MYLO Avis 39

I am writing to formally complain about a pending refund and the unacceptable behavior of your customer service staff.
Order Date: March 12th (Paid Online)
Cancellation Date: March 14th (Cancelled by delivery personnel)
Issue: As of March 27th, the refund has not been credited to my account despite the cancellation occurring 13 days ago.
Furthermore, I wish to report a highly unprofessional interaction with your agent, Mr. Sameer, on the toll-free line. He was dismissive, refused to provide his name until he realized he was being recorded, and abruptly disconnected the call when I requested to speak with a supervisor.
This experience has created significant trust issues. I request an immediate update on the status of my refund, including the Transaction Reference Number (RRN), and a confirmation that this behavior has been addressed by management.

Good morning everyone
Happy Sunday enjoy your holiday 🎆

VERY GOOD AND HELPFUL

La mejor atención y muy buena expresa y experiencia

The maintenance team are always on duty. They are fast and can literally fix anything. Special thanks to Julius he is very polite and very fast! The MVP of the team I would say

These gentlemen were fantastic. Respectful, careful, communication was perfect. Very hard working individuals and worked well as a team.

What shall we more say? Don’t have to see my psychiatrist for a month now. :) Felt fresh air relief. 😮‍💨 This crew worked in harmony; professional sequence. Loaded smooth and safe. Glad we made the right choice.

They went above and beyond my expectation’s. After closing a business, I needed to get rid of furniture and supplies. They gave me some great advice and offered resolutions to my situation. Thank you MYLO!

Chris and Joe did an amazing job with our move. They were very respectful with all of our belongings and moved at the speed of lightning! I would highly recommend this company.

Chris and the crew exceeded my expectations and took care of my belongings as if they were their own. Highly recommend!

Fast, efficient, helpful.

Unique sense of humor. Efficient. Professional. Didn’t know what to expect. Happy with the end result. Beat the other movers we had before. Simplistic from start to finish.

Great service! Great people!

Very easy. On time. Nice. Great experience. Couldn’t have done it myself.

The level of professionalism. The speed at which they guys got stuff done. But also the awesome personalities just made me so comfortable. Lots of laughs. Just took the stress out of my day.

Very cooperative. Very easy to work with. Problem solvers. Guys were great. Got a freezer through tight doors.

Quite professional. Friendly. Efficient. All around 5_start service. Matt did a good job establishing expectations. I was referred by a friend.

You guys got Chris! I've worked with Chris for umpteen years. I hire whoever has Chris. He gets my business. Showed up in a good mood ready to work and kept hauling til it was all done.

Efficient. Careful with my things. good timing. Didn’t take the whole day. Didn’t take breaks. Worked hard. Friendly. Backed right up to my second floor balcony and unloaded to save precious time.