Absolutely disgusting! Ordered a gift on July 12th for daughters birthday. Emailed them to ask when it would arrive, got an email straight back to say it would be dispatched soon. Had an email sayi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Voir plus
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Voir plus
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Voir plus
2,6
Bas
171 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
So happy to get this jellycat for my…
So happy to get this jellycat for my nieces birthday 🎁 I can’t wait to see her open it Saturday 😊
17 octobre 2025
Great selection and prices on…
Great selection and prices on jellycats. Easy ordering and tracked delivery
10 octobre 2025
Bought for my daughter for Christmas
Bought for my daughter for Christmas. Quick delivery, arrived in perfect condition. She will be thrilled 😄
10 octobre 2025
Appalling- item sent to me is a…
Appalling- item sent to me is a counterfeit item. Ie emailed twice and also tried the online chat for support and no one has contacted me to help resolve this issue. Do not buy from this company
16 octobre 2025
Fake Jellycat…
Messaged them as concerned the Jellycat was a Fake as certain details were wrong. Messaged on 20th October and 24th October and heard NOTHING back in reply. So this obviously proves it is a fake and I did say I’d like refund & ive been told to take it further. Definitely do not recommend them.
8 octobre 2025
This is a terrible cheap quality copy…
This is a terrible cheap quality copy of a well known brand, sold misleadingly with the same name and description. I would like a refund please.
9 octobre 2025
Not genuine jellycat products
Returned plushies at a cost of £23 as they were not genuine jellycat products!
Items have not yet been refunded!
Please be aware as it appears to be a scam!
8 octobre 2025
Sold a fake item
Sold a fake item, looks nothing like what it should, and now wont reply to emails, avoid this shocking company
8 octobre 2025
Counterfeit JellyCat bashful Bunny
I did not receive what I ordered. I finally received a counterfeit bunny with the head and arms attached to the body backwards. The tag said it was a large Jelly Cat but I’ve one that is the real Jelly Cat and this one doesn’t look right. I’ve filed a claim with my credit card saying I did not receive what I ordered.
8 octobre 2025
Don’t buy from getplushie site
Mislead by the Jellycat photos, products ugly and fake, I request refund but no response, don’t cheat all of us anymore
9 octobre 2025
Little Pinguin is charming
Little Pinguin is charming, and my daughter is delighted.
Unfortunately, one eye fell out after 2 days. But it's still her best friend... :D
7 octobre 2025
Do not buy
Do not buy, this company are impersonating another website plush paradise and they are based in china. The jellycats they will send you are fake. I have photos of the ones they sent against the ones I had to buy directly from jellycat after receiving their counterfeit ones.
6 octobre 2025
Jelly cat teddy
Kept InTouch regarding confirmation of purchase sending on time and who was delivering item.
So pleased when arrived beautiful jelly cat teddy bear. Granddaughter well pleased
9 octobre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.