Getcustomneonsigns Avis 

186
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

At first I was a little worried bc I couldn’t find a phone number to communicate with the company, but every email question I sent (and I sent A LOT of them) was answered super quickly (less than 24 h... Voir plus

Noté 5 sur 5 étoiles

While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... Voir plus

Noté 5 sur 5 étoiles

Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... Voir plus

Noté 5 sur 5 étoiles

Ordering from Thai incredible company literally saved my life! As a designer I need things done fast! Get custom signs did just that! From the personalized texts to make sure I got exactly what I want... Voir plus

À propos de l'entreprise

  1. Magasin d'enseignes lumineuses

Écrit par l'entreprise

Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(186)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This is a great company to deal with!

This is a great company to deal with!! I was not really in the market for another sign, but the first one they created for me was such a wonderful experience, and wound up being such a work of art that I decided to do another.
Again, I just sent them a couple pics of what I had in mind and their artists sent me a beautiful rendering very quickly!! Their communication is excellent and they are very prompt. Also, the shipping was much faster than expected. I highly recommend! Exceeded my expectations!!

18 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you so much we absolutely love…

Thank you so much we absolutely love the neon sign, and so does everyone in the community! we have received many compliments and some people even say that it makes the whole town look better. We will definitely come back to shop with you in the future for more needs!

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

The signs I ordered are brilliant!

The signs I ordered are brilliant! The team was very helpful and quickly responded to all my messages. The quality of the products is fantastic! I ordered two 30”x30” round signs with different designs. I will probably order another one sometime soon to complete the decorating!

1 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

BRIGHTNESS

The led are not that bright. I wanted something that was very bright to let customers see. Not worth 400 dollars

3 avril 2024
Avis spontané
Logo de Getcustomneonsigns

Réponse de Getcustomneonsigns

I'm sorry to hear that you've found the lights to be not very bright. Could you please check if you've touched the brightness adjustment button on the remote control? If so, setting the brightness to 100% should resolve the issue. Additionally, could you please provide me with your order number, email, or recipient's name? This way, I can contact you and guide you on how to adjust the brightness of the lights.

Noté 5 sur 5 étoiles

delivered quick and it is AMAZING!!

Our neon sign was delivered quick and it is AMAZING!! I've seen some others at weddings and I loved them but this one appears to be so well spaced and tall. I'm so excited. I got the remote and with outdoor safe because we will definitely use this forever :)

13 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Exactly what we needed

This product was exactly what we were looking for to stand out at our local trade show. We received so many positive comments on the sign. The customer service was outstanding and the delivery timeline was better than I could have hoped for. I will be referring others!

16 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Incredible service

Incredible service, fast turnaround, and overall would definitely order again. I cannot recommend them enough!

2 février 2024
Avis spontané
Noté 2 sur 5 étoiles

Broken product

I ordered a light of my grandson's name Rhett and it was only partially working. Send pictures to customer support via email and no response on fixing the problem. Order number GCN2-13331. He is only five years old and is very unhappy.

19 janvier 2024
Avis spontané
Logo de Getcustomneonsigns

Réponse de Getcustomneonsigns

I apologize for any inconvenience caused. Our signs undergo testing and are photographed for record-keeping before shipment. I'm sorry that you received a non-functional sign, which may have been due to transport issues. Upon your contact, we promptly responded and arranged a replacement for you. Once again, I apologize for any inconvenience caused.

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