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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Voir plus

Noté 1 sur 5 étoiles

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Voir plus

Noté 1 sur 5 étoiles

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Voir plus

Noté 4 sur 5 étoiles

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Informations provenant de diverses sources externes

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered twice from this company

Ordered twice from this company. The first was a beautiful 60’s style outfit that got lots of compliments and was great quality. The second was a dress in the sale which unfortunately didn’t suit me. I returned this for a refund and received the refund quickly without any problems whatsoever. Wish more company’s were this good-thank you!

4 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Ordered 2 pairs of boots

Ordered 2 pairs of boots, prompt delivery, fit great, loved them both, great prices, happy customer. Recommend

20 janvier 2022
Noté 1 sur 5 étoiles

Total disappointment horrible service

I bought a few items in my country and I liked their clothes. I thought to buy them online but that was a big big mistake!!!! I ordered a coat on December 26th and I didn’t get it until now almost a month ago!!!!!!!!!! The company is not answering my emails in anyway and I never seen such a horrible customer service!!!!!!!! I just want you all To think twice before ordering cause maybe you won’t get what you’ve ordered 😡

16 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed

Deve All
I like to express My total disappointment in regard to the delivery of My purchase ….i bought it on 29 november and as per to Day not delivery has occurred yet…it was meant to be a Christmas present… I am very sad

19 décembre 2021
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Paola,
We are so sorry for the service you have received! We have looked into this and Royal Mail have informed us that Poste Italiane are currently experiencing a huge delay due to IT issues. On behalf of Royal Mail we can only apologies and will look to refund your delivery charge and will continue to support anyway we can! Thank you and apologies again for this inconvenience, Glamorous XX

Noté 5 sur 5 étoiles

Great purchase!

I was looking for a bag to match an outfit and it was on offer with free delivery.
Fast delivery, tracking throughout.
Packaging was excellent!

11 octobre 2021
Noté 1 sur 5 étoiles

I paid for next day delivery on Friday…

I paid for next day delivery on Friday they still haven’t arrived it’s now Tuesday ! Won’t ever be ordering again

7 septembre 2021
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Charlotte,

We can only apologies for the inconvenience caused for this; we have been experiencing courier issues across the board. This is still inexcusable. Please note we have refunded your Next Day Delivery payment and can only apologies for the issues this has caused

Thank you
Glamorous
X

Noté 2 sur 5 étoiles

Do not buy online !

Returns process is actually shocking it is the worst of them all not made easy in the slightest feel like I'm trying to jump through hoops

18 juillet 2021
Noté 1 sur 5 étoiles

I give this 0 star I ordered a lot of…

I give this 0 star I ordered a lot of packages and after that I wasn’t able to track my package or even email them . I’m so upset

23 juin 2021
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Fehintola

Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?

Thank you
Glamorous x

Noté 1 sur 5 étoiles

No phone number

No phone number, no email response when I emailed a return of items request. Sent me size 6 items not size 10 items as I ordered. Scammers!

25 mai 2021
Noté 5 sur 5 étoiles

PERFECTION!

I waited until I received my order in the mail to write this review. I am honestly very impressed by this company. They sell affordable, SUSTAINABLE, excellent quality clothing, and all of those in the same sentence is a miracle. I was able to get a gorgeous dress made from recycled material for less than 30 USD! That's actually better than most fast fashion these days. The quality is beautiful; no stitch out of place, fabric was very soft. Sizing is accurate, too! I was afraid my size 6/8 in US wouldn't translate well to UK sizing, but I was indeed a size UK 10! I definitely recommend this company. I love what they stand for and their beautiful clothes.

15 mai 2021
Noté 3 sur 5 étoiles

I realize that I just recently placed…

I realize that I just recently placed my order, order #GRO70849 it shows awaiting shipment. Any details would be nice. I had a difficult time finding a contact us on their main site.

5 mai 2021
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Robert
Please note that order number doesn't match to our system :-(

We are concerned you have contacted the wrong retailer. Please note you have left a review for the following website
https://www.glamorous.com/
Thank you
Glamorous
X

Noté 1 sur 5 étoiles

I ordered 47 things and there was 0…

I ordered 47 things and there was 0 delivered That just says enough.

29 avril 2021
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi Fadumo

Please can you confirm your order number ASAP so we can look into this for you? We dont see to have any order in your name and think unfortunately you may have left a review for the wrong retailer?

Thank you
Glamorous x

Noté 1 sur 5 étoiles

I still haven't received my things and…

I still haven't received my things and I paid lost of money. I hope this is not a scam... I want my things or my money. I've been waiting.

Edit: My order number is #1535
Please get back to me...

19 avril 2021
Avis spontané
Logo de Glamorous.com

Réponse de Glamorous.com

Hi There,
Please note you have contacted the wrong retailer. This order number does not exist in our system
Thank you
Glamorous
X

Noté 5 sur 5 étoiles

Good quality

Good quality, fast delivery, love my clothes

19 avril 2021
Logo de Glamorous.com

Réponse de Glamorous.com

Thank you so much for your lovely feedback! x

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