Great service on phone clarifying product and stock avails. Quick follow up of admin requirement to update tax invoice. Top sheld
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If you're a photographer and require a professionally made inert(s)for your camera/ lens case(s), do not use GigGear ! I'd recommend Aerolyte 9 Merchant Ave, Thomastown. I had an insert made for... Voir plus
Mark, who looks after the warehouse, provided excellent updates with REAL information about the status of the backorder, shipment etc Prior to that the sales team provided me with some well resear... Voir plus
I purchased the '5128 Utility briefcase' to carry my 32 note keyboard some years ago. Great reliable & sturdy little piece of kit at an excellent price. Recently got a duplicate keyboard, so got anoth... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GigGear Australia is one of the leading custom made road and flight case manufacturers in Australia. We are a trusted supplier and manufacturer of road and flight cases to a very wide range of industries, not just the music industry. In the past we've done custom cases for events and trade shows, production, marketing, IT infrastructure, government and agencies, emergency services, police departments, engineering and motorsports and the list goes on. In addition to this we are also an authorised core dealer of Pelican cases stocking the entire range.
Coordonnées de contact
18/21 Barry Street, 3153, Bayswater, Australie
- 1300 289 997
- sales@giggear.com.au
- giggear.com.au
4,1
Bien
57 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Quick, courteous personal service
Great service on phone clarifying product and stock avails. Quick follow up of admin requirement to update tax invoice. Top sheld
23 avril 2026
Photographers Beware !
If you're a photographer and require a professionally made inert(s)for your camera/ lens case(s), do not use GigGear ! I'd recommend Aerolyte 9 Merchant Ave, Thomastown.
I had an insert made for my Nikkor 400 2.8 TC and it was unusable. The guy I liaised with stated that they had issues with the asymmetrical shape of this lens. It was only when I finally got the final product that this deficiency became evident.
And this bloke has issues with the facts. He wrote "in relation for your request for you to visit the production factory floor being denied..." This is a total untruth as neither in my last post nor at the times I visited GigGear did I make any such request. In fact, I only mentioned liaising with both the designer and technician at Aerolyte.
At one time when I was at GigGear a customer rang but this liaison guy wouldn't answer the phone. They probably had an issue and I got similar treatment when he arbitrarily dismissed my complaint.
Wish I'd used Aerolyte from the start !
21 avril 2025
Avis spontané
Took ages to arrive.
31 juillet 2025
Master crafted cases
Master crafted cases! All components are flawless. Customer service was excellent and responded very quickly to any questions and queries regarding this purchase. I would highly recommend them and definitely use their services again.
24 juin 2025
Not following through on getting…
Not following through on getting information. Longer than advertised time to get an order.
29 mai 2025
Quick turnaround of order and seamless…
Quick turnaround of order and seamless delivery. Kept up to date with all stages of fulfillment.
18 février 2025
GigGear is awesome!
GigGear have great products at the right price. Always a pleasure to deal with GigGear!
17 février 2025
Had the right product I wanted.
Had the right product I wanted, small sized rack & small price. Quick delivery.
11 février 2025
Excellent product and service.
30 janvier 2025
Great customer service - highly recommend
Mark was so quick with a response and very helpful including tracking numbers ect - especially before Christmas! Very impressed and thankful!
13 décembre 2024
Excellent attitude and execution
Mark, who looks after the warehouse, provided excellent updates with REAL information about the status of the backorder, shipment etc
Prior to that the sales team provided me with some well researched options for a case for a fairly unique guitar.
Mine was not a big $$$ sale but every person made a big effort to address my needs and folllow it through
THANKS!!
13 décembre 2024
Exceeding expectations
Mark.. you’re a legend sir! Thank you for the quick response
10 décembre 2024
Avis spontané
Very good and solid case
Very good and solid case , the delivery to my house in a week was even more satisfying but , my mistake , the case is to big for my bass head amplifier Garlien Krueger 810 ( 800 watts ) and didn’t come with racks for me to figure it out how to fix it properly ! I don’t know if this company have accessories on the side as I need to fix this ASAP?
28 octobre 2024
Réponse de GigGear Australia
Hi Jean Marie, thanks for the review - you will need to purchase rack ears for your Gallien Krueger amp from a Galien Krueger stockist or off their website. https://www.gallien-krueger.com/products?category=02+Hardware - Hopefully we will earn our extra star with this info :)
Fast delivery.
14 octobre 2024
When I couldn't track my order
When I couldn't track my order I emailed GigGear who responded within 24 hours informing me that all was on track and the item was due that day! It would be a good idea to check that the track link works.
Great product, thanks.
26 septembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.