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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ich habe den Anbieter genau ein Jahr und muß sagen alles top und keinen einzigen Ausfall. Bei einem anderen Anbieter war nach zwei Monaten Schluß.Keinen Kontakt Website nicht erreichbar und Geld 80€... Voir plus

Noté 1 sur 5 étoiles

$300/ year is too expensive. Lots of content but should be same price as Netflix. Much of the content can be had for free using Mediatek app. Apps also don't work properly on several devices, so de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a great Service from German TV company. I'm a loyal customer for over a year. Over 1000+ German language movies, live Sports Channels (Soccer, Bundesliga, Sky Channels, Formula 1 GP, Tennis, ARD... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My dad loved German TV. I paid the entire year as well and passed by their store and they are permanently closed. This company is based out of Brooklyn, NY. Their address is 1404 Avenue Z. The st... Voir plus

À propos de l'entreprise

  1. Entrepreneur spécialisé dans les télécommunications
  2. Fournisseur d'accès Internet

Écrit par l'entreprise

Start to watch German television free right now on your computer or watch directly on your home TV! No cable or antenna needed, works anywhere around the world.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(87)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dear customers

Dear customers, we apologize for what happened.
We are trying our best to eliminate the consequences of a global outage
At the moment, technical support does not have time to process calls, because there are about 100 of them every minute
Therefore, at the moment they have temporarily disconnected the line
Also, due to the fact that our business is changing location, our websites and mail are not working.
Therefore, we do not have time to respond to your messages and write with a great delay.
Please be understanding.
The company values ​​each client and is ready to help everyone.
We continue to work as before.
For missed days of services, all customers will receive bonuses in the form of additional days

Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market.
The logo of which we will send you below

Also, for all Android smartphones, you can find the PlayG app in the Google Play Store.

Won't let me attach links...

21 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Cannot log on since yesterday

Cannot log on since yesterday. Paid on the 10th of January (luckily) for only 30 days but still, have I lost 20 days worth of my money? No advance email notification that they are shutting down service...what the heck??!!! Pretty sorry in my opinion!

20 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

My dad loved German TV

My dad loved German TV. I paid the entire year as well and passed by their store and they are permanently closed. This company is based out of Brooklyn, NY. Their address is 1404 Avenue Z. The store was called TechStudio.

After additional research, I noticed they also did Polish and Ukranian TV. I called the phone numbers listed for them as well and it does not even ring.

20 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Signed up for German TV in Dec

Signed up for German TV in Dec. 2021 and paid the 299.99 dollar annual fee. Today Jan 19 2022 they are no longer in service and their website is disconnected. Phone number won't ring through and I just lost a bunch of money. Really sad service when this happens with no notification or ability to get refund.

19 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

I am using their service for 3 years…

I am using their service for 3 years now and really never had a problem until the last few days. Website down, nobody answers the phone. I always prepay for one year and definitely not happy about the lack of communication.

19 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Website down

Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back.

To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose

19 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Are their servers down

Are their servers down? I couldn't reach the website last week either but the TV app was working fine. Now the app is prompting for login but nothing works. Hopefully this comes back online soon.

19 janvier 2022
Avis spontané
Noté 3 sur 5 étoiles

Nicht schlecht

19 novembre 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

We couldn't identify you as our customer. Please contact us by email: support@germantvcompany.com.

Noté 5 sur 5 étoiles

I love it!💕 Was looking for a long…

I love it!💕 Was looking for a long time to have German TV back. Works on smart TV, computer online and cell phone, Feels like home 😊

26 octobre 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Sabine, we are grateful for your feedback and really appreciate your opinion!

Noté 5 sur 5 étoiles

Perfect for German learners/expats

This is my 3rd year with My German TV and it has been an awesome experience 💯. I use it to maintain (and improve) my German. The cost is beyond reasonable for what you get. Love ❤ love ❤ love MyGermanTV!!!

23 octobre 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Tee, thank you for the review! This is a top reward for our hard work!

Noté 5 sur 5 étoiles

I absolutely LOVE German TV Company

I absolutely LOVE German TV Company. As a German living in the US, is is an absolute luxury to have access to this service. The channel lineup is awesome, and the fact that one can go as far back as two weeks to watch programs is just fabulous! And should there be the occasional technical issue, Customer Service is FANTASTIC!!! I LOVE this Company!!!

22 octobre 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Andrea, thank you for the review! This is a top reward for our hard work!

Noté 5 sur 5 étoiles

Great Service

Great Service. My Dad loves watching all the channels. I leave the setting on real time so he can call his friends and watch at the same time they do!! He even gets channels from all over Germany and can watch his Bundesliga.

14 août 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Dieter, thank you for the review! This is a top reward for us!

Noté 4 sur 5 étoiles

Running smooth

Running smooth, not like the rest of the competition.

29 juillet 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Dear Mic, thank you for your review!

Noté 4 sur 5 étoiles

At the moment almost everything is…

At the moment almost everything is running perfectly, in between voice and mouth movement do not match.

1 juillet 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Dear Benjamin, thank you for your review. We are trying to improve our service

Noté 5 sur 5 étoiles

Really enjoying the app.

I've had the Premium now for about a month and am really enjoying it. I'm not a native German speaker but can understand most of what is said so it is a great learning tool. I am a little hard of hearing so the one thing that would really enhance my enjoyment of the content would be the ability to turn on/off closed captioning. The content is super and the ability to go back to prior shows really makes the time change no problem at all. Love all the Bundesliga content!! I'm very happy but I do hope that closed captioning could be added in the future!

17 mai 2021
Avis spontané
Logo de German TV Company

Réponse de German TV Company

Mark, thank you for the review! This is a top reward for us!
We are constantly working to improve the service for you and will implement closed captioning as soon as possible.

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