Obnoxious rude violent employee. Boss seems reasonable but I'd avoid. Check YouTube to see one of there employees being a fool.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Outstanding car repair service and very skilled technicians. Highly recommend for reliable and hassle-free repairs. Friendly staff topped off the whole process. They're a Tesla approved body shop a... Voir plus
L'entreprise a répondu
Non fault accident, my car had two dented and scratched doors, they had my car over a month and when returned it still has dents and the paintwork is extremely poor, full of orange peel and dust under... Voir plus
Can not fault the service from Gillibrand’s. They contacted me promptly to arrange booking my car in for repair and remained in touch via call/text throughout to ensure i was kept informed and was mad... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gillibrand Accident Repair Centre is a family run accident repair business located in Blackburn, first established as a wheelwrights and blacksmiths by the Gillibrand family in 1859, but now specialising in high quality paint and body vehicle repairs. We are enormously proud to be approved by many vehicle manufacturers including Audi, Volkswagen, SEAT, ŠKODA, Volvo, Polestar, BMW, MINI, Suzuki, Ford, Nissan, Toyota, Kia and CUPRA. In order to become an approved repairer for the leading vehicle brands such as VW and Audi, our paint and body technicians have to be highly trained by the people who manufacturer the cars at their very own, specialised training centres. By regularly attending the manufacturer training courses it ensures we are kept right up to date with the latest vehicle technologies and repair processes. As well as receiving excellent training in vehicle paint and body repairs, the other benefits of being a repairer approved by multiple manufacturers is that we will only ever use/fit genuine parts, the paint and materials have been approved by the relevant manufacturer and we follow the correct repair methods to repair vehicles to the highest standard. We also hold a British Standards Kitemark which is an industry accreditation associated with repair quality and safety.
Coordonnées de contact
Challenge Court, Blakewater Road, BB1 5EU, Blackburn, Royaume-Uni
- 01254 277100
- gillibrand.co.uk
3,2
Moyen
83 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good correspondence
Good correspondence
I could have kept my car though until the part was available so feel I was given a courtesy car costing insurance company unnecessary money
10 août 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Emma, thank you for taking the time to leave us a review. As we hadn't seen your car prior to it arriving on site for the repairs we could not pre-order the parts.
Excellent service
GIllibrands dealt with my car following an accident. They picked and dropped the car off. It took a while to get the parts but they kept me informed throughout the process. Excellent service!
3 août 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Fiza, thank you for leaving us a review and for your positive comments.
Repaired my car after a non fault…
Repaired my car after a non fault crash, kept me up to date with weekly updates and were super helpful with any enquiries I had. Repairs to a very high standard my car looks like new! Would definitely recommend and would use them again should I need to. Completely professional service.
29 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Gemma, thank you for leaving us a review and for your positive feedback. If you ever need us again in the future please do not hesitate to contact us. Thanks again.
Major car repair
My car had to go in for major body repair. Very prompt and friendly service. All aspects explained to me, received a courtesy car and again all controls were explained to me before leaving the vicinity. I was given an expected date when my car would be ready. Fantastic service car was ready 4 days earlier. My car looked like new and beautifully clean.
Once again everybody very friendly and efficient. Would recommend them to anybody.
26 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Ann, thank you so much for your kind words and lovely comments. Your feedback is really appreciated. Thanks again, Ariane
Excellent in every way
25 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Thank you for taking the time to leave us a review.
my car was taken to Gillibrands for an…
my car was taken to Gillibrands for an accident repair i was kept well informed of the progress the office staff where lovely to deal with the repair was done very quickly and i was amazed at the results i would recommend Gillibrands for any repair as i would use them again
20 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Gary, thank you for your positive feedback. It was a pleasure to look after you and your car :)
Excellent service from start to…
Excellent service from start to finish,staff extremely polite throughout,and work was done to a high standard.i would recommend the company to anyone who needs the help of these guys.
11 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Andrew, thank you for your lovely feedback. We really do appreciate it.
Very good & very nice service
7 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi, thank you for taking the time to leave us a review :)
Good service and communication
1 juillet 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi, thanks for taking the time to leave us a review, we really do appreciate it.
First Class service
After having someone scrape the side of my car my insurance company arranged for my car to be repaired by Gillibrand. The service has been first class with regular updates and a quick turn around time, collecting and dropping off my car at home at a time that was convenient to me. The car looks brand new! Thank you Gillibrand.
23 juin 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Tom, thank you so much for taking the time to leave us 5* review and for your lovely comments. We really do appreciate it. Thanks again.
Although it took some weeks for the…
Although it took some weeks for the parts I needed for my car Ariane Hargreaves (Administration/Accounts Assistant) was extremely friendly and professional in dealing with my frustrations. She was always polite positive and understanding. A big thumbs up as she clearly enjoyed her work.
9 juin 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Michael, thanks so much for leaving us a 5* review! We are very grateful for your lovely comments. If you ever need us again in the future please do not hesitate to contact us. Thanks again.
Wonderful staff and great service!
All the staff at Gillibrand were extremely helpful from my first phone call to picking up my car! I was kept informed the whole time and my vehicle was ready earlier than expected, as well as being washed and cleaned!
9 juin 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Thank you for leaving us a lovely review. We really appreciate it :)
My car was sent to Gillibrand/Fix auto…
My car was sent to Gillibrand/Fix auto after an accident. They kept me up to date throughout the process and the job was completed early and to a very high standard. Thankyou!
1 juin 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi, thank you for taking the time to leave us a review. If you ever need us again in the future please do not hesitate to contact us.
Excellent service
Excellent service! Perfect job repairing my vehicle with friendly staff who responded promptly. Definitely recommend!
28 mai 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Luke, thank you for taking the time to leave us a 5* review and some lovely comments. We really do appreciate it. If you ever need us again in the future please do not hesitate to contact us.
Really exceptional service
Really exceptional service, completely honest, kept me informed at every stage and were a delight to deal with.
20 mai 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Caroline, thank you so much for taking the time to leave us a review. We are delighted to hear you were happy with the service you received. Thanks again.
Had my Ford Fiesta in for repair
Had my Ford Fiesta in for repair. Excellent. Quality finish. Great customer service.
28 avril 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Michael, thank you for taking the time to leave us a review. It was a pleasure to look after you and your car.
professional and friendly staff
Very professional and friendly staff, would not hesitate in recommending or using again.
31 mars 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi David, thank you for taking the time to leave us a 5* review! If you ever need us again in the future please do not hesitate to contact us. Thanks again :)
Réponse de Gillibrand Accident Repair Centre
Hi Wayne, thank you for taking the time to leave us a review, we really do appreciate it.
First class Job!
Repaired my sons car, which is Metallic Grey.. was concerned about paint match but FixAuto did an amazing job, can't see any work has been done. I will be recommending to anyone wanting a quality job doing
24 mars 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Thanks for taking the time to leave us a review and we are glad to hear you are happy with the repairs! If you ever need us again in the future please do not hesitate to contact us. Thanks again :)
Spoke with Ariane
Spoke with Ariane this morning to arrange collection of a salvage vehicle - very pleasant and a credit to your company
23 mars 2022
Avis spontané
Réponse de Gillibrand Accident Repair Centre
Hi Zoe, thank you so much for taking the time to leave us a review.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.