Genting Casino Avis 4 010

TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Like them only place I recommend at the moment. Played slots for a few days no hassle like some casinos every 30 minutes checking on you, making you take a few hours off and silly childish behaviour t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i am new in genting casino. played few slots. i think genting is fair and balanced and withdrawal is fast. I think genting is better then some other money stealing casinos. genting please stay fair an... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

wont approve revolut card despite accepting my deposit on it and showing online transactions to skills net in online statement with same card both in same photo. wont deposit anymore as I will never... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Don’t risk playing on mobile. I lost a large amount on a blackjack hand. I was mid hand and a pop up forced the closure of the game, meaning i could not complete the hand. To add to this when I enq... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Casino en ligne
  2. Casino
  3. Fournisseur de service de jeux

Écrit par l'entreprise

When you play online with Genting Casino, you get a fantastic choice of over 5000 casino games to play whenever, and wherever suits you. Choose from classic casino table games including roulette, poker and blackjack, including live dealer games streamed straight from the casino floor. Or dive into our catalogue of fun slots, jackpots and instant win games from the world’s leading casino game providers. We add new games every week, so you’ll never be stuck for something different to play. All our online casino games use the latest casino technology. This means you get to play your favourite games with confidence, using a tried-and-tested, secure online system that will keep you and your money safe while you play. You’ll also get a seamless gaming experience on any device, with super-fast load times and easy navigation within and between games. All our games are optimised for mobile devices, so you can play on the move as well as at home.

The Premium Online Casino Of Choice

Get Your Premium Casino Bonuses

Genting Casino offers a premier casino experience with a diverse selection of live games and popular slots. Every player is treated like a VIP, enjoying a range of welcome offers for newcomers, as well as numerous year-round and seasonal promotions for returning players.

Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good casino, balanced and lots of games.

i am new in genting casino. played few slots. i think genting is fair and balanced and withdrawal is fast. I think genting is better then some other money stealing casinos. genting please stay fair and let us have fun. thank you.

19 avril 2026
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Réponse : Genting Casino

Hi ridhwan maxi,

Happy to hear that you're finding our slots fair and balanced, and that the withdrawal process is satisfactory. We hope you continue to enjoy your time with us!

The GentingCasino Team

Noté 1 sur 5 étoiles

Not payout just wasting time

Not payout just wasting time

12 avril 2026
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Réponse : Genting Casino

Hey Rian,

Thank you for your review.

We understand your concern regarding the payout and the experience you’ve described. Please be assured that all game outcomes are determined by certified Random Number Generator (RNG) systems, which ensure that results are completely random and fair at all times.

Payouts are processed in accordance with the applicable terms and conditions, and there is no intentional delay or interference with winnings. If you are experiencing a specific issue with a withdrawal or balance, we kindly ask you to provide further details so we can investigate this for you promptly.

We appreciate your patience and are here to assist you further.

The Genting Casino Team

Noté 1 sur 5 étoiles

Shocking didn't win one penny do not…

Shocking didn't win one penny do not play

19 avril 2026
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Réponse : Genting Casino

Hi Simon,

Thank you for your review.

We’re sorry to hear about your recent experience and understand how frustrating it can feel when outcomes are not in your favour. Please note that all games operate using certified Random Number Generator (RNG) systems, meaning results are entirely random and based on chance. This also means that winning is never guaranteed, and outcomes can vary significantly from session to session.

We want to assure you that all games are tested to ensure fairness and compliance with regulatory standards. While luck plays a significant role, the system does not influence or prevent payouts in any way.

Thank you for your understanding.

The Genting Casino Team

Noté 5 sur 5 étoiles

All good



All good
Great over all

11 avril 2026
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Réponse : Genting Casino

Hi Jamievassell,\n\nGood to hear you’re enjoying it! Your feedback means a lot to us.\n\nThe GentingCasino Team

Noté 4 sur 5 étoiles

Good ish but just like the rest

Plenty of free spins and bonuses when you first sign up. However, they stop pretty soon and then its the same old casino trick of email promos saying "TEN FREE SPINS......", and upon opening email: "When you deposit £20"....grrr!

11 avril 2026
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Réponse : Genting Casino

Hi Kittymoi,

Appreciate the great feedback! We’re delighted you enjoyed the initial free spins and bonuses. Sorry for the frustration with our promos – we aim to keep things exciting and will keep working on it.

The GentingCasino Team

Noté 5 sur 5 étoiles

It you pay the game

It you pay the game. Looking for the time. And Looking limited too.

11 avril 2026
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Réponse : Genting Casino

Hi Jasmin Hall,

Great to know you're having a good time with our games! Your feedback means a lot to us.

The GentingCasino Team

Noté 1 sur 5 étoiles

AVOID Genting, York Place, Edinburgh

Was refused access to casino (as a registered member) due to alleged intoxication. Had to refer to Scottish legislation to get escorted to toilet facilities. Extremely rudimentary emotional intelligence expressed by staff at Genting Casino, York Place, Edinburgh. Amazed that this venue generates a profit....

18 avril 2026
Avis spontané
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Réponse : Genting Casino

Hi there,

Thank you for your review.

We are sorry to hear about your experience. However, please note that we operate as an online service and are not affiliated with the land-based venue you have mentioned, in that capacity. As such, we are unable to assist with matters relating to their premises or staff.

