ゲッタパス - 世界中で引越しが簡単になります  Avis 

Fuming with this scam company who completely scammed my son.

Completely misleading website who trick youngsters into believing they are booking an official test.

I purchased this for my daughter who was using another reputable app and was passing regular. She signed in the app and did the test in the app and each time failed. Her dad and boyfriend did the tests they failed. We googled the answers on another device knowing they would be right and at the end of the test she said. We booked her test date and then got given another date. So we amended this which was easy enough however still the issue of not passing any test on this app. She did her theory and failed by 4 marks. I contacted them to advise that I thought there was a fault on the app and that we required another test. The agent confirmed and offered to reset it back up for £35. I said no and explained everything again sent the screenshots as evidence but they then gave me a link for the complaints team. Guess what the complaints link doesnt work. Again I let them know about this at which they sent me the link again and said it works there end. The link doesnt work. I let them know and asked for an email address or number for the complaints and 3 week late I have NO Response DO NOT USE THIS SITE

Gatapass is a big scam, who pray on the young. Just when teenagers need some support and help. They refuse the free retest.

Terrible site big con stay clear of this company people

I just booked with get a pass thinking this was DVLA. The website is set up to fool you. It’s a scam. No number to call. They sent me a date for a theory test when my daughter is at school. I didn’t want that date and never selected one. £48 down the drain and of course they are totally uncontactable. Support email address is not a working email.

THIS IS A SCAM - DO NOT BOOK. Daughter booked a theory test through them for 6pm today. Only for them to say it’s not booked. When she showed them this they told her it was a scam!

SCAM! Do not use this company! Absolutely awful. My daughter used these by accident. They could not book the date a time that was available when she booked and changed the date. Tried to get a refund but they refused.
She went through and unfortunately was a few marks off a pass on the Hazard Perception. She has contacted them to book a free retest that was offered. They are now stating that she did not use their mock tests before the actual tests. The website only states that she needs to pass 3 mock tests, nothing about using their system! Now they are trying to charge for the retest.
Absolute joke of a company and complete scammers!

Taken from their website (section 3)

How does it work?
904
1
Book an Unlimited Theory Test
Once you've booked your theory test, we'll book an official DVSA theory test on your behalf.
2
Study for your test
Then you need to study for your test and take mock tests. You'll need to pass three mock tests in a row to get unlimited resits.
3
Take your theory test
This is the hard part. Go to an official DVSA test centre and take your theory test.
4
If you fail, book another exam. For free!
Hopefully you'll pass first time, but if you don't send us an email and we'll book you in for your next theory test.
getapass.uk

Nothing but a scam, these people have nothing better to do than scam people. Disgusting putting people through stress trying to get money back that they have took of someone trying to do something for themselves!!

I booked my son's motobike theory test through Getapass. Now I didn't realise it wasn't the official gov website but I was in a rush so booked it with the option for resits. WELL MY SON TURNED UP THE TEST CENTRE TO FIND THEY HAD BOOKED HIM A CAR TEST NOT BIKE TEST. So he wasn't even able to sit it for double the price. I raised a ticket which is 15 days ago now and no response except they were going to refer it to a manager. Not a peep out of them and no way of making direct contact. I will be seeking to report them to trading standards and refer them to any ombudsman I can find. Absolutely shocking tbh.

Disgusting company I thought I was booking directly on my theory test. Didn’t even give me the date I actually booked.
Click bait company. Reported to my bank as fraudulent transaction.
Beware do not use its a scam
Charged £50

Please read before book, absolute scam and rip off. The rebook guarantee is not real, they will decline for no reason.

THIVES ... SCAM ............. DO NOT BUY. DO NOT DEAL!

Absolutely scam , do not use , tried to rebook my theory test after trying to change the date they told me it count be changed as it was in a 4 day working window but told me to email them if I coudnt make the test and they will do me a resit , I emailed daily every day to get a resit and no one has come back to me after sending numerous of emails do not use absolute waste of money you will be scammed !!

Free resit after completing mocks but people can’t complete the mocks, you go to customer services with a problem but they don’t acknowledge you

Sign up to this if you want to chuck £40 quid down the drain and not get get anything out of it otherwise leave this site alone and go proper

Scam! They are scammers! Do NOT get this. Go through the official GOV site.

My son paid 49 00 for this, we got out money back by dispute

Scam! First of all they charge more but you get free resit if you fail, however to qualify for this you need to pass 3 mock exams in a row. After completing 2 in a row it will not activate on the 3rd try and will crash leaving a fail exam and they will not remove that. I have got 2 passes in a row now 4 times and the 3rd fails to load each time. You will never get your free resit if you fail

Absolute SCAM do not purchase any services from this website (Getapass.uk). They charge you an additional £24.94, which is not visible. They also change the date of your booking without consent.

Wish I could give 0 stars
It’s a horrible website which is basically a scam
Took double the amount and the mock tests are incomplete and wrong
No refund policy and customer service sucks

get A pass is a big scam, they charge you double of price of the test , they refuse to refund and they don’t give any service, avoid at all cost

分からない助けてほしい欲しい

It ls definitely a scam , It costs more than double the theory test and if you cancel, you cannot rebook and they only give a partial refund of £23 . This time though the joke is on them as I've noticed they accidentally refunded me twice, Idiots !!