Gl Me Avis 

Réponse de Gl Me

Actualisé il y a 6 jours

Hi Tracy,

We’re truly sorry to hear about your experience, and we understand how frustrating it must have been to deal with a subscription you did not intend to have, especially when you were trying to manage your order and billing.

We also understand your concern regarding the charge for the bottle you did not receive and the wait for your refund after being given a 5–7 business day timeframe. We regret the inconvenience and frustration this situation has caused.

Your feedback regarding the customer service experience, communication, and subscription process is important to us. We appreciate you bringing these concerns to our attention, as they help us identify areas where we can improve.

If you need any additional assistance regarding your order, subscription, or refund, please feel free to contact us at help@gl-me.com—our customer care team will be happy to assist you.

Warm regards,
GL-ME Customer Care Team

Réponse de Gl Me

17 août 2026

Hi dear Regan,

Thank you for choosing GL-ME and welcome to our community! 💙 We’re so happy you decided to give our product a try.

Starting something new can be an exciting experience, and we’re grateful to be part of your journey. Our goal is to make wellness feel simple, convenient, and easy to incorporate into your everyday routine.

If you ever have any questions or need guidance, please don’t hesitate to reach out to us at help@gl-me.com. We’re always happy to support you.

Warm regards,
GL-ME Customer Care Team

Réponse de Gl Me

17 août 2026

Hi dear Mary,

We’re truly sorry to hear that you’ve felt this way about your experience with GL-ME. This is not the experience we want any of our customers to have, and we genuinely appreciate you taking the time to share your concerns.

We can see that one of our Customer Care representatives was able to assist you with your case. We sincerely hope you received the support and service you deserved and that your concerns were addressed as smoothly as possible.

We truly value your feedback, as it helps us continue improving both our customer service and overall experience.

If you need any further assistance, our team is always available at help@gl-me.com.

Warm regards,
GL-ME Customer Care Team

Réponse de Gl Me

28 juil. 2026

Hi dear Christine,

Thank you so much for your thoughtful review! We're so pleased to know that your experience with our customer service team was a positive one.

Our goal is always to make every interaction clear, supportive, and reassuring. Knowing that you felt this level of care means a great deal to us, and we'll be sure to share your comments with the team.

We're glad to have you with us. If you ever need further support, we'll always be here at help@gl-me.com.

Best wishes,
GL-ME Customer Care Team

Réponse de Gl Me

23 juil. 2026

Hi dear Traci,

Thank you for taking the time to share your feedback. We're truly sorry to hear that you feel this way, as we always want our customers to have the best possible experience with GL-ME.

We understand how disappointing it can be when you don't see the results you were hoping for. Because every person's body is unique, our capsules may work differently from one individual to another, and we never want to overpromise when it comes to personal wellness outcomes.

We're also sorry to hear about your concerns regarding the recent shipment. Our team would be happy to review your account, confirm the status of your subscription and order, and assist with any cancellation requests or questions you may have.

Please reach out to us directly at help@gl-me.com if you haven't already, and we'll do everything we can to review your case and provide the support you need.

Thank you again for sharing your experience. Feedback like yours helps us continue improving both our products and the service we provide.

Warm regards,
GL-ME Customer Care Team

Réponse de Gl Me

23 juil. 2026

Hi dear Friend,

Thank you so much for your thoughtful review! We're delighted to hear that Micky was able to assist you promptly and explain everything in a clear and respectful way.

Providing honest, helpful, and solution-focused support is something we truly value, so it's wonderful to know that the options offered felt fair and beneficial for both you and GL-ME. We'll be sure to share your kind words with Micky—they'll be thrilled to know they made such a positive impression.

We sincerely appreciate your trust and your willingness to share your experience. If you ever need anything in the future, our team is always here to help at help@gl-me.com.

Warm regards,
GL-ME Customer Care Team

Réponse de Gl Me

23 juil. 2026

Hi dear Denise,

Thank you so much for taking the time to share your feedback! We truly appreciate your honesty.

We understand your preference for trying the original product before considering any additional offers. Our goal is simply to present optional products that some customers may find beneficial, but there's absolutely no obligation to purchase anything beyond your original order.

We appreciate you giving GL-ME a try, and we hope you have a positive experience with our capsules. If you ever have any questions or need assistance, please don't hesitate to reach out to us at help@gl-me.com.

Thank you again for your feedback—it helps us continue improving the experience we provide.

Warm regards,
GL-ME Customer Care Team