Girasol Egypt Travel and Tours Avis 28

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

He was our tour guide during our cruise from Luxor to Aswan. We visited all the temples along the route with him. He is very professional, knowledgeable, and always on time. His explanations were clea... Voir plus

Noté 5 sur 5 étoiles

Tivemos uma experiência incrível!. A viagem foi perfeita. Não tivemos nenhum problema, ao contrário, todos os cuidados e detalhes foram tomados para tornar nossa experiência única. O Emad foi super at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maher foi um excelente guia, nos explicou tudo sobre a história do Egito, tem formação em História e conseguiu traduzir super bem tudo que foi Egito Antigo para a sociedade e civilização atual. Foi su... Voir plus

Noté 4 sur 5 étoiles

Iam Malati Rai who has just visited Egypt with my friend Bina. Now we are back home with good memories. I had planned this trip in Jan 2024 through a local travel agent who does everything when... Voir plus

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Écrit par l'entreprise

We are a licensed Travel Agency and Operator in Cairo. We are a member of IATA, as well as a member of ETAA (Egyptian Travel Agents Association). When you choose to travel with Girasol Egypt Travel and Tours, you choose a team of Professionals and Experts in Egypt. Therefore we care of every detail of your journey. We offer Differentiated Services, Privileges and Facilities We care very much of all your requires, making your reservations Quick and efficiency. Moreover our Team is the best to serve you whenever you are. Enjoy our Tour Packages to Egypt. Best Tours to Egypt. Amazing Excursions and Trips are waiting for you in Egypt. Complete and Deluxe Tours to Egypt. Escorted Tours to Cairo, Luxor, Aswan, Alexandria, Sharm El Sheikh, Hurghada, Marsa Alam and other destinations. Nile Cruise for 4 nights and for 3 nights. Daily tours inside the Egyptian cities.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

He was our tour guide during our cruise…

He was our tour guide during our cruise from Luxor to Aswan. We visited all the temples along the route with him. He is very professional, knowledgeable, and always on time. His explanations were clear and interesting, and he shared many fascinating historical stories. He was very friendly and made the trip enjoyable. He also offered to take photos and knew the best spots for great pictures. Everything was well organized, and he made sure everyone was comfortable. I highly recommend him for anyone traveling from Luxor to Aswan.

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excelente

Serviço 5 estrelas, guia com muito conhecimento acerca da história do Egipto. Sempre prestável.

15 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Professional Coordination by Girasol Tour and Exceptional Cruise Staff – 4-Day Nile Journey

I booked a 3-night, 4-day Nile Cruise (December 5–8, 2025) through Girasol Tours. The correspondence with the agency was timely and professional, and all information provided prior to the trip was accurate.

The Jamila 5 Nile Cruise* ship was modest but clean and satisfactory. The menu offered a great variety of international dishes—including beef, chicken, vegetables, and fruit—alongside traditional Egyptian cuisine.

Most of all, the true highlight of our journey was the cheerful hospitality and professionalism of the Jamila staff.

Thank you all for making us feel so welcome!

A few notes for future travelers:

Smoking: We found the guide's constant smoking throughout the tour quite unpleasant as we were accustomed to smoke-free environments where smoking is prohibited in buildings, parks, and beaches.

Massage Services: I recommend avoiding the massage on the Jamila. It felt more like having oil applied to the skin rather than a professional massage, leaving me feeling sticky and needing a shower immediately. Furthermore, there were significant hygiene concerns, as the staff did not wash their hands between clients.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Experiencia fantástica

Vivo em Brasil y estaba buscando una agencia para hacer un viaje para Egipto y
Jordania, con otra pareja de amigos uruguayos como nosotros. Buscando en la
internet encontré la Girasol Egypt Travel and Tours que tiene sede en Fortaleza y
como después supe también en Egipto. Desde el comienzo me pareció una
agencia confiable. Traté directamente con Emad que desde el principio se mostró
super solicito respondiendo siempre inmediatamente. Consegui montar con él un
viaje personalizado y a mejor precio que los paquetes prontos que otras agencias
me ofrecían. En Egipto todo funcionó perfectamente a lo planeado. Tuvimos
siempre un van a nuestra disposición y un guía Sameh que nos acompaño por
todos los viajes que hicimos através de Egipto. Sam como lo llamamos fue
excepcional, además de ser super atento con nosotros que ya estamos en la
séptima década, nos mostró un gran conocimiento de historia y cultura egipcia.
En Jordania también fuimos también muy bien tratados y todo ocurrió sin
dificultades como en Egipto.
Destaco la buena organización de la empresa Girasol, la puntualidad de todos los
servicios y la calidad humana del personal que cuidaron de nosotros con mucho
cariño y hicieron que nuestra experiencia fuese inolvidable! Recomiendo fuertemente esta empresa.

4 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Puntualità e professionalità

La settimana scorsa siamo stati in Cairo e grazie alla compagnia "Girasole questo viaggio è stato bellissimo.Sono stati molto scrupolosi in ogni dettaglio,dalla scelta dell' hotel, situato in una posizione strategica con vista sulle piramidi,alla scelta della guida,che si è dimostrato sempre disponibile,gentile e molto preparato

25 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

"Treinamento e Respeito "

"Treinamento e Respeito "
Ao decidir uma viagem para o Egito, esperei encontrar lá, dos responsáveis pelo pacote, profissionais treinados, simpáticos,não foi isso que aconteceu. Ofereceram guia repetitivo, às vezes quando explicava,tinha atitudes inadequadas. Ficava a todo tempo nos importunando com relação às gorjetas.
A terceirização de pessoas de qualidade ruim; em um dos transportadores a nós oferecidos, inclusive presenciamos uma discussão, com empurrões e xingamentos, entre o motorista e o pessoal do hotel ( podem buscar imagens),bem tenso para nós, que estávamos em um país onde não conhecíamos os costumes. Por fim, treinem melhor seus profissionais e observem que qualidade de transporte oferecerão aos seus turistas.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Un viaggio speciale

Un viaggio speciale
Un viaggio speciale organizzato da Tarek Khalifa e l'agenzia Gyrasol Travel.
Dal Cairo in fuoristrada alle Oasi del Deserto Ocvidentale Egiziano sino a Luxor per rientrare in aeroporto al Cairo. Dieci giorni magnifici dall'ambiente desertico delle magnifiche oasi all'Egitto dei Faraoni. Due viaggi in uno. Ottima.guida Mohamed sempre con noi. Bravi nella guida gli autisti e nella disponibilitàverso di noi.. Le sistemazioni tutte di ottimo livello dal magnifico compement del Deserto Bianco, al lodge dell'Oasi di Dakhla, all'hotel dell'Oasi di El Karga al magnifico hotel di luxor sul Nilo. Sempre buona la cucina sia negli alberghi che nei ristoranti locali. Siamo partiti in otto amici e tutti molto soddisfatti con il desiderio di ritornare. Grazie Tarek per avere organizzato magnificamente il viaggio.

15 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Cautela em suas escolhas

Amei a viagem, um país de cultura infindável, hoteis ótimos, mas confesso que fiquei um pouco frustrada com alguns acontecimentos no decorrer do passeio. Nosso grupo escolheu a girassol justamente pelas ótimas avaliações mas creio que não tivemos a boa experiência pelo fato de não termos contratado todos os passeios pela mesma empresa, o que provavelmente nos fez ver o outro lado obscuro da mesma. Uma forma intimidadora e muitas vezes constrangedora, já que optamos por fazer vários passeios através de outras empresas com melhores valores, fazendo- nos sentir acoados bem como os demais guias que contratamos para os outros passeios, sendo pressionadas por pessoas próximo aos hotéis em que estávamos, tendo por várias vezes que apresentar documentos, abrir porta-malas de carros, até mesmos os motoristas de uber que chamávamos na porta dos hotéis. Senti uma certa perseguição. Não gostei da pressão feita pelo guia com relação às gorjetas impostas e a forma com que interrogava o pessoal das recepções, maleiros, etc sempre fazendo uma acareaçao sobre os valores dados e os recebidos. Enfim, um lugar esplêndido, de uma beleza histórica gigantesca, mas que poderia ser perfeita se não fosse pelo estresse que passamos junto à empresa.

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Look for another agency to travel to Egypt

Initial review:

In May 2025 we took a group trip to Egypt and hired this agency to organise part of the trip, especially the reception, internal air travel, hotels and morning tours on the days of our stay. We chose not to buy the optional tours that this agency offered us, as their prices were absurdly more expensive than those offered by competing agencies on ‘TripAdvisor’, “Viator” and ‘GetYourGuide’, with some of their prices being up to 400% more expensive than those of their competitors. Apart from that, we felt embarrassed by the aggressive manner of the guide from this agency, who insisted on us tipping him and everyone who assisted us (drivers, stewards, waiters, chambermaids, etc.), which made it clear that him and/or this agency had some form of participation in the tips we gave. Furthermore, after the guide from this agency found out that we hadn't bought any of their optional tours, he did all the other tours we had booked very quickly, as if he was only interested in fulfilling the contract, running in front of us and giving explanations very quickly. That's why I don't recommend this agency.

Additional review:

In view of the allegations made by Girasol Egypt Travel and Tours in response to my initial review, I will respond to them below:

1) Regarding the alleged “UPGRADES (extra contract)”: all allegations made by Girasol Egypt Travel and Tours are absolutely false, since there was no upgrade whatsoever, because we paid (and very much) for everything we received, without exception, including the advertised “five-star hotels” that such agency contracted with us that were far from being considered international five-star standard hotels, because, in fact, in Egypt what is known as a “five-star hotel” is an international four-star standard hotel (but such agency does not clarify this, we found out on our own in Egypt). If you want to stay in a five-star hotel in Egypt, look for hotels from renowned international chains such as Marriott, Hilton, Accor, IHG, Radisson, Hyatt, Four Seasons and Steigenberger, because any hotel from a chain other than these will not be considered an international five-star standard hotel.

2) Regarding Girasol Egypt Travel and Tours’ claim that “Our team values ethics”: the guide assigned by such agency to accompany us, in addition to stressing us out with his aggressive approach and repeatedly insisting that we MUST tip him and all the people who served us (including drivers, porters, waiters, valets, etc.) in amounts pre-established by him, which made it clear that there was some form of participation on their part (the guide and such agency) in the gratuities we gave to the people who served us; he also harassed one of the women in our group during the Nile cruise and displayed a behavior that would be unacceptable anywhere in the world, especially in a Muslim country, such as kissing the women in our group on the cheek and hugging them (in any civilized country he would be arrested for sexual harassment, but since we were not familiar with Egyptian Law and in order not to ruin our trip completely, our friend who was harassed by the guide of such agency preferred not to go to the Egyptian police).

3) Regarding the claim made by the Girasol Egypt Travel and Tours that “the tourist guide used the time in some days according to your own request, in order to let you do your own parallel activities or extra sightseeing organized by yourselves”: this is absolutely false, because we did not make any request in this regard, quite the opposite, the guide ran ahead of us, we had to catch up with him and the explanations he gave us were very quick, before moving on to another one.

4) Regarding the claim made by the Girasol Egypt Travel and Tours agency “It is normal to find differences in price with Freelance professionals or online international platforms such as Viator and GetYourGuide, which operate on a large scale and, often, do not have the same fiscal and regulatory commitments as local agencies in Egypt”: is a price difference of over 400% normal? Ridiculous. Furthermore, all the agencies we hired through the aforementioned platforms for the optional tours are Egyptian travel agencies.

For all these reasons, I reaffirm my initial review and repeat: look for another agency to travel to Egypt.

15 mai 2025
Avis spontané
Logo de Girasol Egypt Travel and Tours

Réponse : Girasol Egypt Travel and Tours

Hello, Mr. Fernando M. H. Moreira!

We appreciate sharing your opinion and we sincerely regret that your perception of the experience did not meet your expectations, especially considering that all contracted services were delivered, as previously agreed and signed in the contract, and that several UPGRADES (out of contract) were previously thought out, included and given as a courtesy to you, with the aim of making your trip even more special.
Our team values ethics, clarity and full compliance with the signed contract. Even so, we seek to go beyond what was contracted, offering benefits and improvements at no additional cost. Here are some examples:

- Upgrade on the Nile Cruise: we replaced the standard 5-star cruise to 5-star Luxury, between May 7 to 12, 2025 as an Upgrade from our agency, at no additional cost.
- Upgrade dining experiences: we replaced the lunches instead of in normal local restaurants, according to the original itnerary, with meals in renowned establishments, such as the Steigenberger Pyramids, Safir Cairo hotels and the Studio Misr Al-Azhar Park restaurant.
- Upgrade the accommodation Plan in Sharm El Sheikh as we changed the Soft-All-Inclusive full-board plan (with non-alcoholic drinks as mentioned in the original itinerary attached to the contract) to be Hard All-Inclusive with Alcoholic Drinks included, again at no extra charge.
- Change of itinerary at no additional cost, upon your request: even after the contract was signed, we complied with your request to replace one night in Cairo with breakfast with another extra night in Sharm El Sheikh, in 5-star All-Inclusive resort area, with no charge even though this generated extra costs for the agency.
All of these decisions were made with the genuine aim of enriching your experience.

