Loot Avis 232

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Manuela was very helpful in assisting me with questions I had regarding my account! Reviewing it and getting it active out of dormancy. Customer service is always done with customer focus in mind a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loot has been a great resource for our business. The line of credit is straightforward, drawing funds is simple, and the speed of funds hitting our account is impressive. The app makes the process... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you for providing funds so easy and quickly. I am very impressed by the LOOT system. My rep was Ted. Ted is a gifted advisor. He was so honest, friendly and always demonstrated a genuine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was was skeptical at first, but they’re actually very very reliable and straightforward. If you do not understand they will break it down for you. They are reasonable and they make it very easy to p... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

Loot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 5 sur 5 étoiles

Manuela was very helpful in assisting…

Manuela was very helpful in assisting me with questions I had regarding my account! Reviewing it and getting it active out of dormancy.
Customer service is always done with customer focus in mind and with a smile!
Thank you for your assistance again and being an asset to my Company in meeting business needs!

13 avril 2026
Avis spontané
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Réponse : Loot

Really appreciate you sharing this. Manuela will be glad to hear it, she does a great job making sure everything is clear and getting accounts back up and running smoothly. Glad we could support you and your business when it mattered.

Noté 1 sur 5 étoiles

Stay Away! “Fake” Lines of Credit, Not a Bank, Aggressive Drafting & Serious Concerns

My experience with Loot Financial was extremely frustrating and financially stressful, and I would strongly caution other small business owners before working with them.

What was presented felt like a line of credit, but in my experience it operated very differently. After going through it, it appeared much closer to a high interest predatory loan structure rather than a traditional line of credit. That distinction matters, especially when you see how repayment actually works.

In my situation, the withdrawals felt aggressive and at times unexpected. It seemed like my account was being drafted frequently, and the structure made it very difficult to manage cash flow. On top of that, there were additional charges tied to draw requests that, in my experience, added up quickly—especially if your business hits any kind of slowdown. I could never get an accounting I could never get a reconciliation.

They refused to give it to me. They tried to charge me to get it and pay their CPA to produce it.

If your business experiences a downturn, don’t expect flexibility. In my experience, the focus felt entirely on collecting payments rather than working with the business. That created a lot of pressure and made an already difficult situation worse.

Also, be extremely careful with any “check the box” or electronic approvals tied to draw requests. In my experience, agreeing to those requests appeared to obligate me to additional terms that were not clearly explained upfront, and I later felt those approvals were used against me when disputes arose. That was a major red flag.

Looking back, I would strongly urge anyone to fully review and understand every term before agreeing to anything electronically. I did not feel like I had a complete picture at the time, and that became a serious issue later.

When I calculated the total cost, the effective repayment was far higher than expected. That led me to do additional research, and based on publicly available information—including materials tied to the Massachusetts Attorney General’s office—it raises questions about how agreements like this are structured and whether they align with licensing and lending requirements in certain jurisdictions.

I’ve also seen others raising similar concerns, and it may be worth anyone who has worked with them taking a closer look at their agreement and total payments. Some people are beginning to explore whether there may be options to challenge these types of arrangements or recover funds, depending on the situation.

At a minimum, I would recommend:
    •    Reviewing your full agreement carefully
    •    Calculating exactly how much you’ve paid
    •    Looking into applicable state laws and public records
    •    Making sure everything aligns with what you originally understood

Based on my experience, this felt like high-cost, highly aggressive financing that created more harm than help.

Proceed with extreme caution.

10 février 2026
Avis spontané
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Réponse : Loot

We strongly dispute a number of the statements made in this review. Our product structure, draw process, and repayment terms are clearly disclosed in the application experience and customer portal before any customer proceeds. We work hard to be transparent, and this description does not reflect our records or how Loot operates. If this reviewer is an actual customer, we ask that they contact support@getloot.com so we can investigate and respond based on the specifics of their account.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, quick response and follow up was great!!

