giovvani.com Avis 

The whole product is a scam. The website is always "on sale" so you cannot return anything. They allowed me to exchange, but to ship the product back, they don't provide a return label, so I have to pay extra for a product I don't want and that doesn't fit.

But before I could return it, I first needed to wait three weeks because of some internal problems they were dealing with. I'm not sure why their issues have anything to do with me.

Stay far away from this crap.

Sneakers are at least a size too small,just bought a pair UK size 11 US 12 and are hurting both feet,too much hassle and cost to send them back,I gave them to our local cobbler who is trying to stretch them
BEWARE….if you are buying,buy at least a size up.

Their shoes are beautiful and very comfortable. I bought five pairs, but I had an issue with one of them. There was something wrong with the tongue and it hurt my toes. I explained the problem to Giovvani and they immediately replaced that pair no questions asked. I had the new pair within a week. As I said, their shoes are amazing, but their customer service is even better. I’m still shocked how quickly they took care of me. I’m very impressed and will definitely be a long time customer.

Shoes are not true to size and they will not take them back after you wear them.

Worst shoes ever!
I bought the Blue Leather Lorenzo.
The are really hard and definitely not leather. My feet are sweaty, the skin on my heels is gone and my toes are chafed.

I tried them out, they looked amazing. They are NOT for wide feet OR half-sizes. I usually wear a 9.5E, so the sizing said to go to 10. No. They are actual 10Ds, so too long and narrow.
Returns and exchanges are a rip-off as they steal 20% restocking fee, customer must pay shipping, duties, taxes, etc. As an international client, it drops the refund to about half the purchase price (I orderes on sale).

That said, the quality is great, smells amazing, but can't wear them to walk around in. So much for $230 shoes.