Glam Moda Avis 

42
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Loved their packaging + notifications via email knowin all details about my purchase and their generous weekly giveaways and discounts by emails. They are my top list website now.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really loved their products they also come with the cutest packaging. I loved how the constantly I was notified about what stage my order was at and disputed the war I received my order pretty fast.... Voir plus

Noté 1 sur 5 étoiles

I would give Zero Stars if it's possible I would strongly warn others about my experience with Glamoda. They still haven't refunded my €250 even though the returned item was already delivered back... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really enjoy shopping on the Glam Moda website. It’s very user-friendly, easy to navigate, and placing an order is simple. Delivery is always fast too. Such a great experience every time.

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

An international fashion retailer with top brands and fresh styles. Our multilingual team curates trendy clothing and accessories just for you. Shopping made easy, enjoyable, and meaningful! Glam Moda is a global team across major fashion cities, dedicated to delivering an exceptional customer experience through creativity and passion in retail, digital, and corporate roles. We specialize in sourcing rare, season-defining, and trendy pieces to keep our clients ahead of the style curve.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(42)

41 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to use

It was a really helpful website for finding certain that are not in my country, it’s also very easy to use and authentic

8 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely worst experience

Extremely worst experience. Selling products at very high prices. Do not order from this store. They cancelled my order and did not give a refund of $1275. They are scammers.

Reply:
Thanks for replying Mr. Ahmed Almahmoud,

I am a genuine customer from Pakistan. I have already shared the relevant order details with you via email.

If you would like, I can also share the same details here in this conversation right now. It is entirely up to you.

Thank you.

20 mai 2026
Avis spontané
Logo de Glam Moda

Réponse de Glam Moda

It appears that this comment may not be based on a genuine customer experience. We have no record of any order matching your claim, and we do not ship to Pakistan. Therefore, we are unable to understand how you could have received a product or service from us.

If you are a legitimate customer, please provide your order number or proof of purchase so we can investigate the matter. Otherwise, making unverified claims can unfairly harm our business and mislead potential customers.

Noté 1 sur 5 étoiles

I am furious and completely disgusted…

I am furious and completely disgusted by the way Glam Moda has handled my order.

They told me that my order was cancelled because the item was supposedly out of stock, yet the exact same item is still showing as available on their website. To make matters worse, my order has not even been marked as cancelled. It is still sitting in my account with the status “awaiting tracking number,” which makes their explanation look completely unreliable.

They also told me that I would be refunded, but no refund has arrived and nothing appears to have been processed. I have now been forced to open a dispute with my credit card company just to try to get my own money back.

The entire situation has been misleading, unprofessional and incredibly frustrating. Their communication has been contradictory, their order status has not been updated, and their promised refund has not been issued.

Based on my experience, Glam Moda has shown zero reliability and zero respect for the customer. I would strongly advise people to avoid this company.

28 mai 2026
Avis spontané
Logo de Glam Moda

Réponse de Glam Moda

Hello Szilard,

Thank you for your feedback.

You filed a chargeback with your bank, and we accepted it. Once a chargeback is accepted, the disputed amount is automatically deducted from our account and returned through the chargeback process. This is different from a standard refund, so you should not expect to receive a refund confirmation email from us.

Please note that after a chargeback is processed, it may take approximately 5–10 business days for the funds to appear in your account, depending on your bank's processing time.

If you do not receive the amount within that timeframe, we kindly ask you to contact your bank directly, as they are responsible for completing the chargeback transaction and crediting the funds to your account.

Thank you.

Noté 1 sur 5 étoiles

Order Didn’t Arrive

I bought from the website, did not receive the shipping number or anything. Kept sending them emails, they replied ONCE saying my order will arrive in a week, it’s now been an month and still no tracking number and order didn’t arrive. There phone number doesn’t work and they haven’t replied to any of emails, shocked at the high rating on here when they have the worst customer service

30 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I would give Zero Stars if it's…

I would give Zero Stars if it's possible

I would strongly warn others about my experience with Glamoda. They still haven't refunded my €250 even though the returned item was already delivered back to them weeks ago. Customer support has been unhelpful and keeps delaying the issue. In my opinion, this is a very unprofessional way to treat customers.

27 mai 2026
Avis spontané
Logo de Glam Moda

Réponse de Glam Moda

Hi Viktoija , we're sorry to hear you're frustrated, but we'd like to share the full picture for transparency.

Your order was shipped promptly and you were provided with a tracking number. The shipping carrier also reached out to you directly, and you confirmed you would collect the package. Unfortunately, it remained uncollected for 80 days before being returned.

Despite this, we went above and beyond by covering the shipping cost a second time and resending your order this week only to have the delivery refused again.

A refund under these circumstances falls outside our policy, and we explained this to you in detail. We also noted that you indicated you would post negatively about us if we didn't comply we believe our customers deserve to see the full context.

We always strive to treat our customers fairly and have made every effort to get your order to you. We remain open to resolving this properly, please reach out via DM or our customer support email.

Noté 5 sur 5 étoiles

I really loved working with them

I really loved their products they also come with the cutest packaging. I loved how the constantly I was notified about what stage my order was at and disputed the war I received my order pretty fast. I would definitely remember them to a friend

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I really enjoy shopping on the Glam…

I really enjoy shopping on the Glam Moda website. It’s very user-friendly, easy to navigate, and placing an order is simple. Delivery is always fast too. Such a great experience every time.

4 mars 2026
Avis spontané
Logo de Glam Moda

Réponse de Glam Moda

Thank you for your kind words! We’re thrilled you enjoy our website and fast delivery. Your support inspires us to keep delivering the best experience.

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