Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Voir plus

Noté 1 sur 5 étoiles

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Voir plus

Noté 1 sur 5 étoiles

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Voir plus

Noté 4 sur 5 étoiles

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Informations provenant de diverses sources externes

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

These people withdrew $50.00 from my…

These people withdrew $50.00 from my account and they send me nothing but junk. The advertisement looked real well but they lied big time. The advertisement was false. Don't fall for those crooked advertisements , they'll just take your money with their" SORRY FOR THE INCONVENIENCE ITS CAUSED ME". IM VERY DISAPPOINTED WITH THIS GLAMOROUS.COM

12 mars 2025
Avis spontané
Noté 2 sur 5 étoiles

Hard to tell what it is from the merchant info on my statement

I ordered an electrician's tool from this site as the result of an ad that popped up on a solitaire game/app I play. The ad specifically stated the tool was "Made in USA" Product shipped from China. Highly doubt an American manufactured tool would ship from China. Tool was otherwise as advertised but it took over a month for it to arrive.

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The company is a scam site

I never ordered anything from their website but was charged $ 55.49 on 04-02-2025 for something I didn't order.As soon as I saw the charge I reported it as fraud to my bank.My bank is investigating the charge and has reversed the charge.Now I have to wait 7 days to get a new debit card.Buyers beware.

4 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

where is my refund order number #20695…

where is my refund order number #20695 i have been waiting since the 10th January 2025 sent 2 messages no reply????? terrible customer service, it is now the the 29th January and I still haven’t heard from anyone at glamorous regarding my refund, what is going on. customers I would be very very wary of ordering anything from this company, they don’t refund your items that you have sent back or reply to e-mails. I will contact the ombudsman now and my bank

10 janvier 2025
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Deborah. We can see that you emailed us on 24th January, and we do advise within our automated response that we aim to respond within 5 working days.
Prior to your amended review this morning, we did respond to your query and advised that a refund had been processed today. We do apologise for the delay in processing the refund on this occasion.
Thanks, Glamorous

Noté 1 sur 5 étoiles

I never ordered anything from this…

I never ordered anything from this company but was charged $49.94 at 5:53 am for something I never ordered. Im not even up at that time. Called and emailed and never received a call back or an email. They owe me but I can't get ahold of them. I want this amount refunded immediately.

15 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Run run away

This company provides substandard products, with incorrect sizing and poor-quality materials that fail to meet reasonable expectations.

11 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I placed an order and my money was…

I placed an order and my money was taken out of my account but no updates on an eta of where or when my package is being sent or if its even sent out. Please give me the information I requested or I want a refund for the whole order. Not great customer service both url for emails not valid. No one answer the phone.

30 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fab clothes easy refund …

I purchased a fabulous fur jacket but unfortunately it was too small . There is no exchange but I sent it back and got a refund in two weeks which is the stated time and got notified on the refund . I am very happy with the right size jacket and as I had no problems with refunds I will definitely purchase again ! Thank you

17 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not a truthful company


Ordered two pairs of jeans. Order bigger sizes and neither fit. This is a scam and they need to be reported. Tried to reach and can't get them. Plus they are not friendly at all. I was told I could not send them back before I received the items. Lesson learned. Tramp going to stop alot of this.

11 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This is the worst company I have come…

This is the worst company I have come across for a while. I am surprised they are allowed to sell in the UK because they are a complete scam. Bought a dress that looked nothing like the advertised dress when it came, horribly made, horrid shade colour, would not fit, was late and so many other things wrong with it. Then when I asked for my refund I was given endless options which were ridiculous! They then said they will only refund 85% plus 15% for restocking which means I will only receive 70%, if I do ever receive that money plus sending the item back! How is this even legal.. would NEVER EVER RECOMMEND THIS COMPANY IS A SCAM!

Name Sibahle Butler
Product code: 281723P

8 octobre 2024
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi there
Thank you for the review. We believe however, that you have left this for the wrong company. Can you please advise this is the website you ordered from (https://glamorous.com/) and if so, please contact us at care@glamorous.com where we will be more than happy to help further.
Thank you, Glamorous x

Noté 1 sur 5 étoiles

I ordered one item went I checked out…

I ordered one item went I checked out it took it apon it’s self to add on another item a 24 dollar item came out to 50 dollars and their is no one to contact or email the email says it’s not a valid address

26 septembre 2024
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi there
Thank you for the review. We believe however, that you have left this for the wrong company. Can you please advise this is the website you ordered from (https://glamorous.com/) and if so, please contact us at care@glamorous.com where we will be more than happy to help further.
Thank you, Glamorous x

Noté 1 sur 5 étoiles

I have sent you the order number on all…

I have sent you the order number on all addresses and contacts listed for your business already, multiple times, with no response. I maintain that this business is a scam. If I ever receive my order I might consider revising this assessment.

17 avril 2024
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi There
We can only apologies for this. Can you advise this is the company your ordered from? https://glamorous.com/
Thank you, Glamorous x

Noté 1 sur 5 étoiles

Happy to take my money..but not happy tosend me my ordered and waited and…

Placed my order,waited and waited and still waiting..emailed them,for them to say they did have it in stock..although they said it was in stock when I placed the order..they were happy to take my money,but not happy to send me m6 outfit..they were very unhappy when I kept on complaining on there website..still haven't received on order..😡

17 juin 2024
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Desley, I hope you are well, please can you provide your order number so we can look into this query please, thank you, Glamorous

Noté 1 sur 5 étoiles

This company is horrible

This company is horrible. I their return policy is almost impossible, they make it that way n purpose. I ended up with a dress I will never wear, and they only give you 30% return. I lost over 100 dollars. To return you get even a smaller refund after you pay for all the fees. They do not care to make you happy or work with you. Don’t order anything!!!!

29 mai 2024
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi There
We are so sorry to read your review! Please would it be possible for you to provide your order number for us to look into this asap? As the above is not in our policy and we dont trade in dollars so worried you have left a review for the incorrect business? Thank you, Glamorous X

Noté 1 sur 5 étoiles

I have the worst experience with…

I have the worst experience with glamorous.jo, I have received a bad quality of “fur” jacket with was around 1000$ yet the quality was the worst ever. And when I reached out, they mentioned that they will not exchange it for me although their policy refund does not mention anything about it.

4 janvier 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus