I had a subscription order that usps…
I had a subscription order that usps marked as delivered but I never received it. I contacted customer support and they had my order to me in 3 days.

Réponse de First Person

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First Person is a cognitive performance and functional wellness company developing science-driven products designed to support focus, mental readiness, and everyday performance. Its portfolio includes targeted cognitive supplements, Think Fast functional coffee, and proprietary Crystallized Lion’s Mane technology. Founded by Chris Claussen, Joe Claussen, and Cory Rosenberg, First Person is building a differentiated platform across consumer products, functional beverages, and ingredient innovation.
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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I had a subscription order that usps marked as delivered but I never received it. I contacted customer support and they had my order to me in 3 days.

Réponse de First Person
As a coffee snob the flavor delivers and I was astounded by the cognitive boost and cognitive endurance that it delivers. I had tried many other functional coffees, Everyday Dose, Rise, Laird etc.. none come remotely close in flavor or function. Perfect for C- suite executives or aging executives who need to stay sharp. Or for anyone with a mentally taxing job. Truly a game changer. I’m now a happy subscriber!

Réponse de First Person
I absolutely LOVE first person. Sunbeam is my go to since 2022. Customer service has always been very prompt and kind. If I do not have my sunbeam, I notice delay in my focus and motivation to perform at work. I believe it’s worth the price and investment to myself. I’ve tried other supplements and been left with headaches and crashes. I highly recommend giving it a try.

Réponse de First Person
Do not shop at First Person unless u want to get scammed & ripped off. My order was missing over $100 worth of pills and they told me they would ship out the rest & never did, they will lie to u. BEWARE THIS CO. IS A SCAM. ALSO, THE PILLS DON'T DO AS THEY SAY. ITS ALL A SCAM.

Réponse de First Person
Ordered in March 2024, shipped in December 2025 after I changed cities and addresses, immediately reached out to customer service who was super unhelpful. They said they changed the address and I would receive it. March 2026(two years after the initial order), I reached out again, they said it was delivered to my current address and sent me a tracking notification with my old address on it, then suggested I reach out to the people who live there.
Terrible customer service, I was interested by the brand and their design and now I just want a refund or atleast what I ordered.

Réponse de First Person
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