I’ve been a customer for at least 6 months now. I can’t recommend Get Pop Vapes enough! I wish there was a 10 ⭐️ option. Their customer service (Sabina) takes exceptional care of you & any questions.... Voir plus
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Excellent quick service…excellent Geek Bar and Foger options (when they are in stock) I’ve had to try some different brands that aren’t quite up to par with Geek Bar or Foger quality. But I apprecia... Voir plus
I have been buying my vapes from GetPop for over 2 yrs. They offer a wonderful selection of vape products and their turn around time from order to door is 3-4 days. I highly recommend this company!
I’ve always had good service with this website. Whether there was a good order with no issues or if there were a problem, mine or mine lol, they more than made of for the issue!
À propos de l'entreprise
Écrit par l'entreprise
GetPop is an online-only vape store on a mission to responsibly offer every adult smoker with better access to cigarette alternatives. We do this by providing an age-restricted online shopping experience, great selection of products, Pop Points rewards for every order, fast shipping and amazing customer care including after-sale support. Your satisfaction is our commitment!
Coordonnées de contact
66 W Flagler St, Suite 900, 33130, Miami, Etats-Unis
- support@getpop.co
- getpop.co
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A répondu à 100 % de ses avis négatifs
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💯 to absolute 0. Run away.
This company used to be absolutely first rate. Great selection, good price, fast reliable shipping, and responsive customer service. Something happened and whoever is making decisions decided money first, customer experience- who cares. The website is full of 3/4 products they dont even carry. Week after week now. Dozens of products to sort through they never even carried. Shipping used to be 3 days UPS - now- some no name budget carrier that takes 14+ days to deliver, and thats if you get it at all. Customer service is of no help if something goes wrong. You will be left with empty platitudes, generic replies, and zero actual solutions. 4 months ago I would've recommended this company to everyone. Now my best advice is to run away quickly. Its a mess.

Réponse de GetPop.co

Réponse de GetPop.co
Customer service is excellent and quick…
Customer service is excellent and quick with this whether a lot of things Don't make the trip from Florida to Las Vegas in great shape but they take care of it thank you
Honest and quick
They respond quickly to any inquiry, and the delivery is fast. I’m completely satisfied with their service, and you can trust them. Their prices are reasonable as well. I received a defective vape, and they refunded my money in less than three days. They are very responsive and honest. I highly recommend dealing with them.
Thank you Sabina!
El pedido llega bien y óptimas…
El pedido llega bien y óptimas condiciones ,solo que los pedidos no se me realizen con FedEx el último pedido no me lo dejaron en la puerta y se extravío aun no aparece ya realize reclamación con ellos .UPS siempre me lo a dejado en mi puerta es el único inconveniente que tenido por lo demás todo perfecto👍
I’ve always had good experiences with…
I’ve always had good experiences with the site until recently. My last order had one dead vape…I guess that’s not bad considering the amount I e ordered, but still unacceptable. They recently also changed their payment method and only accept Visa and American Express. That seems rather limiting. Oh well…I’m sure they will see a dip in their business.

Réponse de GetPop.co
Great quick delivery and prompt support…
Great quick delivery and prompt support for a defective unit. Amazing!
Nice person to buy from and they now…
Nice person to buy from and they now have what I vape with which is Cuban tobacco fume 2500 puffs which when I went from tobacco I found this the only one to replace it with 500 or so later you could say it is the BEST ONE for people like me who tried every thing else there is in tobacco flavors over the past 12 years or so thank you GetPop!!!!
I love this vape store such a good…
I love this vape store such a good selection & very fast shipping. Alot cheaper than the stores. I have recommended this company to a lot of people. I wish it would give me a discount for referrals...
Website won't work can't order
Website won't work can't order! I've been a customer for years due to changes to their website I can no longer order. I was placing 2 orders a month and that doesn't seem to matter to Sabrina who is quick to dismiss my business without even attempting to help me. All they have to do is help me retrieve my password which they obviously refuse to. Poor poor customer service if you have a problem you will be done with them permanently not out of choice they will force you to do business elsewhere!

Réponse de GetPop.co
Absolutely amazing!!
Absolutely amazing!!! A literal god send ! Lol have been smoking vape pens for 5 yrs and have tried some sites and although ideally would like for shipping not to be so expensive, that’s how they all are . Aside from that though, pens are always functional & come on time ! I wish I could shout from the rooftops how awesome this site is lol 💜
Delivery time was great
Delivery time was great. Price could be a little lower but its still ok...good service
Customer care was great to work with.
Wonderful and Dependable!
I love the personalized shopping and the cute and tasty candy the put in every shipment! Prices are great, selection wonderful and shipping is quick! I’ve purchased about 5 - 10 different orders and everything has been perfect! Thank you GetPop!
Thanks for a quick and easy resolution…
Thanks for a quick and easy resolution to the issue I had with your some of your products. I will 100% be returning to buy more
I enjoy the Cotton Candy fume ultra
I enjoy the Cotton Candy fume ultra. Very easy ordering from the website. Very quick turnaround from order submission to delivery.
I only buy from this company
I only buy from this company. Prompt delivery and always exactly what I requested. I would give 10 stars if possible!!
I always get the same product
I always get the same product, FUMI Vanilla Coffee Ice, and it's always deliciously great. Orders arrive timely and as advertised. Love the product...
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