tried to sort a stuck deposit on the…
tried to sort a stuck deposit on the walk back from the shop and gave up halfway.
the app chat wants you to confirm your details before it connects you, fine, except the confirm button sits under the keyboard and the page will not scroll while the keyboard is up.
rotated the phone, the thread reset.
closed the app, reset again.
got connected at the bus stop, agent asked for the transaction reference, and by the time id switched to the banking app to copy it the chat had timed out.
22 minutes for nothing.