9 avril 2026
Avis spontané
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Réponse : Loot

Appreciate you sharing this. Fast responses and strong follow up are exactly what we aim for, so glad it came through.

Noté 1 sur 5 étoiles

Worst experience

Worst experience. The brokers they have lie and do anything they can to get you to sign. I was told it’s a line of credit and you can draw any time but each draw you need approval like when you get the loan. Also I was told it won’t be viewed as. Mca to other lenders and won’t affect your chance of getting mcas but in fact it is viewed as a Mca and destroyed my chance at getting a $100k loan I was offered because I wanted short term access to small amount of cash. Also was told that they only charge you interest for the amount of time you use the line. Not just a 50 percent discount so you pay all the interest even for a month long loan like you had it for the whole term. Paying it down more faster doesn’t reduce your payments either.

17 mars 2026
Avis spontané
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Réponse : Loot

We’re sorry to hear about your experience. We understand how frustrating this must be, especially if expectations didn’t match what you encountered.

While we work with third party brokers, we unfortunately can’t control how every broker communicates the product. That’s why we make the terms, structure, and repayment details clearly outlined within the application and customer portal so you can review everything directly before proceeding.

That said, we take feedback like this seriously and would like to look into what happened here. Please reach out to support@getloot.com
so we can review your case in detail.

Noté 5 sur 5 étoiles

Made it easy I spoke to a guy first…

Made it easy I spoke to a guy first that called me that I really connected with, wish I could speak to him again !

28 mars 2026
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Réponse : Loot

Great to hear you had that kind of connection. That personal touch matters, and we’ll gladly help reconnect you with him if you reach out.

Noté 5 sur 5 étoiles

I love Loot!

I love loot! I feel save with them. I got a line of credit, and the process was fast. I would recomend loot to all business owners.

1 avril 2026
Avis spontané
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Réponse : Loot

Love hearing this. Glad the process was fast and that you feel confident and secure with Loot. Really appreciate the recommendation.

Noté 5 sur 5 étoiles

LOOT is the most Trusted!

Truly an incredible team that is trustworthy and cares about your business needs. This is the best partnership in funding that any company could find!

1 avril 2026
Avis spontané
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Réponse : Loot

Really appreciate this. We see it as a true partnership, so hearing that trust and care came through means a lot to the team.

Noté 5 sur 5 étoiles

I was was skeptical at first

I was was skeptical at first, but they’re actually very very reliable and straightforward. If you do not understand they will break it down for you. They are reasonable and they make it very easy to pay back. The best part that I like personally is that you can pay off quickly and save yourself of money.

31 mars 2026
Avis spontané
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Réponse : Loot

Thanks for this — we know we have to earn it, especially when there’s skepticism at the start.

Glad everything felt clear, reasonable, and easy to navigate. Breaking things down and keeping it straightforward is a big part of how we operate.

Noté 5 sur 5 étoiles

Great customer service.

They have been a great help.

31 mars 2026
Avis spontané
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Réponse : Loot

Glad we could be a steady hand when you needed it — appreciate you saying so.

Noté 5 sur 5 étoiles

Best loan company i used very…

Best loan company i used very accommodating i am 50 years in business and used many company's but Loot is the best . I worked with Maria she is the best very patience and accommodating Thank you Maria

20 mars 2026
Avis spontané
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Réponse : Loot

That’s high praise — thank you.

With 50 years in business, that kind of feedback carries real weight. Maria is a key part of the crew, and her patience and care for customers is exactly what sets her apart.

Appreciate you choosing Loot.

Noté 5 sur 5 étoiles

Thank you, Ted, for making the LOOT funding process so painless and fruitful

Thank you for providing funds so easy and quickly. I am very impressed by the LOOT system.