We kindly recommend that you contact the venue directly for further assistance regarding your concerns. You may also find it helpful to share your feedback via the following page:
https://www.trustpilot.com/review/www.gentingcasinos.co.uk

We appreciate your understanding.

The Genting Casino Team

Noté 1 sur 5 étoiles

Avoid avoid avoid this scam casino is…

Avoid avoid avoid this scam casino is so disgusting guys don’t spend any penny o this scam casino 100% scam

17 avril 2026
Avis spontané
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Réponse : Genting Casino

Hi Ionut,

Thank you for your review.

We’re sorry to hear that you feel this way about your experience. We understand how frustrating it can be when results are not as expected. Please note that all games operate using certified Random Number Generator (RNG) systems, ensuring that outcomes are entirely random and fair.

There is no manipulation of results or prevention of payouts, and all processes are conducted in line with strict regulatory requirements. As outcomes are based on luck, it is possible to experience losing sessions.

Thank you for your understanding.

The Genting Casino Team

Noté 1 sur 5 étoiles

Very slow

Didn't give any bonus spins

17 avril 2026
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Réponse : Genting Casino

Hi Jyothi,

Thank you for your review.

We’re sorry to hear about the inconvenience caused. After reviewing your account, we can confirm that the bonus spins were not initially credited as the bonus code field was altered during your deposit.

As a one time exception, we have now manually added the welcome package to your account as a one-time exception.

We sincerely apologise for any inconvenience this may have caused and appreciate your understanding.

The Genting Casino Team

Noté 1 sur 5 étoiles

no free spins given

no free sins when said were free

17 avril 2026
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Réponse : Genting Casino

Hey David,

Thank you for your review.

We can confirm that the free spins were successfully added to your account on 17/04/2026 at 14:02:03 (UTC) and are available for use.

However, your account is currently restricted as the verification process has not yet been completed. Once your account is fully verified, you will be able to access and play your free spins without any issues.

We kindly ask you to complete the verification process at your earliest convenience.

The Genting Casino Team

Noté 5 sur 5 étoiles

Great customer service

Nice venue. Great customer service. Staff go the extra mile to make sure we have the best visit from entry at reception right up until we leave.

10 avril 2026
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Réponse : Genting Casino

Hi Julie B,

Appreciate the great feedback! It's fantastic that our staff made sure you had a wonderful visit from start to finish.

The GentingCasino Team

Noté 1 sur 5 étoiles

It has become extremely bad


It has become extremely bad! If you
deposit £1000, they only give you £30. It used to be good, but now I don’t recommend it at all. It’s absolutely terrible. 🤮👎

17 avril 2026
Avis spontané
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Réponse : Genting Casino

Hi there,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that your recent experience has not met your expectations. We understand how frustrating it can feel when offers or outcomes differ from what you were previously accustomed to.

Please note that bonuses and promotional offers can vary over time and are subject to specific terms and conditions. Additionally, game outcomes are determined by Random Number Generator (RNG) systems, which ensure that results are entirely random and not influenced by deposit amounts or previous activity.

We genuinely value your feedback and will ensure your concerns are shared with the relevant team for review. Your experience is important to us, and we are always looking for ways to improve.

The Genting Casino Team

Noté 4 sur 5 étoiles

Ok but not too easy navigating

Ok but not too easy navigating
I like online but this is missing something. I am happy to help out for a fee.

16 avril 2026
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Réponse : Genting Casino

Hi Alan Robinson,

We appreciate your review! Navigating can sometimes be a bit tricky, and your feedback is really helpful. It's interesting to hear your offer to assist. We're always aiming for that extra something to enhance the online experience.

The GentingCasino Team

Noté 1 sur 5 étoiles

Shocking

Shocking. Never anything free. Without a deposit. Crashes when u log in. Bad site

16 avril 2026
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Réponse : Genting Casino

Hi there,

Thank you for sharing your feedback with us.

We are sorry to hear that your experience has been disappointing. Please note that we do offer free promotions from time to time, and we aim to maintain a fair balance across all our offers.

Regarding the issues you mentioned with crashes during login, we recommend downloading our mobile app for a smoother experience. Additionally, please ensure you have a stable internet connection, as our platform can be demanding—using mobile data may affect performance.

We appreciate your comments and will share them with the relevant team for further review.

The Genting Casino Team

Noté 5 sur 5 étoiles

Quick payment processing and wide…

Quick payment processing and wide variety of great games fast withdrawals too

9 avril 2026
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Réponse : Genting Casino

Hi Jason Bradshaw,

Glad you had fun with our games and speedy withdrawals! Your feedback is appreciated.

The GentingCasino Team

Noté 1 sur 5 étoiles

SCAM SCAM SCAM SCAM

SCAM SCAM SCAM SCAM
rigger 100% avoid at all costs.

16 avril 2026
Avis spontané
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Réponse : Genting Casino

Hi there,

Thank you for your feedback.

We’re sorry to hear about your experience. Please note that all games operate using certified Random Number Generator (RNG) systems, ensuring that outcomes are completely random and fair for all customers. Results cannot be influenced or manipulated.

We understand that losing sessions can be frustrating, and outcomes may vary due to luck.

The Genting Casino Team

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