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Lisez les avis des autres

Noté 5 sur 5 étoiles

WOW!! I am thrilled with “Voana” April from customer service actually messaged me to ask exactly what my issue was and talked me through the products and how they work. But also asked me to message he... Voir plus

Noté 5 sur 5 étoiles

I, like all the testimonials, had tried everything I could make make sense; antiperspirants, pads, antifungals even another popular fold cream. I struggled for a year. I was just about to order more o... Voir plus

Noté 5 sur 5 étoiles

The barrier repair cream and anti friction stick are excellent. I have been using them for around two weeks and the difference to my skin in amazing. In addition their customer service in my experie... Voir plus

Noté 5 sur 5 étoiles

I had a fantastic experience with customer service . I did get a duplicate of one product but I asked to have it refunded and I would try try the other two products to see how well they worked. Withi... Voir plus

À propos de l'entreprise

  1. Magasin de cosmétiques

Écrit par l'entreprise

VOANA is a skincare brand focused on making everyday skin comfort simple and accessible. We create purpose-built products designed to help protect against friction, moisture, and irritation, including our Anti-Friction Stick, Body Cleaning Wipes, and Barrier Repair Night Cream. Our products are developed with sensitive skin in mind and are designed to fit easily into everyday routines.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

59 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(59)

57 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The barrier repair cream and anti…

The barrier repair cream and anti friction stick are excellent. I have been using them for around two weeks and the difference to my skin in amazing. In addition their customer service in my experience in second to none. I have no hesitation in recommending these products and the company.

29 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

It is extremely hard to cancel and you…

It is extremely hard to cancel and you are put on auto subscription without knowing it.

9 novembre 2026
Avis spontané
Logo de Voana

Réponse de Voana

Hey Beverly,

We are very sorry to hear this. You can instantly cancel your subscription, if you specifically enrolled for one.

We looked in our records and we saw that you reached out to another email instead of our customer care email and hence the delay. We replied to you on the 23rd of October but did not receive a response.

Simply email to care@getvoana.com and we will handle it within minutes for you and refund any past charges.

Thank you for this feedback and we will take it into account.

Voana team

Noté 5 sur 5 étoiles

You really need to buy this chafing…

You really need to buy this chafing stick . It really works. I had a really bad time with chafing under my belly roll which would ultimately lead to yeast infections. After using this stick, I don't have that problem anymore. So you really should buy it and check it out.

8 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Well, who would have thought?

Well, I'm not into writing reviews normally but on this occassion, I felt I should in case it helps others with this dreadful skin condition. Four years ago I broke my femur and was hospitalised for six weeks and had to learn to walk again which took forever. I think that process caused my skin folds to rub. For four years I've had this sore, itchy (SO itchy) smelly condition in my groin area. I have tried various antifungals, corticosteroids, Manuka honey, all the usual medicated skin creams and barrier creams. As the condition seemed to get worse, I even resorted to Vagisyl with Lidnocaine to stop the itch. Nothing worked for more than a couple of days. Over time, no matter what I used, the soreness and itch would be back quicker. In desperation, and with a lot os scepticism I ordered Voana in the stick form. Initially I messed up my order but Sofia soon sorted it out for me with no fuss. When the stick arrived I didn't want to get too excited in case it didn't work. By day three, the wound felt a lot better, still the odd itch but nothing too bad. I was reluctant to look at the sore in case it didn't look any better, I don't think I could have coped if it looked the same. Day 7, the itch had almost stopped and the slimey (sorry) moist sore had started to feel like normal skin again. I am only on Day 10 (I think) and the itch has almost entirely gone, the smell has gone, and the skin is healing. I really don't understand how such simple ingredients have actually worked when I think of all the expensive OTC and script items I had previously tried. So, I will continue to use this wonderful product and suggest anyone with the skin condition to try it. I have not been paid for this review. I was just so pleased with the result I felt compelled to share my experience.

8 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

April from cust

WOW!! I am thrilled with “Voana” April from customer service actually messaged me to ask exactly what my issue was and talked me through the products and how they work. But also asked me to message her back to let her know how they are working for me. Never in my life at 60 have I had a Customer Service actually care so much and offer such awesome information. Definitely a 5🌟 company with personal care! I highly recommend using their products!!!🥰

8 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Christine Szymanski

I had a fantastic experience with customer service . I did get a duplicate of one product but I asked to have it refunded and I would try try the other two products to see how well they worked. Within a couple of hours Sophia reached out and before I knew it the refund was in my PayPal she is absolutely lovely. Great customer service she sent me a link if I wish to reorder. I'm so impressed with her. Companies need more like Sophia and you will have very happy consumers. This company was a pleasure to deal with.
Thank-you Sophia

6 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

It works!

A much-needed product for a real problem that is not properly addressed socially.

6 novembre 2026
Avis spontané
Noté 4 sur 5 étoiles

I am still fairly new to the product

I am still fairly new to the product. But so far I have to say it relieves the burn and itch. I have psoriatic arthritis also that flares up with nerves and it seems to relieve some of that. I bought both the stick and cream. Good product. I will keep using and hopefully be able to give 5 stars after continued use. :)

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Voana

I, like all the testimonials, had tried everything I could make make sense; antiperspirants, pads, antifungals even another popular fold cream. I struggled for a year. I was just about to order more of the fold cream then I read Voana's ad and ingredients. My year-long struggle resolved in 2 days. I'm continuing a 3 times a week regimen until I'm secure. I can't say enough about the product.

27 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Voana is an amazing product I love…

Voana is an amazing product I love using this product for my rashes under the tatas due to sweat, this is also amazing for skin folds. So you definitely have to check it out because powders and sprays don’t help those friction solutions.

1 novembre 2026
Avis spontané
Noté 5 sur 5 étoiles

A fan of using Voana

I have been using for voana for about 10 days now. The cream is so soothing, the first night I used it under my boobs, it kept for from scratching through the night.
Really liking this product and feels like it actually works.

29 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cleaning wipes and recovery cream

I have been using the cleaning wipes and the cream. I am very pleased with the results feeling clean and refreshed. The cream has taken care of the redness and the rash. I plan to order more wiped and try the balm. A great product.

15 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I feel this combination is a winner!

I have been using the Voana stick and Barrier Cream for bout 8 days. It is working already. The stick goes on easily and works all day. The chafing has really gotten better and the stick, I believe, is keeping extra moisture under control. The Barrier Cream is so cool and refreshing and I believe is a great asset to the stick.

29 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

So far i am loving the product

So far i am loving the product. It feels like silk on my skin. Skin seems less sweaty and sticky. Great for women in menopause with dry chased skin.

27 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I love the Voana anti-friction stick

I love the Voana anti-friction stick. I use it only under my belly and have not had any break outs since I started using it. I live in Arizona so we have plenty of warm weather. I used to use powder and even took it with me on trips. Voana is so much easier! Thank you for a wonderful product.

27 octobre 2026
Avis spontané

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