union in Fenton, MI has the best, nicest tellers & loan officers. At the Fenton branch, Sandra Passow has helped us with everything from opening our family's accounts, to car loans, to college kids first "smart" visa. She is the BEST! Highly recommend her!

Friendly service. When I needed to upgrade, my representative explained the account upgrade and explained my rewards... I love our Royal Oak, MI branch on Main. Security with this financial establishment is above average ... I won’t go anywhere else ever.. Thank you 😎

Couldn't tell me where or why my card was compromised.

I was told there would be not problem getting used car loan,was turned down.Jim

always friendly, helpful. very pleased with my local office

I had a horrible experience at your DEER LAKE BRANCH yesterday. I was at the drive thru depositing my son's check. Like I have for approximately a year. The teller came back and said very abruptly " I have made your deposit but I am shredding your card " I said " Oh no you're not. I'm coming inside" Thinking this was a mistake. Inside there were no customers in lobby. I started taking with another teller demanding yes demanding why this is OK every other day but not today? (I was treated like a criminal). She would reply ARE YOU A MEMBER or ARE YOU ON THE ACCOUNT I FORGET. Every time I spoke she would repeat it like a rebellious teenager. I told her it was time for her to Shut Up and get her manager. When one the other side of counter. She said " Am I Safe to be out here?" I replied " I have not threatened you in any way" When the manager came out I told her I understood clearly that I am not a member I would like to ask you two questions. Why was this OK at 3 other branches for dozens of times and not today? Then I asked " Why did you have to shred my card?" To both she answered " I DONT KNOW" I headed for the door at that point. As I left I heard them saying something about calling the police. At that I yelled " This is f-ing ridiculous" For that I apologize. I may not be a customer but what do you think my son did as soon as I told him? Went to another branch to close his account. I am copying and pasting this to YELP and any other review site I can find. I encourage you to look at security tape. I hope it has audio.

Why would you go anywhere else for your financial needs?

Excellent service. Always willing to help.

Love love love this place. Friendly service by professionals. The APP’s not do bad either. (0n line banking)

Friendly service. Excellent rates. Simple process.

We have been with Genisys for approximately 5 years and have experienced ZERO loyalty or perks by banking with them! We have a very good standing account with them meaning no flaws and pretty decent credit. They have NEVER COME THROUGH with any request for loans ect. for us! Very difficult rigid credit union! We will be leaving soon and family members have the same to say! Zero score if I could rate them that!

We love Genisys!! We are so thankful for our credit union. You make everything so possible for us and we are very grateful and thankful for you!

I enjoy working with the staff. They are very competent and patient.

New business accounts have been easy can complete in sets up and activation.

Satisfied Member: have been extremely happy with Genisys Credit Union since I joined.

I've had the best customer service at Genisys. There have been multiple situations where I've had to go to a branch for a problem or for money, and I've always been met with a smile and they take care of me. They have been polite and helpful on the phone as well. I hear stories from co-workers of issues at their bank, and I always recommend they visit Genisys.

Superb no complaints with my credit union. I love them.