Concerning your comments about the guide and tips:
- We were informed that the tourist guide used the time in some days according to your own request, in order to let you do your own parallel activities or extra sightseeing organized by yourselves.
- Our Tourist-guide is a highly praised professional for his dedication, knowledge and hospitality. We regret that your perception was different from that of most of our travelers.
- Concerning the tips: It is not included in the services, but the Tips is NOT-INCLUDING item, written in the Non-including services in your itinerary, thus was, previously, informed and that it is a common practice in hotels, especially in destinations such as Egypt. Gratuities (or tipping) are not imposed, but rather part of the local culture, valuing professionals such as drivers, luggage porter in hotels, tourist-guides and Cruise staff etc.

- Concerning the optional tours prices, we did our best to maintain fair and competitive prices. We reiterate our commitment to quality, safety and organization. It is normal to find differences in price with Freelance professionals or online international platforms such as Viator and GetYourGuide, which operate on a large scale and, often, do not have the same fiscal and regulatory commitments as local agencies in Egypt. However, it is important to highlight that these companies operate internationally and often do not contribute to the same local tax and fiscal burden, which can impact the local economy.
Choosing a registered local agency is also a way to contribute to the national economy, ensuring ongoing support and responsible service. In addition, customer reports indicate challenges related to the quality of services and difficulties in communicating with online platforms. Choosing a registered local agency ensures fiscal responsibility and a direct commitment to excellence in service.
We remain available for any clarification, always with cordiality, responsibility and transparency. We appreciate the feedback of all our customers, to let us continue to improve our mission of providing enjoyable trips and excellent experiences.

Mostafa Hassan
Executive Director
Girasol Egypt Travel

Noté 5 sur 5 étoiles

Excelente…

Excelente assistência desde a chegada no aeroporto do Cairo, check in nos aeroportos, check in nos hoteis, serviço dos hotéis, transfer, passeios, transporte, motoristas, guias... com destaque para o guia Maher.

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Egypt beyond the pyramids and temples!

Egypt has proven to be an incredible, safe, beautiful destination, with lots of history, culture, art, impeccable cuisine and warm and friendly people. Girasol Egypt travel and tours created an itinerary that provided remarkable, unique and unforgettable experiences. The entire team, from the very first contact, was very professional and attentive. We received all the support and every moment of the trip

25 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

making a dream come true

The trip was an incredible experience, it exceeded expectations. The Girasol Egypt agency was very proactive and gave us the best itinerary. The trip was incredible and unforgettable.

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Excelente experiencia

El guía Sam Massoud recomendado al 100%, respetuoso, maneja muy bien la historia de todo Egipto, se nota que le apasiona lo que hace; adicional, es atento y cuida a los turistas. La agencia tiene un itinerario muy organizado, son puntuales con los horarios y se preocupan porque estés cuidado. Adicional el representante es muy atento, te buscan y te ayudan hacer las gestiones en los aeropuertos ya que no todos hablan el idioma inglés. Algo a mejorar es ser más transparentes con las propinas, son obligatorias y tienen hasta tarifas por días y persona (los turistas no saben eso)

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Maher nota 10/10

Maher foi um excelente guia, nos explicou tudo sobre a história do Egito, tem formação em História e conseguiu traduzir super bem tudo que foi Egito Antigo para a sociedade e civilização atual. Foi super pontual, correto, fala o português muito bem e nos levou para todos os lugares que pedimos. Excelente experiência e dias com ele!

4 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Serieta', efficienza, afffidabilita'

Serieta', efficienza, afffidabilita'
Agenzia efficiente e puntuale. Ci si può' fidare nel mandare i soldi in anticipo, Tarek e' una persona molto seria. Disponibile anche a cambiare il programma durante il viaggio.
Le macchine private sempre pulite e abbastanza nuove. Autisti capaci e prudenti, tutti molto bravi, con guida tranquilla vs il resto dei guidatori del paese. Spesso - ma non sempre (e prego rimediare) - l'acqua viene offerta su ogni macchina.
Gli hotel prenotati e la nave sul Nilo si sono rivelati più' che buoni; il cibo scelto sempre all'altezza anche per italiani. Forse si poteva cambiare più' spesso ristorante e scegliere una terrazza meno caotica per l'aperitivo fronte Piramidi.
Il viaggio e' andate benissimo e molto ben cadenzato.
Guida ben preparata, con un più' che buono italiano. Capace di chiacchierare al di fuori della presentazione artistica dei monumenti e anche sul vissuto egiziano.
L'unica pecca - e prego rimediare per futuri viaggiatori - e' chiarire che occorre portarsi dietro la carta di credito visto che tutti i musei non accettano contanti (e non e' scontato che ci si porti dietro la carta di credito) cosi' da evitare eventuali disguidi.
Voto complessivo 4.5 - 4.6

10 mai 2024
Avis spontané

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