My rep was Ted. Ted is a gifted advisor. He was so honest, friendly and always demonstrated a genuine concern for my interests. I would say he was "real". He never resorted to corporate/sales speak. He spoke as a coach. Instead of moving on after getting my application, he stayed actively involved to expedite and actively advocate my best interests. AWESOME!! Further, he always answered the phone or, in the rare instance he was not available, would call back in a few minutes of my call. How refreshing to talk to a human being instead of some frustrating AI interface. Ted reflects the Bostonian spirit of the Duck Tours - delightfully so. By the end of the process, I felt as if Ted was a friend. In gratitude, I invited him to a meal on me if he ever visits Orlando.

23 mars 2026
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Réponse : Loot

Really appreciate you taking the time to share this — it means a lot.

Glad the process felt smooth and that the Loot system delivered when it mattered. Ted is one of the strongest on the crew, and the way you described him — honest, responsive, and genuinely invested — is exactly how this should be done.

We’ll make sure he sees this (and the Orlando invite is noted).

Noté 1 sur 5 étoiles

Don't support your business

Don't support your business. Cut credit line a month after giving an increase, and then don't allow line to be drawn. Trying to bridge cash flow and Loot has created major problems for me. Can't wait to pay it off and never do business with them again.

20 mars 2026
Avis spontané
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Réponse : Loot

We understand your frustration — access to your line of credit is critical when managing cash flow.

To clarify, lines are only paused when our system detects risk signals or account-related issues that require review. These decisions aren’t taken lightly and are designed to protect both your business and ours.

That said, we’re happy to take a closer look at your account and provide more specific context. Please reach out to us at support@getloot.com so we can review this with you directly.

Noté 5 sur 5 étoiles

Fantastic response time grateful for…

Fantastic response time grateful for this service and how fun it is to use

13 mars 2026
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Réponse : Loot

Thank you for the kind words! We’re glad the response time was strong and that the experience felt fun and easy to use. That’s exactly what our crew aims to deliver.

Noté 5 sur 5 étoiles

They helped me when I needed it the…

They helped me when I needed it the most for my business to succeed when no one else would, not even the big banks! Thanks, Loot!!

18 mars 2026
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Réponse : Loot

We’re proud to support business owners when it matters most, especially when traditional banks fall short. It means a lot to be part of your journey, and our crew is always here when you need us.

Noté 5 sur 5 étoiles

Really appreciate the small business…

Really appreciate the small business support from Loot! My customer service manager Guillermo Castro always responds in a timely fashion and is able to help find a solution to whatever it is I am asking about! Highly recommend!

17 mars 2026
Avis spontané
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Réponse : Loot

Thank you for the recommendation and the kind words. We’re proud to support small business owners, and we’re glad Guillermo has been responsive and solution-focused every step of the way. He’s a valued part of our team, and we appreciate the trust you’ve placed in Loot.

Noté 5 sur 5 étoiles

Outstanding effort to help my company grow.

This was my 2nd funding process with LOOT and with Nico Chavez. After my first loan was completed, Nico told me what i needed in the future to qualify for a larger sum and he kept tabs on my numbers to see how we progressed. At the right time he felt i could qualify and it worked out for all of us. Nico and his staff believe in Win-Win scenarios and i highly recommend Loot for growth funding.

15 janvier 2026
Avis spontané
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Réponse : Loot

Thank you, Gus. We truly appreciate your continued trust in Loot. We’re glad Nico stayed the course, helped guide you on what was needed for future growth, and was there at the right time to help make this next round a win-win. We’re grateful to be part of your journey and look forward to supporting what’s ahead.

Noté 5 sur 5 étoiles

Very user friendly

Very user friendly

13 mars 2026
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Réponse : Loot

Thank you! We’re glad you found the experience user friendly and easy to navigate.

Noté 5 sur 5 étoiles

Seamless Funding!

Sam from Fundible was professional and helpful, and made the process very user friendly.

6 mars 2026
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Réponse : Loot

We’re glad Sam delivered a professional and helpful experience and helped make the process easy to navigate. We appreciate you choosing Loot.

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