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Lisez les avis des autres

Noté 1 sur 5 étoiles

Worst experience ever. I was so happy when I found out about the tmnt collection, mouse keyboard and mouse matt. They just looks so cool. When they arrived I was super stoked but the joy didn't last... Voir plus

Noté 4 sur 5 étoiles

First time with a gaming chair it’s taking some getting used to, but it seems legit probably the easiest chair I’ve put together. It feel solid for a guy that’s 350 pounds which I’ve experienced a lo... Voir plus

Noté 5 sur 5 étoiles

Ghost Keyboards makes the cutest tech and accessories every gamer girl needs in her life! I’ve had their keyboard for going on two years now and it’s my favorite part of my setup, it’s a cute mini ke... Voir plus

Noté 1 sur 5 étoiles

Originally ordered the pewdiepie spacebar keycap, when the envelope arrived, it was unsealed and the keycap was nowhere to be found inside of it. Contacted them about it, they responded in a week sayi... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires informatiques
  2. Boutique d'objets à collectionner
  3. Ordinateur et accessoires
  4. Fabricant de matériel informatique
  5. Magasin d'électronique

Écrit par l'entreprise

Ghost Keyboards is a leading provider of premium gaming peripherals based in Vancouver, BC. Our mission is to enhance the gaming experience for our customers by offering precision-engineered products that meet the highest standards of quality and design. We specialize in gaming keyboards, mice, mousepads, and keycaps that cater to the needs of all types of gamers, from casual to professional. Our commitment to innovation and customer satisfaction has made us a trusted brand in the gaming industry. Ghost Keyboards strives to deliver the best gaming experience for our customers.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,9

Tous les avis

(35)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ghostkeyboard will Ghost you

Originally ordered the pewdiepie spacebar keycap, when the envelope arrived, it was unsealed and the keycap was nowhere to be found inside of it. Contacted them about it, they responded in a week saying how they'll send me a new keycap with further detail the next business day. A whole month goes by and nothing. Email, Twitter DMs, nothing. Had to file a dispute just to get my money back, yet they still openly advertise their products on social media. Any current creators partnered with this company please take your business elsewhere.

2 août 2022
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY THESE PRODUCTS!

I purchased a keyboard from them. It was originaly missing parts and broken. They refused to originaly fix it, even tho I recived it broken and it is supposto have waranty. I had ask for paypal refund, it was the only way for them to fix it and still I had to cover the shipping cost and it was 40€. Like this company is a joke, customer support is really rude and do not care if their products are broken. Avoid this company at all cost.

17 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

0 Customer Service/Scam

0 Customer Service, can almost be called a Scam.
I dont understand influencers like Pewdiepie advertising for this Product.

I had several Orders with that Company and also got delivered the wrong versions of items but they NEVER answered any E-mail about anything.

After they sold you something, they literally ghost you, hence the name of the company.

1 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Over 6 months of shipping, almost no customer service.

Product took way too long to arrive. When it arrived the product was broken, after reaching out several times to the company it seemed like the company was ghosting me. When they answered I sent the product back to their warehouse to get my money back. After weeks of the package being there, and me wanting my money back they again didn't answer my emails. Had to manually reach out to PayPal to get my money back.

13 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Pretty sure this is a scam

Been waiting weeks for a response about a broken and damaged keyboard combo. Been hounding them on Facebook, Instagram, twitter, their support email. Nothing. Yet when I had an issue before I placed an order the same support email responded in a matter of minutes. Scam. Absolutely do not buy. Look at their Facebook reviews and see how many other people have been scammed.

25 novembre 2021
Avis spontané
Noté 2 sur 5 étoiles

Only for the Devoted, Patient and Wealthy

GhostKeyboards is like a cryptoscam - big faces to boost revenue but with no product to show for it. I bought from Ghost for the same reason many others have - for Felix. I was well aware that their products weren't worth even half as much as they were asking for, but I was curious to try out a 'gaming' mouse and keyboard for a while, and I like both Felix and the design of his product line.

Needless to say, it isn't great. The 'Brofist' piece in the mouse was out of its socket from the get-go so it rattles around when I move the mouse and the mouse itself turns my computer on randomly at night. The keyboard is purely aesthetic - it sounds and feels average at best. Online, people reported having broken keys, the design peeling off, etc. Worth the price? Definitely not.

I considered contacting the customer support about the loose Brofist piece in the mouse but looking at the company's reviews, it seems they're notorious for poor customer service as well. All in all, only buy from them if you're devoted to a certain person, are patient enough to deal with the inevitable broken part and/or customer service, and are wealthy enough to be able to buy something that is too expensive for what it is. Otherwise, buy elsewhere - likely for cheaper as well.

8 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I got scammed

I got scammed, sendet me an broken product and never gave me an refund just said thats your problem.

14 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

Scamming Company - Stay away!

Quick summary on why this company sucks and you need to stay away from it:
-Terrible customer service
-Scammed me 330 Euro when I returned something
-Very long shipping time
-Terrible quality products despite their claims

Now to get into detail:

Ordered a Pewdiepie LIMITED Edition Keyboard and Mouse set and waited 3 MONTHS for it.
The quality is terrible and not even barely as good as they advertised it. And the people who waited for multiple months didn´t even receive proper compensation for the wait.

On top of that, they EXTENDED their LIMITED PRODUCT from 500 to 1000 copies. How is that limited if you just keep selling more?

With a lot of reasons of disappointment I shipped it back - The process is very difficult and at first they wanted to only give me back 85% of the money because of shipping and handling?! So 50 Euro for a service that took them 3 months? Also, shipping and handling originally only cost me like 12 Euro, so why do I have to pay 50 all of a sudden?

Anyway, I sent back the product (Their process for doing that also is very weird) in April and I still haven´t received my money. It´s June now and they have claimed that there is an issue with Paypal, but Paypal claims that there is no such issue and GhostKeyboards cannot even provide a transaction number.

Throughout this process, their communication has been horrible in every way. Very delayed or no replies in the E-mails, their tickets from the website don´t work and they often ignore you in their Instagram DMS until you complain in the comments of their post.

I also want to add that they (like many companies) use a rainbow version of their logo for pride month despite not doing a single thing for the LGBTQ+ community. They´re all about the money and don´t give a damn about the customer nor the people.

I don´t understand why PewDiePie (And Belle Delphine apparently) still trust this company and work together with them. I´m so disappointed.

`Til this day I am being ignored by their support a lot and they still have my money. This will be taken to court, but until then I advise everyone who reads this to STAY AWAY from this company.

Look for a legitimate good mechanical keyboard in your local store instead and ignore flashy designs. It´s not worth it.

13 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Trash Company

Trash Company, only in for the quick money.

ordered a pewdiepie mousepad xl 3 times, it was advertised with a 15w charger. all 3 times i got the mousepad with a 10w charger. Many messages have been sent to the company, they NEVER responded.

stay away.

14 avril 2021
Avis spontané

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