GHOST VapesAvis 

404
TrustScore 2 sur 5

1,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

HAD a subscription. Charged my VISA on 4/24, created mailing label 4/30. Items had not left warehouse by 5/4 so cancelled subscription and THEN they managed to email stating items had shipped. Betwee... Voir plus

Noté 1 sur 5 étoiles

Emailed support regarding a faulty battery over a week ago. Never received follow up correspondence. Owned the device a little over one month and the port to charge the battery essentially fell int... Voir plus

Noté 4 sur 5 étoiles

I love this device for the fact that I can inhale herbal vapors in a clean, efficient way and set the temperature to release different compounds. A couple times now, my herb has caught fire inside the... Voir plus

Noté 1 sur 5 étoiles

1- the ghost mv1 has a cool look. However, the finish can scratch very easily as compared to Storz and Bickel's Mighty or Crafty. 2- the fast charger was not included. no one should have to... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Informations provenant de diverses sources externes

GHOST Vapes brings you a revolution in portable vaporizers. The MV1 is the first true-convection heating vape that you can take anywhere.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

404 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(404)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Disappointed

Bought dry herb vape device for $200, Way over priced for what you get. I am not impressed with it at all. In the past couple of days it has been firing with the long buzz without even touching the vape button. It also started doing the long buzz when switching the temps on the app. Less than 2 weeks old and already starting to mess up.

26 février 2020
Avis spontané
Logo de GHOST Vapes

Réponse de GHOST Vapes

Hello Steve,

We are so sorry to hear about your experience with your MV1. We see that you contacted our Customer Service Team in the past, however, we did not receive any messages to assist with troubleshooting. We will reach out to you about the current issues that you are having with your unit We look forward to hearing from you!

Sincerely,

The GHOST Team

Noté 5 sur 5 étoiles

This Vape is the ducks nuts,bees…

This Vape is the ducks nuts,bees knees,you get the picture,But I am more impressed with the level of service I received from Virgil in customer relations,I thank you for being upfront and honest and for listening to me,Now the MV1 is a fantastic device when you get it right,it might take a little learning but so did lunging a bong right,rolling a good J,and so on.Also you need to get the 5 shot magazine lol it rocks.

22 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Product sucks

21 février 2020
Avis spontané
Logo de GHOST Vapes

Réponse de GHOST Vapes

Hello Byron,

I am the Customer Service Manager here at GHOST Vapes. Our records indicate that you contacted us approximately 10 days ago via chat regarding the issue you were having with your unit. Our CSR assisted you and provided you with some troubleshooting steps, and we never heard back from you. We will reach out again today and we will be more than happy to assist you. We look forward to hearing from you soon!

Sincerely,

The GHOST Team

Noté 1 sur 5 étoiles

Too complicated

Too complicated. App is HORRIBLE gave my phone a virus

20 février 2020
Avis spontané
Logo de GHOST Vapes

Réponse de GHOST Vapes

Hello Molly,

I am the Customer Service Manager here at GHOST Vapes. I am so sorry to read about the experience that you have had with your MV1. I will send you an email and we will fix any issues that you are having with the unit. I would also like to assure you that the GHOST app would never corrupt your cellphone. I look forward to speaking with you about your unit!

Sincerely,

The GHOST Team

Noté 5 sur 5 étoiles

Had an issue with the original

Had an issue with the original. The return process was absolutely easy and professional. The replacement has been trouble free. I have recommended this product to many. Thank you for keeping old school customer service intact.

17 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent product, it was a good choice

I have really enjoyed the MV1, it is perfect for microdosing. The herb doesn't get nasty when you have a couple hits, finishing it up later is no problem. I love that! The crucibles can be a little finicky, occasionally I have trouble getting the lid on them correctly or fitting one into the unit. This could be an issue for physically disabled or those who are more elderly. It's a minor thing for me, not a deal breaker. The good part of the system, is that it remains so clean. Clean up the crucibles and you are done! I love the feel of the unit, it's heavy and fits in your hand nicely. My only quibble is that it tips over too easily and lands hard due to the weight. I think this is an excellent value for the price, it is made well and performs accordingly.

16 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Definitely the best portable vaporizer…

Definitely the best portable vaporizer I’ve purchased. I would and do recommend this brand. My reasons for the 5⭐️ Are as follows
1. True flavor
2. Airflow is free flowing and cool inhaling every time
3. Battery life last me all day since it is a “on-demand” type vaporizer with true convection heating
4. Crucibles hold up to .08g which saves me a lot of money since I’m a medical marijuana patient and in my state the dispensary prices are still pretty steep.
5. It’s ergonomic, feels good in my hand when o hold it
Minor cons are it takes some extra time to clean the crucibles and air path.
Battery charging takes a while (overnight preferably) without the quick charger sold separately.
This is now my daily user vaporizer

15 février 2020
Avis spontané
Noté 4 sur 5 étoiles

Newbie !

I am new to vaping ,so far its good ,I have watch you tube video really helped .I needed that visual to help understand how to use,temps.,etc delivery was 48 hrs ,fast ! I was interested in reducing or eliminate smoking.I am looking forward to showing a friend. Thanks again!

14 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Ghost customer service is second to none

First of all, you cannot beat this company’s customer service. Virgil is awesome and helpful and just all-around a really nice fellow. Secondly, do yourself a favor and get this unit. I own about 15 different devices and this is by far the best one. I would have said the Crafty until I used the Ghost MV1. Ghost rocks. Almost as much is Virgil.

12 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Don't buy this Vape. Here's why.

I'm not a stoner, I run a successful business in the tech sector. This vape has got to be one of the most poorly designed vapes. It relies on an app to really be controlled, but the app was removed by apple from the IOS store so you have to learn how to use a one button vape from incoherent and weak instructions. They don't tell you this when you buy it so you are left to discover it on your own. Plus who wants their weed usage tracked by an app. I sure don't.

Secondly when I asked for a return, Virgil from their Customer Service department, rather than be accomodating, was essentially calling me stupid for not liking their poor design and in his condescending tone stated. "If you are not interested in learning how to use the device or troubleshooting, there is not much more we can do. We can go outside of our normal return policy and will accept your return."

I know this vape gets great reviews, that's why I bought it, but until they improve the user design and experience I would go the the Mighty. And BTW when your customer complains, that's a good thing it's called feedback and you might want to listen to it, so you can improve your product..

8 février 2020
Avis spontané
Logo de GHOST Vapes

Réponse de GHOST Vapes

Hello Steve,

I am the Customer Service Manager here at GHOST Vapes and I am truly sorry for the level of service that you were provided with, this is not acceptable. I will be more than happy to issue a refund for your unit and send you pre-paid return labels to send the unit back. I will be in contact with you today.

Sincerely,

The GHOST Team

Noté 5 sur 5 étoiles

Looking for the best? This is it

I love my MV1. The vapor production is absolutely mind-blowing. The way that it vapes dry herb exceeded my expectations and I couldn't be happier.

8 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Great company Stand behind customer 100%

Great company. Stand behind customer 100%. Had a problem and they were very quick to remedy. Technologically Superior products. If you have a problem with a product there are FAQs to help you and if that doesn't work contact their help desk. They got the bases covered.

6 février 2020
Avis spontané
Noté 4 sur 5 étoiles

Great for Single Person

I love the ease of use and the interchangeable compartments, but even on the lowest setting it overheats frequently. That is my only complaint though.

5 février 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus