GetPop.co Avis 

1 193
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been a customer for at least 6 months now. I can’t recommend Get Pop Vapes enough! I wish there was a 10 ⭐️ option. Their customer service (Sabina) takes exceptional care of you & any questions.... Voir plus

Noté 5 sur 5 étoiles

Excellent quick service…excellent Geek Bar and Foger options (when they are in stock) I’ve had to try some different brands that aren’t quite up to par with Geek Bar or Foger quality. But I apprecia... Voir plus

Noté 5 sur 5 étoiles

I have been buying my vapes from GetPop for over 2 yrs. They offer a wonderful selection of vape products and their turn around time from order to door is 3-4 days. I highly recommend this company!

Noté 5 sur 5 étoiles

I’ve always had good service with this website. Whether there was a good order with no issues or if there were a problem, mine or mine lol, they more than made of for the issue!

À propos de l'entreprise

  1. Magasin de vaporiseurs
  2. aussi dans
  3. Bureau de tabac
  4. Service e-commerce

Écrit par l'entreprise

GetPop is an online-only vape store on a mission to responsibly offer every adult smoker with better access to cigarette alternatives. We do this by providing an age-restricted online shopping experience, great selection of products, Pop Points rewards for every order, fast shipping and amazing customer care including after-sale support. Your satisfaction is our commitment!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(1 193)

289 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

💯 to absolute 0. Run away.

This company used to be absolutely first rate. Great selection, good price, fast reliable shipping, and responsive customer service. Something happened and whoever is making decisions decided money first, customer experience- who cares. The website is full of 3/4 products they dont even carry. Week after week now. Dozens of products to sort through they never even carried. Shipping used to be 3 days UPS - now- some no name budget carrier that takes 14+ days to deliver, and thats if you get it at all. Customer service is of no help if something goes wrong. You will be left with empty platitudes, generic replies, and zero actual solutions. 4 months ago I would've recommended this company to everyone. Now my best advice is to run away quickly. Its a mess.

11 septembre 2026
Avis spontané
Logo de GetPop.co

Réponse de GetPop.co

Dear Kate - Thank you for the feedback, we genuinely appreciate you taking the time to let us know we have a ways still to go. Due to a mandatory site migration and excessive package tampering, we were forced to make a lot of changes quickly. We are working hard to get the customer experience back to what you expect of GetPop, and I'll be bringing your review to our team's attention immediately. We know we have improvements that need to be made as quickly as we are able, and please know we are working diligently behind the scenes to improve the customer experience company wide. Again thank you for taking the time to leave your feedback, and if there's anything we can do in the meantime please don't hesitate to reach out.

Noté 1 sur 5 étoiles

Not Happy, Lost a Customer

Trying to place an order but was not able.

7 septembre 2026
Avis spontané
Logo de GetPop.co

Réponse de GetPop.co

Hi Sherrie! If you're having issues logging in please feel free to reach out to our customer care team using the contact form here: https://contact.gorgias.help/en-US/forms/kftduf3p

They'll get back to you ASAP with help trouble-shooting the situation (our care team works Mon-Fri).

Noté 5 sur 5 étoiles

Honest and quick

They respond quickly to any inquiry, and the delivery is fast. I’m completely satisfied with their service, and you can trust them. Their prices are reasonable as well. I received a defective vape, and they refunded my money in less than three days. They are very responsive and honest. I highly recommend dealing with them.
Thank you Sabina!

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

El pedido llega bien y óptimas…

El pedido llega bien y óptimas condiciones ,solo que los pedidos no se me realizen con FedEx el último pedido no me lo dejaron en la puerta y se extravío aun no aparece ya realize reclamación con ellos .UPS siempre me lo a dejado en mi puerta es el único inconveniente que tenido por lo demás todo perfecto👍

5 août 2026
Avis spontané
Noté 2 sur 5 étoiles

I’ve always had good experiences with…

I’ve always had good experiences with the site until recently. My last order had one dead vape…I guess that’s not bad considering the amount I e ordered, but still unacceptable. They recently also changed their payment method and only accept Visa and American Express. That seems rather limiting. Oh well…I’m sure they will see a dip in their business.

3 août 2026
Avis spontané
Logo de GetPop.co

Réponse de GetPop.co

Hi Christine, Happy to hear about how many good experiences you've had with us! Since you did receive a defective vape this most recent time, please feel free to reach out to our support team through this link: https://help.getpop.co/en-US/flows/01KWM7D3MPD3CFA4N09V4P31YS and they'll be happy to get that taken care of for you :)

Noté 5 sur 5 étoiles

Nice person to buy from and they now…

Nice person to buy from and they now have what I vape with which is Cuban tobacco fume 2500 puffs which when I went from tobacco I found this the only one to replace it with 500 or so later you could say it is the BEST ONE for people like me who tried every thing else there is in tobacco flavors over the past 12 years or so thank you GetPop!!!!

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I love this vape store such a good…

I love this vape store such a good selection & very fast shipping. Alot cheaper than the stores. I have recommended this company to a lot of people. I wish it would give me a discount for referrals...

5 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Website won't work can't order

Website won't work can't order! I've been a customer for years due to changes to their website I can no longer order. I was placing 2 orders a month and that doesn't seem to matter to Sabrina who is quick to dismiss my business without even attempting to help me. All they have to do is help me retrieve my password which they obviously refuse to. Poor poor customer service if you have a problem you will be done with them permanently not out of choice they will force you to do business elsewhere!

14 juillet 2026
Avis spontané
Logo de GetPop.co

Réponse de GetPop.co

Hello CJ, We are aware of your ticket and after reading it were under the impression you had an issue with age verification. Sabina reached out to our tech team directly to help get this resolved. Our tech team has personally reached out to agechecker on your behalf to see what the age verification issue might be. From their end it appears agechecker is just waiting on an ID to be uploaded. We really appreciate our customers' patience while we navigate this mandatory site migration to remain compliant. We of course understand the frustration it causes needing to go through age verification a second time, and you deciding to take your business elsewhere. We wish you the best going forward.

Noté 5 sur 5 étoiles

Absolutely amazing!!

Absolutely amazing!!! A literal god send ! Lol have been smoking vape pens for 5 yrs and have tried some sites and although ideally would like for shipping not to be so expensive, that’s how they all are . Aside from that though, pens are always functional & come on time ! I wish I could shout from the rooftops how awesome this site is lol 💜

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful and Dependable!

I love the personalized shopping and the cute and tasty candy the put in every shipment! Prices are great, selection wonderful and shipping is quick! I’ve purchased about 5 - 10 different orders and everything has been perfect! Thank you GetPop!

6 juillet 2026
Avis spontané

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